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I hereby notify you of my decision to terminate the contract relating to the Spss service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spss: Easy Method
What is Spss
Overview
SPSS (Statistical Package for the Social Sciences) is a commercial software suite for statistical analysis, predictive analytics, and data management.
It is used across academia, government and industry for hypothesis testing, modelling, and reporting.
Core capabilities
Key capabilities include descriptive statistics, regression, advanced analytics and model-building features.
Modern releases also add integrations and AI-enabled predictive functions while remaining a desktop and digital subscription product.
How to cancel Spss
Web (IBM My IBM account)
- Sign in to your My IBM dashboard before the end of the current billing cycle.
- Next to SPSS Statistics Digital click "Manage", then select "Cancel plan" to turn off auto-renewal.
- Access continues until the end of the paid billing period; there are no refunds or credits for partial periods.
Reseller (third-party)
- If you bought SPSS via a third-party reseller, you must cancel through that reseller's system or customer support.
- IBM support cannot cancel reseller-managed subscriptions directly; contact your reseller for the exact steps and timing.
App Store / Google Play
- Cancellations and refunds for purchases through App Store or Google Play are handled through those stores.
- Follow the App Store or Google Play refund and subscription-cancellation procedures in their respective apps.
What happens when you cancel
Access and renewal
When you cancel a subscription via My IBM, auto-renewal is turned off immediately and the subscription remains active until the current billing period ends.
No further charges are billed after that period unless you re-subscribe.
Data and files
Your local data and saved output files remain on your devices; subscription cancellation does not delete your local files.
If you rely on cloud or account-stored resources, export or back up any important project files before the end of service access.
Will I get a refund?
IBM refund policy
- IBM's documented policy for SPSS subscriptions: no refunds or credits for partial subscription periods.
- IBM’s SPSS subscription terms do not state a 14-day cooling-off or automatic statutory refund right for SPSS.
Exceptions and platform refunds
- Purchases made through App Store or Google Play are subject to those platforms' refund policies and processes.
- If you purchased via a reseller, refund eligibility and procedures are determined by that reseller's terms.
Spss plans and pricing
Where to check prices
Do not rely on third-party estimates - check current plans and official pricing on IBM's product pages.
Official pricing and plan details are available here: IBM SPSS Statistics pricing.
Notes on regional pricing
Regional taxes, currency and reseller mark-ups can affect final price in Singapore; always confirm the billed amount before purchase.
If you purchased from a reseller, consult their listing for the exact price you paid (for example: Reseller listing).
Your consumer rights in Singapore
General note on Singapore law
IBM’s SPSS subscription terms do not explicitly provide a statutory 14-day cooling-off period for SPSS subscriptions.
Any statutory or consumer protections under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) should be checked separately for applicability.
Purchases via app stores or resellers
- App Store and Google Play purchases may be eligible for refunds under those platforms’ policies and could interact with local consumer rights.
- Reseller purchases are governed by the reseller’s terms and local consumer protection laws; contact the reseller for disputes or refund requests.
Customer experiences
Positive feedback
- Highly precise calculations and strong analytics capabilities used by researchers and institutions.
- Advanced functions and AI-enabled predictive models praised for smooth operation and academic use.
- Easy-to-use chart outputs useful for graduate research and reporting.
Negative feedback
- Perceived as relatively expensive compared with alternatives.
- Resource-intensive with limited mobile support and a learning curve; some users find tutorials insufficient.
- Criticisms include ageing interface, limited simulation features without costly add-ons, and lack of multilingual modernisation.
Documentation checklist
Before you cancel
- Identify the purchase channel (My IBM, reseller, App Store or Google Play).
- Note the subscription end date and billing cycle to avoid unwanted renewal.
Information to keep
- Account email, subscription or order ID, proof of purchase or invoice, and reseller contact details if applicable.
- Screenshots of subscriptions in your account, and exported copies of any cloud-stored project files.
Common mistakes
Timing cancellations too late
A common error is cancelling after the renewal has processed. Turn off auto-renewal before the billing period ends.
If renewal has occurred, remember IBM does not provide pro-rata refunds for partial periods.
Contacting the wrong party
Another mistake is contacting IBM for cancellations of reseller-managed subscriptions; those must be handled through the reseller.
Similarly, App Store and Google Play purchases must be managed via those platforms, not IBM support.
Comparative recap
Summary table
| Platform | Cancellation method | Refund | Access after cancel | Period |
|---|---|---|---|---|
| Web (My IBM account) | Turn off auto-renewal via My IBM dashboard → Manage → Cancel plan | No refunds or credits for partial periods | Access until end of current billing period | monthly / annual |
| Reseller (third-party) | Cancel through reseller's system or customer support | Depends on reseller terms | Subject to reseller policy | monthly / annual |
| App Store / Google Play | Cancel via the respective app store subscription settings | Handled under store refund policies | Access per store subscription rules | monthly / annual |
How to read this table
The table compares where you must cancel, typical refund outcomes and how long you retain access after cancelling.
Always verify the exact terms with the seller or platform listed in your original purchase confirmation.
After cancelling
Next steps
- Export and back up any work saved to cloud services or account-based storage before access ends.
- Confirm cancellation by checking your My IBM dashboard or requesting written confirmation from your reseller or the app store.
Helpful links
- Official IBM SPSS pricing and product information: IBM SPSS Statistics pricing
- Example reseller listing: Reseller product page
Address
Regional office
SPSS Asia Pacific Pte. Ltd., 80 Raffles Quay, #33‑00 UOB Plaza 1, Singapore 048624.
Alternate contact
IBM Singapore Pte. Ltd. can be contacted for general IBM matters; for subscription specifics follow the cancellation channel you used to purchase.