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I hereby notify you of my decision to terminate the contract relating to the Suno service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Suno: Easy Method
What is Suno
Overview
Suno is an AI-driven subscription service that helps users create and arrange music and audio using automated tools. It offers tiered plans with credits, commercial rights, and access to model versions.
Core services
Suno provides web and mobile access, with in-app or direct web billing depending on platform. Subscriptions grant monthly credits and features that vary by plan.
How to cancel Suno
Web (direct/Stripe) cancellations
- Sign in to your Suno account on the web and go to your account settings to manage subscriptions.
- Cancel from the subscriptions area; cancellations for web payments take effect at the end of the current paid term.
- Reference Suno's terms for cancelation timing: Suno Terms.
App Store and Google Play cancellations
- For iOS (App Store): cancel via iOS Settings → your name → Subscriptions → Suno. See Suno's help article for details: How to cancel.
- For Android (Google Play): cancel via device Settings → Google → Your name → Payments & subscriptions → Manage subscriptions → Suno. See Suno's help article for details: How to cancel.
- Suno cannot cancel subscriptions purchased through the App Store or Google Play; those must be cancelled through the respective store.
What happens when you cancel
Access after cancellation
If you cancel a web subscription, access and included credits continue until the end of the current paid term. You retain access through that paid period unless otherwise stated by Suno.
Account, renewal and data
Cancellation stops future renewals but does not automatically delete your account or created content. Review your account settings if you want to remove data or content.
Will I get a refund?
General refund policy
Payments are generally final and non-refundable unless Suno decides otherwise on a case-by-case basis. This is Suno's stated refund approach.
Possible exceptions and disputes
- Refunds may be granted for accidental payments, zero usage, product malfunction (service credits), or service discontinuation (prorated) per Suno's policies: Refunds & credits.
- To dispute a charge, notify Suno within 60 days of the charge date (or longer if required by law) as noted in Suno's terms: Suno Terms.
- There is no automatic 14-day cooling-off right in Suno's policy for digital subscriptions.
Suno plans and pricing
Plan list
The table below shows approximate Singapore Dollar equivalents and plan features sourced from Suno's published pricing information.
Pricing notes
All source pricing is in USD and may change with exchange rates and taxes at checkout. Final SGD amounts may differ by platform (web, App Store, Play Store).
| Plan | Price (approx) | Period | Features |
|---|---|---|---|
| Pro (monthly) | ≈ S$13.50/mo | monthly | ~2,500 credits/month; commercial rights; access to v4.5+; priority features |
| Premier (monthly) | ≈ S$40.50/mo | monthly | ~10,000 credits/month; extended commercial rights; advanced features |
| Pro (annual) | ≈ S$108/yr (≈ S$9/mo eq.) | annual | 2,500 credits/month; commercial rights; v4.5+ access; save ~20% |
| Premier (annual) | ≈ S$324/yr (≈ S$27/mo eq.) | annual | 10,000 credits/month; commercial rights; advanced features; save ~20% |
Your consumer rights in Singapore
Statutory cooling-off rules
Under current Singapore consumer protection laws, there is no statutory 14-day cooling-off right for digital subscription services like Suno. Specific cooling-off windows apply only to limited contract types.
Direct sales and timeshare exceptions
Singapore’s Consumer Protection (Fair Trading) Act provides a 5-day cancellation window only for timeshare and certain direct-sales contracts, and industry voluntary schemes cover direct-selling contracts, not online digital subscriptions.
Customer experiences
Positive feedback
Some users praise Suno’s ability to convert ideas into music and find it useful for arranging songs and exploring creative concepts.
Examples of satisfied users and testimonials are visible in public reviews: Trustpilot reviews.
Negative feedback
Common complaints include unauthorized or unexpected charges, billing recognition issues, and difficulties obtaining refunds or account credits.
Many users also report slow or no responses from support and criticism of generated music quality or cancellation UI confusion.
Documentation checklist
Essential items to gather
- Account email and username used with Suno.
- Proof of payment: receipt, card statement entry, or App Store/Play Store transaction record.
- Subscription source: indicate if purchase was via Web, Apple App Store, or Google Play.
Helpful extras
- Screenshots of subscription status, billing page, or error messages.
- Transaction ID, charge date, and renewal date (if known).
- Any previous support case IDs or correspondence with Suno.
Common mistakes
Cancelling in the wrong place
Many users try to cancel web subscriptions through the App Store or Play Store, or vice versa. Always cancel where the subscription was purchased.
Timing and documentation errors
Waiting until after renewal or failing to capture receipts and screenshots makes disputes harder. Also, assuming a cancellation automatically triggers a refund can lead to unexpected charges.
Comparative recap
Quick comparison
The table below summarizes core differences between plans, approximate SGD pricing, and key cancellation/refund points.
How to read this table
Period labels use monthly for monthly and annual for annual plans. Cancellation effects and refund notes are brief summaries of Suno’s published policies.
| Plan | Price (approx) | Period | Key features | Cancellation / Refund summary |
|---|---|---|---|---|
| Pro (monthly) | ≈ S$13.50/mo | monthly | ~2,500 credits; commercial rights; v4.5+ | Cancel on web to stop renewal; refunds are case-by-case |
| Premier (monthly) | ≈ S$40.50/mo | monthly | ~10,000 credits; extended rights; advanced features | Cancel on web to stop renewal; refunds are case-by-case |
| Pro (annual) | ≈ S$108/yr (≈ S$9/mo eq.) | annual | Annual billing; saves ~20% | Cancel to avoid future renewal; partial refunds possible only in specific cases |
| Premier (annual) | ≈ S$324/yr (≈ S$27/mo eq.) | annual | Annual billing; larger credit allowance | Cancel to avoid future renewal; partial refunds possible only in specific cases |
After cancelling
Immediate next steps
- Confirm cancellation in your account or store subscription page and save the confirmation screenshot or email.
- Watch your bank or card statement for charges and the end-of-period access date.
Support and follow-up links
- How to cancel (official help): Suno help - cancel subscription
- Refunds & credits (official help): Suno help - refunds
- Terms and dispute timing: Suno Terms
Address
Registered address
50 GAMBAS CRESCENT, #09‑20, PROXIMA@GAMBAS, Singapore 757022.
Notes
This address is provided for reference and does not replace using the official help links above when managing subscriptions or disputes.