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Cancel RETOUCH
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I hereby notify you of my decision to terminate the contract relating to the Retouch service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Retouch: Easy Method
What is Retouch
Overview
Retouch is a subscription-based app and web service for quick photo editing and retouching, offering tools such as object removal, background blur and basic corrections.
Delivery and platforms
The service is delivered via mobile apps (iOS and Android) and web/other platforms with in‑app purchase options and account-based subscriptions.
How to cancel Retouch
Cancel on iOS (App Store)
- Open Settings on your iPhone, tap your name, then Subscriptions and find the Retouch subscription.
- Tap Cancel Subscription. Deleting the app does not cancel the subscription; it remains active until the billing period ends.
- For official guidance see the developer help page: How to cancel (iOS).
Cancel on Android (Google Play)
- Open Google Play, tap Profile → Payments & subscriptions → Subscriptions, then select and cancel Retouch.
- Subscription remains active until the current billing period ends; removing the app does not stop billing.
- See the developer help article for details: How to cancel (Android).
Cancel on Web or other platforms
- Log in to the account on the platform where you purchased the subscription and cancel via account/subscription settings.
- Cancelling stops future renewals but generally does not automatically refund the current paid period.
- See a general cancellation guide: Cancellation guide.
What happens when you cancel
Access after cancellation
After cancelling, you typically retain access to paid features until the end of the current billing period.
Auto‑renewal is stopped for future periods; your subscription will not renew after the paid term expires.
Data and account status
Cancelling does not always delete your account or remove uploaded photos; check account settings for deletion options.
If you want to remove data, follow account deletion procedures on the platform you used to register.
Will I get a refund?
Developer policy
Retouch’s Terms of Service state refunds are not provided once a subscription period has begun.
Reference: official terms state no refunds after the period starts: Retouch Terms.
Exceptions and platform refunds
- A related service (RetouchMe Pro) may offer refunds or revisions within 14 days under specific conditions such as poor quality or duplicate orders: RetouchMe Pro refund info.
- Purchases through the App Store or Google Play must use those platforms’ refund procedures; the developer cannot directly process platform refunds.
- See a general explanation about platform refunds and cancellations: Cancellation & refund notes.
Retouch plans and pricing
Pricing table
The table below shows in‑app purchase options displayed in the Singapore App Store for “Retouch - AI Face Editor.”
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Weekly 3dft | S$6.98 | Weekly | Unlimited access membership subscription (weekly option) |
| Retouch Weekly Subs | S$6.98 | Weekly | Unlimited access membership subscription (weekly option - duplicate naming) |
| Retouch Monthly Subs | S$12.98 | Monthly | Unlimited access membership subscription (monthly option) |
| Retouch Photo Editor Monthly | S$14.98 | Monthly | Photo Editor Monthly in‑app purchase |
| 3 Monthly Premium Subscription | S$29.98 | 3‑Monthly | Premium subscription (3‑month bundle) |
| Yearly Premium Membership | S$44.98 | Yearly | Premium membership annual subscription |
| Retouch Photo Editor Yearly | S$49.98 | Yearly | Photo Editor annual subscription |
| Yearly 7dft | S$89.98 | Yearly | Unlimited access membership subscription (yearly higher‑tier option) |
| Photo Editor Lifetime Subs | S$199.98 | One‑time | Lifetime subscription (one‑time purchase) |
Notes on pricing
Prices reflect in‑app purchase options in SGD as displayed in the Singapore App Store (developer: SCALEUP YAZILIM HIZMETLERI).
These are captured from an app crawl and may change; always check the App Store or Google Play for current prices.
Your consumer rights in Singapore
In‑app purchases and platform rules
In Singapore, refunds and cancellations for in‑app purchases are typically governed by the platform (App Store or Google Play), not solely by the app developer.
Deleting the app will not stop billing; you must cancel via the platform subscription settings to prevent future charges.
Practical guidance
- If you want a refund, first check platform refund processes (Apple/Google) and the app developer’s terms.
- Collect receipts and date/time of purchase before contacting platforms or the developer to support your request.
Customer experiences
Positive feedback
Some users report that Retouch is useful for quick, simple edits and basic corrections and appreciate its ease of use for simple retouching tasks.
Negative feedback
Large samples of reviews show many negative experiences, including app crashes, unexpected charges, difficulty accessing features after subscribing, and problems cancelling subscriptions.
See aggregated user reviews for context: App reviews (example).
Documentation checklist
What to gather before contacting support
- Purchase receipt or order confirmation (from App Store, Google Play, or email).
- Date and time of purchase and the device/platform used.
- Account email or username linked to the subscription.
- Screenshots showing the subscription charge and any app messages/errors.
Where to present documentation
- Use the App Store / Google Play refund request forms when applicable.
- Contact the developer via any contact method provided in the app listing if platform processes direct you to the developer.
Common mistakes
Deleting the app instead of cancelling
A frequent error is deleting the app and assuming the subscription is cancelled. This does not stop renewals; you must cancel in your Apple ID or Google Play subscription settings.
Contacting the developer before checking platform options
Users sometimes ask the developer for refunds for purchases made through Apple/Google. Platform purchases must go through the platform refund procedures, as the developer often cannot process those refunds directly.
Comparative recap
Quick comparison
The table below summarizes cancellation and refund behaviour across platforms for Retouch subscriptions.
| Item | Cancel method | Refund policy | Period |
|---|---|---|---|
| iOS (App Store) | Cancel in Apple ID → Subscriptions | Refunds handled by Apple; developer states no refunds after period starts | Varies (weekly/monthly/yearly) |
| Android (Google Play) | Cancel in Google Play → Payments & subscriptions → Subscriptions | Refunds handled by Google; subscription active until period end | Varies (weekly/monthly/yearly) |
| Web / Other | Cancel through account or platform where purchased | Cancelling stops future renewals; refunds depend on seller terms | Varies (weekly/monthly/yearly) |
After cancelling
Next steps
- Confirm cancellation in the platform subscription screen and keep a screenshot as proof.
- Monitor your bank or card statement to ensure no further renewals are charged after expiry.
Helpful links and support pages
- How to cancel a subscription (developer help): help.retouchme.com - cancel subscription
- Refunds and cancellations overview: Postclic - cancellation guide
- Developer terms (refund policy): Retouch Terms of Service
- Related refund policy example (RetouchMe Pro): RetouchMe Pro refund
Address
Company contact address
500 Yale Ave N, Seattle, Washington, 98109 US
Notes
This guide summarizes cancellation, refund and pricing information for Retouch as available from the developer help pages and public sources. Always verify details on the platform or developer pages before taking action.