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Cancel SNORELAB
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Snorelab service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Snorelab: Easy Method
What is Snorelab
Overview
SnoreLab is a sleep-tracking app that records and analyses snoring overnight to provide insights and trends.
The app offers audio recordings, snore scores and tools intended to help users track remedies and discuss snoring with clinicians.
How it is delivered
SnoreLab is distributed via mobile app stores (Apple App Store for iOS and Google Play for Android) and is connected to those stores for billing.
SnoreLab does not handle subscription payments directly; purchases and billing are managed by the app stores.
How to cancel Snorelab
Cancel on Apple App Store (iOS)
- Open Settings on your iPhone or iPad.
- Tap your name at the top, then Subscriptions.
- Find SnoreLab in the list and tap Cancel Subscription.
- Cancellation stops auto-renewal; you keep access until the end of the current billing period.
Cancel on Google Play (Android)
- Open the Google Play app on your Android device.
- Tap your profile, then Payments & subscriptions > Subscriptions.
- Select SnoreLab and tap Cancel subscription.
- Access continues until the current billing period ends.
Notes about deleting the app or web steps
- Deleting the SnoreLab app does not cancel your subscription.
- Always cancel through the app store account used to purchase the subscription.
- For general questions see the SnoreLab FAQ: SnoreLab FAQ.
What happens when you cancel
Access after cancellation
When you cancel, the subscription stops auto-renewal but you retain full access until the end of the paid billing period.
No immediate loss of premium features occurs when you cancel mid-period; features end when the period expires.
Billing and payment handling
Payments and refunds are handled by the app store that sold the subscription (Apple or Google Play), not by SnoreLab directly.
If you need a refund or have a billing query you must contact the relevant app store for resolution.
Will I get a refund?
SnoreLab refund policy
SnoreLab does not issue refunds for partial billing periods; cancelling does not prorate or refund the remaining time.
Once cancelled you keep access until the period ends but no partial-period refunds are provided by SnoreLab.
Exceptions and app-store refunds
- UK/EU: a 14-day cooling-off right may apply for sign-ups or renewals and must be requested via the app store process.
- iOS: request refunds from Apple. Android: request refunds from Google Play.
- SnoreLab cannot process app-store refunds; follow Apple or Google Play refund procedures.
Snorelab plans and pricing
Pricing summary (Singapore App Store)
Prices shown are from the Singapore App Store listing and are in SGD.
Use your App Store or Google Play receipt to confirm the exact price you were charged.
Plans table
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Premium Weekly | S$0.98 | monthly | SnoreLab Premium weekly subscription via App Store |
| Premium Monthly | S$3.98 | monthly | SnoreLab Premium monthly subscription via App Store |
| Premium Yearly | S$14.98 | annual | SnoreLab Premium annual subscription via App Store |
Your consumer rights in Singapore
Local law summary
Singapore consumers are protected by the Consumer Protection (Fair Trading) Act for unfair practices generally.
However, digital subscription refunds and cancellation rights depend heavily on app store policies and the merchant's terms.
Cooling-off and app-store control
- SnoreLab extends UK/EU-style 14-day cooling-off to UK/EU residents; Singapore residents are not explicitly granted this by SnoreLab.
- For refunds or charge disputes, check Apple or Google Play refund procedures; the app store controls the payment and refund process.
- Review your purchase receipt and the app store’s refund policy when seeking a refund in Singapore.
Customer experiences
Positive feedback
Users often praise SnoreLab for ease of use, useful snoring insights and for helping with discussions with medical professionals.
The app maintains high average ratings and some users report reduced snoring after tracking triggers and remedies.
Common complaints
Some users report accuracy issues where ambient noises are labelled as snoring and the app records non-snore sounds.
Other complaints include bugs such as missed recordings, crashes, microphone errors, UI changes and frustration over subscription value.
Documentation checklist
What to gather before requesting a refund or cancelling
- App store receipt or proof of purchase showing date and amount charged.
- Apple ID or Google account email used to buy the subscription.
- Device model, OS version and app version when reporting bugs or seeking support.
- Details of the issue (dates, screenshots, recordings) if requesting a refund for a fault.
Contacting support
- For app questions see the SnoreLab FAQ: SnoreLab FAQ.
- For billing disputes contact Apple or Google Play using the account that made the purchase.
Common mistakes
Deleting the app without cancelling
Example: Many users delete the SnoreLab app thinking that removes the subscription. It does not - subscriptions continue and will auto-renew.
Always cancel through Apple or Google Play to stop future charges.
Contacting SnoreLab for store refunds
Example: Asking SnoreLab to refund a charge that was processed by Apple or Google Play will generally not resolve the issue.
Use the app store refund process and keep purchase receipts ready for the store review.
Comparative recap
Quick platform comparison
The table below summarises how to cancel and where refunds are handled for each route of purchase.
Use the row that matches how you originally purchased SnoreLab.
Comparison table
| Platform | How to cancel | Refund handled by | Period |
|---|---|---|---|
| Apple App Store (iOS) | Cancel via Settings → [Your Name] → Subscriptions → SnoreLab | Apple (request refund via Apple) | / monthly / annual |
| Google Play (Android) | Cancel via Google Play app → Profile → Payments & Subscriptions → Subscriptions → SnoreLab | Google Play (request refund via Google) | / monthly / annual |
| Web / Deleting app | Deleting the app does not cancel; cancel via the app store used to purchase | App store that sold the subscription | N/A |
After cancelling
Next steps
- Confirm cancellation in your Apple ID or Google Play subscription list and keep a screenshot or confirmation email.
- Monitor your bank or card statement to ensure no unexpected renewals occur after the period ends.
Useful links
Address
Company address
Reviva Softworks Ltd
10c Printing House Yard, Hackney Road, London, United Kingdom, E2 7PR
Support reminder
For billing and refund requests contact the app store that processed your purchase.
For product support or FAQs use the SnoreLab FAQ: SnoreLab FAQ.