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Cancel REALM
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I hereby notify you of my decision to terminate the contract relating to the Realm service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Realm: Easy Method
What is Realm
Overview
Realm is a subscription-based SaaS platform providing database and sync services for app developers, commonly used with Java, Android and React Native projects.
It is billed via app stores (iOS/Android) or directly through the web for account-based subscriptions and services.
Main uses
Developers use Realm to store and synchronize mobile app data offline and across devices, simplifying persistence and sync logic.
Subscriptions typically unlock hosting, sync, or advanced features depending on the plan purchased.
How to cancel Realm
Cancel via App Store (iOS)
To cancel an iOS subscription you must use Apple’s subscription management in Settings.
- Open Settings → tap your name → Subscriptions → find Realm → Cancel Subscription.
- Auto-renewal will stop; you keep access until the end of the paid period.
Cancel via Google Play (Android)
Android users cancel through the Google Play Store app or web interface attached to their Google account.
- Open Google Play Store → tap profile icon → Payments & subscriptions → Subscriptions → find Realm → Cancel subscription.
- Auto-renewal will stop; you retain access until the billing period ends.
Cancel via Web / Direct Purchase
If you purchased directly on the Realm website, cancel from your online account or contact support for assistance.
- Sign in to your Realm account and use the account management or billing page to cancel.
- Alternatively contact support (contact details are provided in your account or purchase confirmation). Auto-renewal stops; subscription stays active through the paid cycle.
What happens when you cancel
Access and billing
Cancelling stops future automatic billing immediately for the next period.
You retain access to paid features until the end of the current billing period you already paid for.
Data and account
Your account and any app data typically remain available under Realm’s terms; data retention and deletion follow their policies.
If you need specific data export or deletion, request this via support before or after cancellation to confirm timelines.
Will I get a refund?
Standard refund policy
Realm’s stated policy: they do not offer refunds for subscriptions or coins; cancelling only prevents future billing.
- No refunds for in-app subscriptions or coin purchases is the standard rule.
- For certain contracts, refunds may be issued within seven (7) days of the original purchase of the contract.
Exceptions and dispute routes
If you believe a purchase was defective, misrepresented or otherwise qualifies under Singapore consumer law, additional remedies may apply.
Contact Realm support first; if unresolved, consumers in Singapore can seek guidance or mediation (for example via CASE).
Realm plans and pricing
Where to check current prices
Do not rely on third-party summaries for current Singapore pricing. Check Realm’s official pricing page for up-to-date plan details.
No pricing listed here
I cannot invent or guess prices. Verify plan features and costs on the official pricing page before purchasing.
Contact sales or support via the official site if you need a bespoke quote or local billing details.
Your consumer rights in Singapore
Relevant laws
Purchases of digital content and services in Singapore may be covered by the Consumer Protection (Fair Trading) Act and Distance Contracts provisions.
These laws can give consumers remedies for unfair contract terms, misleading descriptions, or defective digital services beyond a vendor’s stated refund policy.
Where to seek help
If a refund or remedy is denied and you believe you have a statutory claim, consider contacting the Consumers Association of Singapore (CASE) for guidance and mediation.
Seek independent legal advice for firm legal positions; this guide is informational and not legal advice.
Customer experiences
Positive feedback
- Some reviewers rate Realm positively for ease of use, helpful customer support, and user-friendliness.
- Platforms such as GetApp Singapore show many users praising support responsiveness and functionality.
Negative feedback
- Reported issues include account deletion problems, app bugs, difficulties revoking accounts, and unclear data handling.
- Users on review sites report sign-in glitches, confusing admin vs congregant interfaces, and UI loading problems in some cases.
Documentation checklist
Account information to have ready
- Account email and username used to subscribe to Realm.
- Order or subscription ID from the App Store, Google Play, or web confirmation.
Support and evidence documents
- Purchase receipt or invoice (screenshot or PDF).
- Dates of purchase, screenshots of subscription status, and any correspondence with support.
Common mistakes
Cancelling the wrong subscription
Users sometimes cancel a different app or older subscription tied to a different email. Always verify the subscription name and account before cancelling.
Check which account (Apple ID / Google account / Realm web account) was used to subscribe.
Expecting automatic refunds
Many assume cancelling triggers a refund; Realm’s policy generally does not refund subscriptions or coins, so cancelling only stops future charges.
If you expect a refund, confirm eligibility first with support and keep proof of purchase and communications.
Comparative recap
| Channel | How to cancel | Refunds |
|---|---|---|
| App Store (iOS) | Settings → your name → Subscriptions → find Realm → Cancel Subscription. | Generally no refunds for subscriptions; access continues until period end. |
| Google Play (Android) | Google Play Store → profile icon → Payments & subscriptions → Subscriptions → find Realm → Cancel subscription. | Generally no refunds for subscriptions; access continues until period end. |
| Web / Direct purchase | Cancel via your online account management page or contact support (Uncia Labs Ltd. / Effortless Labs PTE LTD). | No refunds for subscriptions or coins in standard policy; some contract refunds may be available within 7 days. |
After cancelling
What to check next
Verify cancellation confirmation in your account or app store subscription list and keep the confirmation email or screenshot.
Confirm the end date of your paid access so you know when features will expire.
If you need help
Contact Realm support through the channel used to purchase (App Store/Google Play support routes for store purchases; account support for web purchases).
For plan details and official contact links, see the pricing and account pages on Realm’s site: Realm pricing.
Address
Registered address
3 FRASER STREET, #04‑23A, DUO TOWER, Singapore 189352.
This address is provided for correspondence and localization context; check your purchase confirmation for the exact billing entity.
Support / company names referenced
Support or billing correspondence may reference companies such as Uncia Labs Ltd. or Effortless Labs PTE LTD depending on purchase routing.
If you need postal or formal notices, confirm the correct legal entity and address via your billing invoice or official support channels.