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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Sas service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sas: Easy Method
What is Sas
Overview
SAS is a suite of analytics software and services provided by SAS Institute, used for data management, advanced analytics, business intelligence and predictive modelling.
In Singapore, SAS offers software licensing, cloud/SaaS solutions, training programs and support through its local office and authorised partners.
Typical engagements
Customers purchase software licenses, subscribe to cloud services, or buy training offerings such as the Learning Subscription and instructor‑led courses.
Terms, cancellation rights and billing often depend on the contract, purchase channel (direct or reseller) and the specific product or service purchased.
How to cancel Sas
Cancel a subscription purchased directly from SAS Singapore
- Review your contract or order confirmation to find cancellation clauses and notice periods.
- Contact SAS Singapore via the official contact page and request cancellation: SAS Singapore contact.
- Provide your account/customer number, order/contract reference and a clear written instruction to cancel.
Cancel training or a Learning Subscription
- Check the training terms on the Learning Subscription page and ILT pages for course‑specific cancellation rules.
- For Learning Subscription enquiries, see: Learning Subscription.
- For instructor‑led training policies and session fees, use the support training pages: Instructor‑led training (SG).
What happens when you cancel
Access and service termination
Termination timing depends on the agreement - some subscriptions end immediately, others at the end of a billing period or after an agreed notice period.
Ask your account manager whether access, seats or cloud instances will be suspended immediately or after a grace period.
Data and backups
Confirm whether you retain access to export data after cancellation and request any final backups in writing.
SAS may preserve data for a limited period per contract; arrange export procedures in advance to avoid data loss.
Will I get a refund?
Refunds depend on contract terms
Refund eligibility for software, cloud subscriptions and training is governed by your signed agreement or the specific product terms.
There is no universal automatic refund; check your order terms and any cancellation fees or pro‑rata billing clauses.
Common exceptions and how to request a refund
- Training purchases (individual courses) often have separate cancellation rules and possible penalties - review the ILT page.
- If you believe SAS breached the contract, request a refund in writing and escalate via the Singapore contact page.
- Keep records of invoices, receipts and all communications when requesting refunds.
Sas plans and pricing
Published Singapore training price
The following pricing information is taken from verified SAS materials for training/subscription offerings and is for guidance only.
| Plan | Period | Price | Features |
|---|---|---|---|
| Learning Subscription (per user) | annual | S$5,991.79 | 200+ On‑Demand Courses, Certification Practice Exams, Digital Badges, Hands‑on Lab Hours, Progress Reports |
Other pricing notes
Instructor‑led training fees vary; multi‑day courses are typically S$1,320 to S$3,696 per session depending on length and content.
For software licensing or SaaS pricing, SAS does not publish fixed SGD prices publicly - you must request a quote via the Singapore office.
Your consumer rights in Singapore
General consumer protections
In Singapore, consumer protection for services and digital products is primarily governed by your contract with the supplier.
If a supplier fails to supply services as agreed, you can raise disputes with the vendor first and consider escalation if unresolved.
Where to escalate
- Contact SAS Singapore and your account manager to resolve billing or cancellation disputes.
- If you cannot resolve the issue with SAS, you may seek advice from the Consumers Association of Singapore (CASE) or legal counsel for contract disputes.
Customer experiences
Positive experiences
Many customers report helpful engagement from dedicated account managers and successful outcomes when cancellations or changes are handled directly with SAS representatives.
Training and learning subscriptions are often praised for breadth of content and structured learning materials.
Common complaints
Some users report delays when dealing with large enterprise billing and contract processes; responsiveness can vary by region and account team.
To reduce friction, document all requests, confirm timelines in writing, and follow the official contact channels provided by SAS Singapore.
Documentation checklist
What to prepare before you cancel
- Order number, invoice(s) and contract or subscription agreement.
- Account/customer ID, registered email and payment method details.
- Reason for cancellation and desired effective date (immediate or end of term).
Supporting documents to attach
- Signed contract or purchase order copy (if applicable).
- Proof of payment and any prior correspondence about the issue.
- Export or data‑retention requests specifying formats and delivery method.
Common mistakes
Failing to check the contract
Many customers attempt cancellation without reviewing the contract notice periods or refund clauses, which can lead to unexpected charges.
Always read the terms of service or the purchase agreement before initiating cancellation.
Not securing data or confirmations
Another common error is assuming data will be retained - failing to export critical data before service termination can result in permanent loss.
Also request written confirmation of cancellation and any agreed refunds to avoid disputes later.
Comparative recap
Quick comparison of common SAS purchases
| Plan | Cancellation ease | Refund likelihood | Primary contact |
|---|---|---|---|
| Learning Subscription (annual) | Moderate - governed by subscription terms and renewal cycle | Possible, depending on subscription terms and timing | Sales/account manager; SAS Singapore contact |
| Instructor‑led courses | Varies - course provider policies apply | Depends on course cancellation policy; may incur fees | Training support: SAS Training (ILT) |
| Software licensing / SaaS | Contract dependent - enterprise agreements often need formal notice | Contractual - refunds uncommon unless breach or specific clause | Sales/account manager via SAS Singapore contact |
After cancelling
Immediate steps
- Obtain written confirmation of the cancellation, effective date and any final charges.
- Export and backup all data, models and reports before access ends.
Follow‑up and support
- If you need help with exports or closing accounts, contact SAS Training/Support: Training & Support (SG).
- For billing or contractual queries, use the Singapore contact page: SAS Singapore contact.
Address
SAS Singapore office
1 Wallich Street, #16‑01/02 Guoco Tower, Singapore 078881.
If you require in‑person assistance or to arrange contract signings, confirm the contact details and availability via the official SAS Singapore contact page: Contact SAS Singapore.