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Cancel RESUME GENIUS
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I hereby notify you of my decision to terminate the contract relating to the Resume Genius service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Resume Genius: Easy Method
What is Resume Genius
Overview
Resume Genius is an online resume and cover-letter builder that offers templates and guided prompts to help users create job application documents.
The service operates on a subscription model and provides tools such as AI-assisted bullet suggestions and step-by-step builders.
How it works
Users create an account, choose templates, and build resumes using the site’s editor and suggestions.
Billing and access are managed via a subscription; cancellation stops renewals but access rules depend on the paid period.
How to cancel Resume Genius
Cancel via website (recommended)
- Log in to your Resume Genius account.
- Go to "My Account" → "My Subscription" → "Cancel Subscription".
- Follow the on-screen prompts and confirm cancellation when asked.
- Keep a screenshot or confirmation message for your records.
Other cancellation methods
- Phone: Call the customer service number during business hours and request cancellation.
- Live chat: Start a chat on the site and ask support to cancel your subscription.
- Email: Not officially supported, but emailing support with your name, account email, and clear cancellation request may work if other methods fail.
- App store purchases: If you subscribed through the App Store or Google Play, cancel via the respective store (platform handles billing).
What happens when you cancel
Access after cancellation
After you cancel, your account typically remains active until the end of the already paid period.
You should still be able to download and edit your documents until that expiry date.
Renewal and data
Cancelling prevents future automatic renewals but does not necessarily delete your account or data.
If you want account deletion, contact support and request removal following their procedures.
Will I get a refund?
Refund window
Resume Genius offers a limited money-back guarantee for new paid plans; requests made within the stated window are eligible for full refund.
Make refund requests via the dashboard, phone, or live chat while still within the refund period.
Exceptions and what to expect
- Refunds are generally not available after the guarantee period ends; subscription will stop renewing but access continues until the period ends.
- If you cannot cancel through the site, contact support promptly and keep records of correspondence.
Resume Genius plans and pricing
Where to find current pricing
Pricing and plan details can change; always check Resume Genius’s official site or your account dashboard for the most current information.
Do not rely on third-party posts for exact pricing; confirm within your account before subscribing.
Trial and renewals
If you use any trial offer, note the trial terms in your account and the renewal timing so you can cancel before billing if desired.
Always review the billing frequency and renewal policy shown in your subscription settings.
Your consumer rights in Singapore
General refund rights
In Singapore there is no automatic legal right to a refund simply for changing your mind about a purchase.
Refunds are more likely to be required where the service was defective, misrepresented, not delivered, or otherwise in breach of consumer protection rules.
Options if you believe you were treated unfairly
- You may raise a dispute with the provider and request remediation or a refund, providing evidence of misrepresentation or unauthorized charges.
- If unresolved, you can seek advice from local consumer bodies or consider small claims procedures available in Singapore for eligible disputes.
Customer experiences
Positive feedback
Many users praise the platform’s intuitive interface and helpful resume-building features such as AI bullet suggestions.
Support interactions are often described as courteous and responsive when users contact customer service for help.
Common complaints
Users sometimes find the cancellation path difficult to locate and have reported needing to navigate multiple screens to complete cancellation.
There are reports of unexpected charges or difficulties obtaining refunds outside the stated guarantee period; save records if you contest billing.
Documentation checklist
What to prepare before cancelling
- Account email and username.
- Subscription confirmation or order number.
- Dates of trial start, charge dates, and screenshots showing billing or subscription status.
What to keep after cancelling
- Cancellation confirmation or screenshot of the cancellation page.
- Correspondence with support (chat transcripts, emails, call logs).
- Bank/statement entries showing any disputed charges.
Common mistakes
Missing the refund window
Waiting too long to request a refund is a frequent issue; verify the refund period immediately after subscribing.
Set a calendar reminder well before the trial or billing renewal ends to avoid accidental charges.
Not documenting interactions
Failing to save cancellation confirmations, chat transcripts, or emails reduces your leverage if billing disputes arise.
Always take screenshots and keep timestamps for any phone or chat interactions with support.
Comparative recap
Summary table
| Feature | Details | Refund window | Primary cancel methods |
|---|---|---|---|
| Web subscription | One billing cycle | Limited money-back guarantee window (request within stated days) | Account dashboard, live chat, phone |
| App Store / Google Play | One billing cycle (store-managed) | Refunds handled by platform; check store policy | Cancel via App Store / Google Play subscriptions |
| Support-assisted cancellation | N/A | Use support channels while within guarantee period | Phone, live chat, (email if web access unavailable) |
After cancelling
Follow-up steps
Confirm cancellation via the account area and keep evidence such as screenshots or confirmation messages.
Check your next billing statement to ensure no further charges are taken.
Helpful links
Address
Business contact address
2A Camrose Avenue, Wisteria Camrose House, Edgware, Middlesex, UK - HA8 6EG
Record keeping
Keep a copy of any correspondence sent to or received from Resume Genius along with proof of cancellation for six months.
These records help if you need to escalate a dispute or seek recourse through local consumer channels.