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Cancel SPYHUNTER
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Spyhunter service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Spyhunter: Easy Method
What is Spyhunter
Overview
SpyHunter is an anti‑malware application that scans for and removes various forms of malicious software, including spyware and adware. It is offered on a subscription model with periodic updates and support.
How it is sold
SpyHunter is available directly from the vendor’s website and through mobile app stores. Licensing, billing, and refund handling vary by purchase channel.
How to cancel Spyhunter
Cancel a web (direct) purchase
- Email support: send your cancellation and order details to support@enigmasoftware.com.
- Call support: US +1 888 360 10646 or Ireland/International +353 76 680 3523 to request cancellation.
- Third‑party processor: contact the payment processor shown on your order confirmation if you used a third‑party checkout.
Cancel App Store or Google Play purchases
- App Store (iOS): cancel through Apple Subscriptions on your iPhone/iPad (Settings → [your name] → Subscriptions).
- Google Play: cancel through the Google Play app (Menu → Subscriptions) using the Google account used to buy the subscription.
- Note: Apple and Google manage billing and refunds for those purchases, not SpyHunter directly.
What happens when you cancel
Access after cancellation
If you cancel a paid web subscription, access generally remains until the end of the paid term. If you cancel a Free Trial, access ends immediately.
Renewals and data
Automatic renewals stop after cancellation for the relevant purchase channel. Keep copies of cancellation confirmations and order details; they are useful if a renewal charge appears by mistake.
Will I get a refund?
Standard web/e‑commerce refunds
SpyHunter offers a 30‑day money‑back guarantee for direct web purchases. If you request a refund within 30 days, you should receive a full refund but will lose access immediately upon refund.
Exceptions and platform purchases
No refunds are provided after the 30‑day window for web purchases and there are no prorated credits for partial periods. App Store and Google Play refunds follow those platforms’ separate policies.
Spyhunter plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| SpyHunter Basic | S$17.67 | monthly | Per device, removal, basic protection |
| SpyHunter Basic (3‑month bundle) | S$53.01 | 3 months | Paid upfront; equivalent to S$17.67/month |
| SpyHunter Pro | S$10.10 | monthly | Per device, full protection, HelpDesk access |
| SpyHunter Pro (3‑month bundle) | S$90.86 | 3 months | Paid upfront; equivalent to S$10.10/month |
| SpyHunter (alternate listing) | S$8.84 | monthly | Possibly discounted/rounded basic price |
Pricing notes
Prices above are estimated SGD conversions of USD rates and may vary by region or promotional offers. No official Singapore‑local listing was found in the vendor’s materials.
Your consumer rights in Singapore
Cooling‑off and refunds
Singapore does not generally provide a statutory 14‑day cooling‑off period for digital subscriptions. Refund rights depend on the vendor’s published policy.
SpyHunter’s 30‑day money‑back policy would apply for eligible direct purchases if exercised within that window.
Auto‑renewal and dispute options
Automatic renewals should be transparently disclosed and SpyHunter states it sends advance notices for renewals and price changes.
If a vendor fails to honor cancellations or refunds, Singapore consumers may request a chargeback via their payment provider. Keep all correspondence as evidence.
Customer experiences
Positive feedback
Some users report responsive customer support and timely resolution of billing issues when contacting support promptly. Trust and verification services have given positive trust scores for site authenticity.
Negative feedback
Other users report difficulties cancelling trials, unexpected automatic charges, and delays or denials of refunds. Some describe concerns about aggressive billing or detection results they found disputable.
Documentation checklist
What to keep before you cancel
- Order confirmation email and transaction ID.
- Payment method details (last 4 digits) and purchase date.
- Screenshots of subscription settings or trial start/end screens.
What to keep after you cancel
- All email replies from support and any cancellation confirmation.
- Bank or card statements showing charges and any refunds.
- Reference numbers for phone calls and the name of the agent you spoke with.
Common mistakes
Not cancelling through the correct channel
A common error is cancelling on the website when the subscription was purchased via Apple or Google Play. Platform purchases must be cancelled in the respective store settings.
Assuming cancellation equals refund
Many assume that cancelling a subscription automatically triggers a refund. For SpyHunter web purchases, refunds are governed by the 30‑day policy and are not automatic on cancellation.
Comparative recap
Quick comparison table
| Topic | Web purchase | App Store (iOS) | Google Play |
|---|---|---|---|
| How to cancel | Contact support (email/phone) or payment processor | Cancel via iPhone/iPad Settings → Subscriptions | Cancel via Google Play app → Subscriptions |
| Refund policy | 30‑day money‑back guarantee (direct purchases) | Refunds via Apple policy | Refunds via Google Play policy |
| Access after refund | Access ends immediately if refunded | Determined by Apple | Determined by Google |
After cancelling
What to do next
Confirm you received a written cancellation or refund confirmation and save it. Monitor your card statements for any unexpected renewals.
Helpful official links and contacts
Vendor product and support information: Enigma Software product help.
Independent pricing reference: SpyHunter pricing at TrustRadius.
Address
Corporate address
EnigmaSoft Limited, 3rd Floor, 1 Castle Street, Dublin 2, D02 XD82, Ireland.
Support contact summary
Email: support@enigmasoftware.com. Phone: US +1 888 360 10646; Ireland/International +353 76 680 3523.