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Cancel RESUME.IO
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Resume.Io service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Resume.Io: Easy Method
What is Resume.Io
Product overview
Resume.Io is an online resume and cover-letter builder that offers editable templates, export options (PDF/DOCX), and subscription-based premium features.
It targets jobseekers who want ATS-friendly templates, quick formatting, and multiple resume versions.
How it is sold
Core functionality is available on a free tier; premium features require a paid subscription with monthly, quarterly, or annual billing options.
Official policies and help articles are maintained on Resume.Io’s website and Terms of Service pages.
How to cancel Resume.Io
Cancel via website
- Log in at resume.io and go to Account Settings.
- Choose the option to downgrade, cancel, or stop auto-renewal.
- Confirm cancellation; you will usually receive an on-screen confirmation.
Cancel via the Resume.Io app
- Open the app, sign in, then go to Account Settings.
- Select downgrade/cancel; the behaviour matches the website cancellation.
- Keep a screenshot of the confirmation for your records.
App Store / Google Play notes
- Resume.Io’s official guidance emphasises cancelling via the website or app.
- They do not document App Store / Google Play cancellation in help pages; if you subscribed through a store, check the store’s subscription management.
What happens when you cancel
Access after cancellation
Cancellation stops auto-renewal but does not immediately remove premium access.
You retain premium features until the end of the current paid term (e.g., the remainder of the 4-week period or the quarterly/annual term).
Billing and renewals
After cancelling, no further automatic charges should occur once the current term ends.
If you see unexpected charges, collect evidence (screenshots, emails) and contact your card issuer if needed.
Account data and files
Your account and saved resumes typically remain accessible on the free tier, but premium-only features will be disabled.
Export important files (PDF/DOCX) before the term expires if you need offline copies.
Will I get a refund?
General refund policy
Resume.Io’s Terms of Service state that no refunds will be provided for subscription services.
Cancellation normally only stops future renewals; access remains until term end.
7-day trial and exceptions
- A 7-day trial includes a money-back guarantee only if you request a refund within that trial period.
- If you do not request a refund during the trial, the standard no-refund policy applies.
EU / UK right of withdrawal
For customers under UK/EU Terms, there is commonly a 14-day right of withdrawal for digital services unless explicitly waived.
If you are in the UK/EU and believe the withdrawal rules apply, consult the UK Terms and request a refund within any applicable statutory window.
Resume.Io plans and pricing
Quick summary
Below are the primary plans and approximate Singapore-dollar prices derived from verified data.
Official billing is in US dollars; S$ values are estimates shown here per verified information.
Notes on billing
All paid plans auto-renew according to their period unless cancelled.
Promotions or regional pricing may differ from the estimates shown below.
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| Free Plan | S$0.00 | Free / Unlimited | 1 resume, 1 cover letter, TXT (and possibly basic PDF) download |
| 7-Day Trial → Monthly | S$4.00 initial, then S$40.40 every 4 weeks | Monthly (auto-renews every 4 weeks) | Unlimited resumes & cover letters, all premium templates/colors, PDF downloads |
| Quarterly Plan | S$67.40 every 3 months | Quarterly (auto-renews every 3 months) | Same as Monthly plan |
| Annual Plan (via AED conversion) | S$101.75 per year | Annual | Same as Monthly plan (may vary regionally) |
Your consumer rights in Singapore
Legal overview
Singapore consumer law (e.g., the Consumer Protection (Fair Trading) Act) requires fairness and transparency from traders.
However, digital subscription auto-renewals do not have a mandatory 14-day cooling-off period under Singapore law unless the seller offers one.
Practical advice for Singapore users
- Keep records of sign-ups, trial confirmations, and cancellation attempts (screenshots, emails).
- If billed after cancellation, contact Resume.Io support and your payment provider promptly to dispute the charge.
Escalation options
If you suspect misleading practices, you can report to local consumer agencies or seek chargeback through your bank or card issuer.
Retain all documentation to support any dispute or complaint.
Customer experiences
Positive feedback
Many reviewers praise Resume.Io for a user-friendly interface and ATS-friendly templates that can improve interview callbacks.
Users often highlight time-saving features and straightforward PDF/DOCX downloads.
Negative feedback
Common complaints include unexpected charges after trials and difficulties canceling in some reports.
Several forum posts describe billing issues or perceived misleading "free" labels; keep evidence if this happens to you.
Documentation checklist
Before you cancel
- Account email and username
- Subscription receipt or order confirmation
- Screenshots of subscription page showing renewal date
When cancelling
- Screenshot of cancellation confirmation or final screen
- Copies of any emails received from Resume.Io about cancellation
- Exported copies of resumes and cover letters (PDF/DOCX)
Common mistakes
Not saving confirmation
Many users assume cancellation is complete without saving a confirmation. Keep a screenshot or copy of on-screen confirmation to prove you cancelled.
Confusion over trial charges
Some users miss that the trial converts to a paid plan automatically; note trial end dates and request a refund within the 7-day trial window if needed.
Ignoring store subscriptions
If you subscribed through Apple or Google, cancelling only in the resume.io account may not stop the store billing. Always check the store’s subscriptions page.
Comparative recap
Quick comparison
The table below summarizes key points about cancellation, refunds, and common issues for quick reference.
How to read this table
Use the Aspect column to find the topic, then check Resume.Io behaviour and practical notes.
| Aspect | Period | Resume.Io | Notes |
|---|---|---|---|
| Cancellation method | N/A | Via website or app (Account Settings) | App Store/Google Play not documented; check store if you used it |
| Refund policy | N/A | No refunds for subscriptions (except requested during 7-day trial) | Request refunds promptly within trial; keep evidence |
| Trial handling | 7 days | Money-back guarantee only if requested during trial | Set reminder before trial ends to avoid surprise billing |
| Billing currency | N/A | Billed in USD officially; regional S$ figures are estimates | Exchange rates and promotions may change final cost |
After cancelling
Immediate steps
Export any resumes or cover letters you need as PDF/DOCX before your premium term ends.
Save the cancellation confirmation and any transaction receipts.
Where to get help
For account or cancellation support, consult Resume.Io’s help pages and Terms of Service:
- Resume.Io - How to cancel
- Resume.Io - Account settings
- Resume.Io Terms of Service
- Resume.Io UK Terms (for UK/EU withdrawal info)
Address
Mailing address
Resume.io Attn: Customer Service
van Coothplein 39a, 4811 ND Breda, The Netherlands
How to use the address
This address can be used for formal written requests or escalation, but primary cancellation routes are the website and app.
If you send postal requests, include account details and copies of relevant records to speed processing.