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Streamyard

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Termination letter drafted by a specialized lawyer
Sender
How to Cancel Streamyard Subscription | Postclic
Streamyard
169 Madison Ave, Ste 11218
10016 New York United States
yourfriends@streamyard.com
Cancellation of Streamyard contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Streamyard service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Streamyard
169 Madison Ave, Ste 11218
10016 New York , United States
yourfriends@streamyard.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Streamyard. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.
What is Streamyard
How to cancel Streamyard
What happens when you cancel
Will I get a refund?
Streamyard plans and pricing
Your consumer rights in Singapore
Customer experiences
Documentation checklist
Common mistakes
Comparative recap
After cancelling
Address

Cancellation Streamyard: Easy Method

What is Streamyard

Overview

StreamYard is a cloud-based live streaming studio that lets users broadcast to platforms such as Facebook, YouTube, and LinkedIn. It provides browser-based tools for guests, overlays, multistreaming, and recording without local software installs.

Common uses

Creators, podcasters, marketers and businesses use StreamYard for live shows, interviews, webinars and multistreamed events. Plans range from a free tier with branding to paid tiers with higher resolution, storage and team features.

How to cancel Streamyard

Cancel web subscription (direct on StreamYard)

  • Sign in to your StreamYard account on the web.
  • Go to My Account → Billing or Manage Plan.
  • Choose Cancel the StreamYard subscription and confirm; this stops automatic renewals.

Cancel mobile subscriptions (App Store / Google Play)

  • Apple App Store: cancel via your Apple account (for example, iOS Settings → Subscriptions). StreamYard cannot cancel App Store subscriptions for you.
  • Google Play: cancel via Google Play subscriptions in your Google account. StreamYard cannot cancel Google Play subscriptions for you.

What happens when you cancel

Access and billing

Cancelling prevents future auto-renewals. Your paid features remain available until the end of the current billing cycle.

After the billing period ends, your account will revert to the Free plan and paid limits/features will be removed.

Data and recordings

Recordings and storage access can be lost after downgrade; some recordings may become inaccessible immediately or after a short period.

Export or back up any important recordings before expiry to avoid permanent loss.

Will I get a refund?

Refunds for web subscriptions

  • StreamYard’s policy allows refunds in eligible cases: within 20 days for weekly/monthly plans and 60 days for yearly plans when conditions are met.
  • Refunds for web purchases must be requested directly to StreamYard. See the linked guidance in the Documentation checklist and After cancelling sections.

App store purchases and exceptions

  • Purchases through the Apple App Store or Google Play require refund requests through those stores; StreamYard does not process those refunds.
  • Consumers in the EEA/UK may have a statutory 14-day right of withdrawal if the service has not been started; this does not apply broadly outside those jurisdictions.

Streamyard plans and pricing

Overview of available plans

Prices shown are conversions to Singapore dollars using an approximate USD→SGD rate. StreamYard lists prices in USD only, and actual billed amounts may vary by card issuer FX rates.

Monthly pricing table

Plan Price Period Features
Free S$0.00 Monthly Essential studio features with StreamYard logo, limited recording/storage
Core S$57.05 Monthly 1080p streaming, no watermark, multistream to 3 destinations, AI features, 50 h storage
Advanced S$112.80 Monthly All Core features plus 4K recording, multistream to 8 destinations, backstage, transcripts
Business S$379.13 Monthly Team seats, priority support, webinars, 700+ h storage, greenroom

Your consumer rights in Singapore

General guidance for Singapore consumers

Singapore does not automatically mirror EEA/UK statutory withdrawal rules for digital services. Rights and remedies may depend on the contract, payment method and local consumer protection laws.

If you paid by card, your card issuer may provide dispute or chargeback options for unauthorised or non‑delivered services.

Practical steps to protect your rights

  • Keep receipts, screenshots of orders, cancellation confirmations and correspondence with StreamYard.
  • Request refunds or disputes promptly and follow the store or card issuer procedures if applicable.
  • Consider contacting local consumer advice organisations if you need mediation or further guidance.

Customer experiences

Positive feedback

Some users praise StreamYard for ease of use, feature set and fast setup for multistreaming and remote guest management.

Positive reviews note low learning curve and helpful production tools for small teams or solo creators.

Negative feedback and recurring issues

Public reviews include reports of billing problems such as unexpected renewals, difficulty obtaining refunds and poor support responsiveness.

Other complaints mention price increases, feature reliability problems (for example recordings) and issues cancelling trials or subscriptions.

Documentation checklist

Before you cancel

  • Confirm whether you subscribed via web, Apple App Store, or Google Play.
  • Note your next billing date and whether you want to retain access until period end.
  • Export or download recordings and any important show assets.

When requesting refunds or disputes

  • Keep payment receipts, subscription confirmation emails and cancellation screenshots.
  • Record dates and names in any customer support conversations.
  • If purchased via a store (Apple/Google), follow their refund procedures and keep proof of the request.

Common mistakes

Assuming cancellation was processed

Users sometimes assume a cancellation completed without checking confirmation. Always verify the cancellation screen and look for an email confirmation.

If you don’t receive confirmation, check your subscription status in your account or the App/Play store and contact support with evidence.

Expecting StreamYard to cancel App Store/Play subscriptions

StreamYard cannot cancel subscriptions billed through Apple or Google. Attempting to cancel via StreamYard instead of the store can lead to unexpected charges.

Always cancel in the same place you originally subscribed (Apple ID or Google account for mobile purchases).

Comparative recap

Quick plan comparison

Plan Price Period Key cancellation & refund notes
Free S$0.00 Monthly No charge - no refund needed; recordings limited after downgrade.
Core S$57.05 Monthly Cancellations stop auto‑renewal; refunds possible in some web cases within 20 days.
Advanced S$112.80 Monthly Higher features and storage; same cancellation/refund rules as Core for web purchases.
Business S$379.13 Monthly Team billing and priority support; cancellation ends features at period end; refunds subject to policy.

Notes on platform purchases

If you subscribed via Apple or Google, refunds and cancellations must be handled through those stores. Web purchases are managed via StreamYard support and billing pages.

After cancelling

Immediate tasks

  • Download or export recordings and any show assets you need before the billing cycle ends.
  • Save cancellation confirmation and any related correspondence for future reference.

Useful links and further reading

Address

Company address

StreamYard, Inc.

169 Madison Ave, Ste 11218, New York, NY 10016, United States

Support and dispute reminders

For billing and refund queries, contact the channel where you subscribed (StreamYard web billing, Apple, or Google Play) and keep all supporting documents.

If you need further help resolving a dispute, preserve evidence and consider your payment provider’s dispute process or local consumer assistance channels.

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FAQ

To cancel your Streamyard subscription, sign in to your account on the web, navigate to My Account → Billing or Manage Plan, select Cancel the Streamyard subscription, and confirm your choice. Remember to keep proof of your cancellation.

After canceling your subscription, you will retain access to your paid features until the end of the current billing cycle. However, access to recordings and storage may be lost after the downgrade, so it's advisable to back up important recordings.

Yes, Streamyard allows refunds for eligible cases within 20 days for monthly plans and 60 days for yearly plans, provided conditions are met. You must request the refund directly from Streamyard.

If you purchased your Streamyard subscription through the Apple App Store, you need to cancel it via your Apple account, such as through iOS Settings → Subscriptions, as Streamyard cannot process App Store cancellations.

When you downgrade to the Free plan, your account will revert after the current billing cycle ends, and you will lose access to paid features and storage. Ensure you export any important data before the downgrade.