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Cancel SHAPR3D
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Shapr3D service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Shapr3D: Easy Method
What is Shapr3D
Overview
Shapr3D is a subscription-based CAD application designed for 3D modelling, primarily used on iPad and Mac. It focuses on intuitive sketching and modelling tools for product and industrial design.
Primary features
Key features include unlimited projects on paid plans, export formats for manufacturing, technical drawing support, and cross-platform access for Pro users.
How to cancel Shapr3D
Cancel via website
- Log in to your Shapr3D account at the web app, open Settings > Subscription.
- Choose Manage > Cancel subscription. The subscription remains active until the end of the current term.
Cancel via iOS App Store
- Open the App Store on your iPhone or iPad, tap your profile, then Subscriptions.
- Find Shapr3D and choose "Cancel Free Trial" or "Cancel Subscription" to stop renewals through Apple.
Cancel via Google Play (Android) - note
- Shapr3D Help Center does not document Google Play steps explicitly. If subscribed via Google Play, manage or cancel through your Google Play Subscriptions in the Play Store.
- Check the store where you purchased the subscription before cancelling to ensure the correct platform is used.
What happens when you cancel
Access after cancellation
After cancelling, your paid subscription remains active until the end of the paid billing period. You keep access to paid features for that remaining time.
Automatic renewal and billing
Cancelling stops automatic renewal at the next billing date; it does not issue an immediate pro‑rata termination unless a refund is approved.
Data and project files
Your projects and exported files remain accessible while your account retains the paid tier. After access ends, files created locally or exported remain yours.
Will I get a refund?
Website purchases and refunds
- Website subscriptions are eligible for a refund if requested within 14 days of purchase, subject to review.
- To request a refund for a website purchase you must contact Shapr3D support and submit a ticket within the 14‑day window.
App Store (iOS) purchases
- For subscriptions purchased through Apple App Store, Apple handles refund requests; Shapr3D cannot issue those refunds directly.
- Request refunds via Apple's report-a-problem process or Apple support for App Store purchases.
Terms and exceptions
Shapr3D’s Terms & Conditions state consumers may cancel within 14 days and be refunded for any unused portion.
See the official terms for full details before submitting a refund request: Shapr3D Terms & Conditions.
Shapr3D plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro - Billed Annually (on website, USD) | US$239/year ≈ S$330/year | annual | All Pro features: unlimited projects, export formats, technical drawings, priority support, cross‑platform |
| Pro - Billed Monthly (on website, USD) | US$29/month ≈ S$40/month | monthly | All Pro features: unlimited projects, export formats, technical drawings, priority support, cross‑platform |
| Business (via GetApp Singapore summary) | US$59/month ≈ S$80/month | monthly | Unlimited designs; exports including DWG/DXF; 2D drawings; priority support |
| Carousell reseller listing (unofficial) | S$59/year | annual | One‑device usage; likely a discounted or gray‑market offer (unofficial) |
Your consumer rights in Singapore
Shapr3D’s stated consumer rights
Shapr3D’s Terms & Conditions include a 14‑day cancellation window from subscription start, with refunds for unused portions where applicable.
Refer to the official terms for the exact wording and conditions: Shapr3D Terms & Conditions.
Practical steps in Singapore
- Keep receipts and subscription records to support refund requests within 14 days.
- If you purchased via a third‑party store (Apple/Google), follow that store’s refund procedures as Shapr3D may not be able to directly refund.
Customer experiences
Positive feedback
Many users praise Shapr3D for ease of use and value, citing strong usability for sketch‑to‑3D workflows and positive support experiences in some cases.
Recent marketplace reviews (GetApp summaries) show high ratings for ease of use and customer support overall.
Negative feedback
Common criticisms include limited export options on free/basic tiers and occasional performance issues after updates.
The Trustpilot score reflects mixed sentiment; some users report restricted functionality until payment and slower or unresponsive support in certain cases. See the Trustpilot listing for user reviews: Shapr3D on Trustpilot.
Documentation checklist
What to gather before contacting support
- Proof of purchase (receipt or invoice) and purchase date.
- Subscription ID or account email used to buy Shapr3D.
- Platform of purchase (website, Apple App Store, Google Play) and any store receipts.
What to include in a refund request
- Clear request reason, date you want cancellation to take effect, and whether you seek a refund.
- Screenshots of the subscription page, billing statements, and any error messages if relevant.
Common mistakes
Canceling on the wrong platform
Users sometimes cancel the web subscription but forget to cancel the App Store or Google Play subscription, resulting in continued billing.
Always check which store processed your payment before cancelling to avoid missed steps.
Missing the refund window or receipts
Assuming a refund after the 14‑day window is available can lead to denied requests. Keep receipts and act quickly.
Not saving proof of purchase or subscription IDs delays support processing and reduces chances of a timely refund.
Comparative recap
Quick comparison
| Method | Refund window | Notes | Period |
|---|---|---|---|
| Website (direct) | 14 days (eligible) | Submit a support ticket to request refund; refund is handled by Shapr3D. | annual / monthly (depends on plan) |
| iOS App Store | Subject to Apple policies | Apple handles refunds; contact Apple for App Store purchases. | annual / monthly (depends on plan) |
| Google Play (Android) | Not documented by Shapr3D | Likely managed via Google Play subscriptions; follow Play Store refund process. | annual / monthly (depends on plan) |
After cancelling
Next steps
Save confirmation of cancellation and any correspondence with support. Keep exported copies of important projects before access changes.
Confirm the date your paid access ends so you can plan exports or backups.
Helpful official links
- Shapr3D Terms & Conditions: https://www.shapr3d.com/terms-and-conditions
- Shapr3D Pricing page: https://www.shapr3d.com/pricing
- Trustpilot reviews (user sentiment): https://www.trustpilot.com/review/www.shapr3d.com
Address
Corporate address
Shapr3D UK Limited
5 New Street Square, London, United Kingdom, EC4A 3TW
Notes about local support
There is no separate public Singapore office listed in the official terms; use the online support channels or the app store that handled your purchase for platform‑specific issues.