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Cancel SCITE
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Scite service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Scite: Easy Method
What is Scite
Short overview
Scite is a subscription-based research tool that helps users discover and evaluate scientific literature using citation context and AI-driven highlights.
It surfaces supporting and contradicting citations and provides tools for citation search, reference checks, and in-app assistance.
Primary uses
Researchers and students use Scite to assess paper impact, check references, and speed literature review workflows.
The product is available as a web service and through mobile platforms with paid subscription tiers.
How to cancel Scite
Cancel via web (recommended)
- Log in to your Scite account on the web.
- Go to the Subscription or Billing section in account settings.
- Select "Cancel Plan" and confirm. Note: cancellation must be done at least 30 days before the next billing cycle.
Cancel via mobile stores
- Apple App Store: Open Settings → Apple ID → Subscriptions → Scite and cancel there. Uninstalling the app does not cancel the subscription.
- Google Play: Open Google Play → Profile → Payments & Subscriptions → Subscriptions → Scite and cancel there. Uninstalling the app does not cancel the subscription.
- For store-managed subscriptions, follow the store refund and subscription pages for any billing disputes; see Postclic for summary guidance: Postclic: Scite cancellation.
What happens when you cancel
Access after cancellation
After cancelling a web subscription, access typically continues through the end of the current billing month.
For store subscriptions, access usually remains until the end of the paid period set by Apple or Google.
Renewals and billing
Cancellation prevents future automatic renewals if completed before the next billing cycle cutoff (note the 30‑day timing for web cancellations).
Failure to cancel through the correct channel (web vs store) may result in continued charges.
Will I get a refund?
Official policy summary
Scite’s stated policy for web purchases is that fees are non‑refundable.
For purchases made via Apple or Google Play, refunds are handled by those platforms and are not controlled by Scite.
Practical exceptions and experiences
- Apple refunds: request through Apple (e.g., reportaproblem.apple.com) - Apple determines outcomes.
- Google Play refunds: handled by Google Play per its policies.
- User reports indicate refund requests are often refused, including cases close to trials or billing dates. See user reports: Trustpilot reviews and a cancellation summary: Postclic.
Scite plans and pricing
Available listings (secondary sources)
The table below shows secondary SGD listings (shared accounts) gathered from public listings; these are not official Scite prices.
Official Scite pricing is set in USD and may differ substantially from these items.
| Plan | Price | Period | Features |
|---|---|---|---|
| Basic (via Carousell shared account) | S$2.90 | Monthly | Unlimited Assistant chats, Citation search, Reference checks, Custom dashboards (shared account) |
| Premium (via Carousell shared account) | S$3.90 | Monthly | Same as Basic (shared account) |
| 3‑Month (via Carousell) | S$6.90 | 3 Months | Shared account access |
| 6‑Month (via Carousell) | S$9.90 | 6 Months | Shared account access |
| 1‑Year (via Carousell) | S$14.90 | 1 Year | Shared account access |
Important pricing notes
These SGD listings originate from secondary marketplaces (shared/gift accounts) and may not represent legitimate, individual subscriptions.
Official Scite pricing is typically shown in USD (roughly US$20/month or US$144/year); always verify on the official purchase channel.
Your consumer rights in Singapore
Statutory protections
Under Singapore law (for example, the Consumer Protection (Fair Trading) Act), statutory rights can override contractual "no refunds" clauses if services are faulty or misleading.
These rights may entitle consumers to remedies such as refunds, repairs, or other remedies where services are not of acceptable quality.
How to use these rights
- Document problems and attempt to resolve directly with Scite or the app store operator.
- If unresolved, consider contacting local consumer agencies or seeking formal dispute resolution using your documented evidence.
Customer experiences
Positive feedback
Some users report that Scite saves time by highlighting Smart Citations and surfacing useful context for research decisions.
These positive notes highlight usefulness for literature discovery and faster reference checks. See a product summary: AI Tools Explained: Scite.
Negative feedback
- Multiple users report unexpected charges after cancelling or during trials and difficulty obtaining refunds. See user reports: Trustpilot.
- Other complaints include data inaccuracies, export problems, UX issues, and limited journal access.
- Pricing concerns and reliance on shared secondary accounts are recurring criticisms.
Documentation checklist
Essential items to keep
- Receipt or payment confirmation showing plan and billing date.
- Screenshots of account settings, cancellation confirmations, and subscription status.
- Copies of all support emails, chat transcripts, and dates/times of calls.
Optional supporting evidence
- Bank or card statements showing charges and merchant descriptors.
- Trial start dates or promotional offers relevant to your dispute.
Common mistakes
Uninstalling the app instead of cancelling
Many users assume deleting the app cancels billing; it does not for App Store or Google Play subscriptions.
Always cancel through the platform that processed the payment.
Missing cancellation windows and relying on shared accounts
Waiting too close to the billing date or relying on shared/third‑party account sellers can lead to unexpected renewals and denied refunds.
Cancel early and use official purchase channels to avoid entitlement issues.
Comparative recap
Quick comparison
| Method | Refund likelihood | Access after cancel | Period |
|---|---|---|---|
| Web (Scite account) | Low (web fees stated non‑refundable) | Access until end of current billing month | N/A |
| Apple App Store | Depends on Apple decision | Access until store‑period end | N/A |
| Google Play | Depends on Google Play policy | Access until store‑period end | N/A |
How to choose
Cancel via the original purchase channel for the most reliable result and to stop future billing.
If you need a refund, submit requests to the store operator for store purchases and retain all evidence.
After cancelling
Follow-up steps
- Verify subscription status in account settings or the store subscription list.
- Keep screenshots of the cancellation confirmation and the subscription list showing "cancelled" or "will not renew."
Support and escalation
- If you need guidance on cancellation or store processes, see Postclic's cancellation summary: Postclic.
- For user reports and community feedback, consult Trustpilot: Trustpilot.
- For product details and reviews, see: AI Tools Explained.
Address
Corporate address
Scite (corporate contact): 10624 S. Eastern Ave., Ste. A-614, Henderson, NV 89052, USA.
Notes about contacting
There is no public evidence of a Scite office or registered address in Singapore; use the corporate address for formal correspondence if needed.
For account issues, prefer in‑app or store support channels first, then escalate with documented evidence if necessary.