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Cancel SPOCKET
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Spocket service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spocket: Easy Method
What is Spocket
Overview
Spocket is a SaaS dropshipping platform that helps store owners discover and source products from suppliers, with emphasis on US and EU suppliers and integrations for e-commerce platforms.
The service operates on subscription plans and provides product sourcing, order management, and supplier communications through a web dashboard.
Who uses it
Spocket is commonly used by Shopify and other store owners who want faster shipping and branded invoicing options compared with generic marketplaces.
Plans scale from small stores needing a limited number of products to larger merchants requiring bulk features and many listings.
How to cancel Spocket
Cancel via web dashboard (recommended)
- Sign in to Spocket on the web (not via mobile app).
- Go to Settings → Membership in your account.
- Click "Cancel" and confirm the cancellation by entering your password.
If you cannot cancel in-dashboard
- Contact Spocket support from the account area or via the contact channels listed in their terms if cancellation fails.
- Do not rely on uninstalling or deleting the app - that does not stop billing.
What happens when you cancel
Access and billing
Cancelling stops future recurring charges, but your account access typically remains active until the end of the current billing period.
Make sure you check the exact end date in your membership settings after you confirm cancellation.
Data and orders
Your account data and stored settings generally remain in Spocket unless you request deletion through support or a data request under their policies.
Existing supplier orders and product listings should be managed before cancellation to avoid fulfillment issues.
Will I get a refund?
Subscription refund policy
Spocket states they do not provide refunds - neither partial nor prorated - for unused subscription time, mid-cycle cancellations, or inactive accounts.
Monthly plan users must cancel within the initial 7-day free trial to avoid being charged; after the trial, refunds are not issued.
Annual plans and product issues
Annual payments are non-refundable once processed according to the published policy.
For product orders (damaged or incorrect items), refund or replacement depends on the supplier policy and typically requires a claim with photo evidence within 15 days.
For full terms and withdrawal details, refer to Spocket’s terms of service.
Spocket plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Starter | USD 39.99 (≈ S$55.00) | Monthly | 25 unique products, AliExpress dropshipping, multiple stores, 24/7 chat & email support |
| Professional (Pro) | USD 59.99 (≈ S$82.00) | Monthly | 250 unique products, 25 premium products, branded invoicing, chat with suppliers, VIP support |
| Empire | USD 99.99 (≈ S$137.00) | Monthly | 10,000 unique products, Amazon & eBay dropshipping, unlimited orders, VIP support |
| Unicorn | USD 299.99 (≈ S$410.00) | Monthly | 25,000 unique & premium products, bulk checkout, full feature set |
Currency note
Spocket charges in USD only. SGD equivalents are approximate and depend on your payment provider’s exchange rate and fees.
Check your payment provider for the exact SGD debit amount if you are billed from Singapore.
Your consumer rights in Singapore
General position
Singapore does not automatically grant a 14-day digital-service cancellation right like some other jurisdictions.
Spocket’s published terms explicitly disclaim refunds for subscriptions after trial periods or mid-cycle cancellations.
Practical options
- Review the contract and Spocket’s Terms & Conditions for any local consumer protections that may apply.
- If you believe billing is unfair or erroneous, consider disputing with your bank or card provider (chargeback) and keep records of attempts to cancel.
Customer experiences
Reported negatives
Several users report difficulties cancelling, charged after attempting to cancel, and refusals of refunds following trial conversions or service issues.
Complaints include slow or unhelpful support and problems removing card details, per public reviews and forum posts.
Reported positives and context
Other users succeed with dashboard cancellation and continue to use Spocket’s features without issue; experiences vary by user and case.
Because feedback is mixed, document your cancellation and any support interactions to improve the chance of resolution if a dispute arises.
Documentation checklist
What to keep before cancelling
- Account username/email and subscription details (plan, billing period, payment method).
- Screenshots of the membership page and cancellation confirmation, including timestamps.
- Copies of support messages, tickets, and any transaction receipts.
Evidence for disputes
- Bank or card statements showing charges and dates.
- For product claims: photos of damaged/incorrect items and timestamps within 15 days of delivery.
- Any written confirmations from Spocket about cancellations or plan changes.
Common mistakes
Uninstalling the app thinking it cancels billing
Removing the Spocket app from Shopify or your device does not stop subscription billing.
Cancellation must be completed in the Spocket web dashboard or via confirmed support action.
Assuming refunds are automatic
Expecting a refund after mid-cycle cancellation is a common error; Spocket’s policy states no prorated or partial refunds for subscriptions.
Cancel during trial if you do not want to be charged at the end of the trial period.
Comparative recap
Quick comparison table
| Topic | Spocket | Action for Singapore users |
|---|---|---|
| How to cancel | Web dashboard: Settings → Membership → Cancel | Cancel in-dashboard and save confirmation screenshots |
| Uninstall app | Does NOT stop billing | Do not rely on uninstalling; confirm cancellation on web |
| Refunds | No refunds or prorations for subscriptions after trial | Use trial period to avoid charges; consider chargeback if erroneously billed |
| Product issues | Supplier-dependent; photo claim within 15 days | Document damage and file claims promptly |
Key takeaways
Cancel via the web dashboard, do not assume uninstall stops charges, and expect few refund options after a charge.
Singapore users should keep records and be prepared to escalate through their payment provider if necessary.
After cancelling
Immediate steps
- Save cancellation confirmation and any email receipts from Spocket.
- Check your next billing date to confirm no further charges are scheduled.
Useful links
- Third‑party step‑by‑step cancellation guide
- Spocket Terms & Conditions (withdrawal and refund details)
- Public reviews and user reports (for context)
- Community discussion on cancellation experiences
Address
Primary address on record
555 Burrard St, Vancouver, British Columbia V7X 1L4, Canada
Use this address for formal communications if required; check Spocket’s official pages for the most current contact details.
Final note
Keep concise records of every step when cancelling and raising disputes. Documentation improves outcomes when seeking refunds or chargeback support.