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I hereby notify you of my decision to terminate the contract relating to the Serato Dj Pro service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Serato Dj Pro: Easy Method
What is Serato Dj Pro
Overview
Serato DJ Pro is professional DJ software used for live mixing, library management, and performance effects. It supports a wide range of controllers and audio interfaces for club and home setups.
Who uses it
The software is aimed at DJs from beginners to professionals who need stable, feature-rich mixing tools. Licensing is offered via Serato.com and mobile app stores depending on platform and purchase method.
How to cancel Serato Dj Pro
Cancel on Serato.com (Web)
- Log in to your account at Serato.com.
- Go to Subscriptions & Payments in your account dashboard.
- Click “Cancel subscription” and follow on-screen prompts to confirm.
- Access continues until the end of the current billing period.
Cancel via App Store (iOS) or Google Play (Android)
- If you purchased through Apple App Store, cancel in your Apple ID subscription settings; Serato cannot cancel App Store subscriptions for you.
- If you purchased through Google Play, cancel in Google Play Store > Subscriptions; cancelling on Serato.com will not stop Play Store subscriptions.
Formal postal or written notice
- Serato’s Terms of Sale also describe written notice options for formal cancellations; send a signed written notice if required by your situation.
- Use the company address shown in the Address section below for postal notices.
What happens when you cancel
Access after cancellation
After you cancel a Serato.com subscription, you keep access until the end of the paid billing period. The subscription will not renew after that period ends.
Data and account
Your Serato account remains, including library and settings stored locally. Serato typically does not delete account data immediately after cancellation; check your account settings for export or deletion options.
Will I get a refund?
Serato’s stated refund policy
Serato’s Terms of Sale state that refunds are not provided except where required by applicable law. This is the baseline policy for purchases made via Serato.com.
Exceptions and legal remedies
- Refunds or other remedies (repair, replacement) may apply if the product is faulty or consumer law requires it.
- If you never agreed to the EULA and have not used the product, Serato may at its discretion accept a return and refund upon deactivation.
See Serato’s Terms of Sale for full details: Serato Terms of Sale.
Serato Dj Pro plans and pricing
Where to check current pricing
Do not rely on third-party estimates for pricing. Check Serato’s official pricing pages for the latest plans and offers.
Official pricing link
Official Serato DJ Pro pricing and plan options are available here: Serato DJ Pro pricing.
Your consumer rights in Singapore
Applicable Singapore law
Singapore consumers are protected under laws such as the Consumer Protection (Fair Trading) Act which can override vendor no-refund statements in cases of defective goods or services.
Practical implications
- If software is defective or the service is not as described, you may be entitled to repair, replacement or refund under Singapore law.
- Keep purchase records and evidence of defects to support any claim with the vendor or consumer protection authorities.
Customer experiences
Positive feedback
Many long-term users praise Serato DJ Pro for stability and professional mixing capabilities, and for an intuitive interface suitable for a range of DJs.
Negative feedback
There are repeated reports of slow or poor customer support, licensing and activation issues after hardware changes or updates, and subscription/licensing failures reported on review sites and forums.
Documentation checklist
Essential documents to gather
- Account email and username used to purchase.
- Order confirmation, receipt, or subscription ID from Serato.com, Apple, or Google Play.
- Payment proof (card or invoice) and billing period information.
Helpful supplementary items
- Device models, OS versions, and controller details.
- Screenshots or video showing the issue or the subscription status.
- Correspondence with Serato support (timestamps and ticket numbers).
Common mistakes
Assuming Serato can cancel App Store/Play subscriptions
Many users try to cancel App Store or Google Play subscriptions via Serato.com. Those purchases must be cancelled through Apple or Google subscription settings.
Missing proof or wrong account
Users sometimes contact support without the correct order ID, email, or screenshots. This delays resolution and makes refunds or corrections harder to process.
Comparative recap
| Platform | How to cancel | Period | Refunds |
|---|---|---|---|
| Web (Serato.com) | Log in → Subscriptions & Payments → Cancel subscription | Until end of billing period | No, except if required by law or fault |
| App Store (iOS) | Cancel via Apple ID subscription settings in your device | Until end of App Store period | Handled by Apple; contact Apple for refunds |
| Google Play (Android) | Cancel via Google Play Store → Subscriptions | Until end of Play Store period | Handled by Google; contact Google for refunds |
After cancelling
Confirm cancellation
After you cancel, verify status in your Serato.com account or the relevant App Store subscription page. Retain the confirmation screenshot or email for your records.
Helpful links and next steps
- Serato Terms of Sale: https://serato.com/legal/terms-of-sale
- Serato DJ Pro pricing and plans: https://serato.com/dj/pro/pricing
- Step-by-step cancellation guidance (third-party summary): Postclic: Cancel Serato DJ Pro
Address
Postal address for formal notices
Serato Audio Research Limited, Private Bag 92015, Victoria Street West, Auckland 1142, New Zealand.
Notes on postal notices
If you send a written or signed cancellation notice, use a trackable method and keep delivery proof. Check Serato’s Terms of Sale for any specific requirements regarding written notices.