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Cancel SUNSAMA
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I hereby notify you of my decision to terminate the contract relating to the Sunsama service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Sunsama: Easy Method
What is Sunsama
Overview
Sunsama is a subscription-based productivity app that helps users plan daily work by combining tasks, calendars, and integrations with other tools.
It is designed for focused daily planning and consolidates items from services like email, Jira, and Trello into a single daily workflow.
How people use it
Users typically use Sunsama on desktop/web for full functionality and on mobile for on-the-go access.
The service offers a free trial and paid tiers with additional features such as analytics and an AI assistant on higher plans.
How to cancel Sunsama
Web (direct on Sunsama site)
- Log in to your Sunsama account.
- Open the top-left dropdown (Sunsama) → Settings → Billing.
- Choose Manage Billing → Cancel and follow the prompts to confirm.
- Access continues until the end of your current billing cycle.
Mobile app cancellations (iOS & Android)
- iOS (App Store): Cancel via your Apple ID subscriptions in iOS Settings. Sunsama customer support cannot cancel App Store subscriptions for you.
- Android (Google Play): Cancel via Google Play → Subscriptions in your Google account. Sunsama cannot cancel Google Play subscriptions for you.
- For refunds on mobile purchases, follow Apple’s or Google’s refund procedures directly.
What happens when you cancel
Access after cancellation
If you cancel a web (direct) subscription, access remains active until the end of the current billing period.
For mobile subscriptions, cancellation prevents future renewals but access timing follows Apple/Google subscription rules.
Data retention and workspace state
On web cancellations, workspace data is retained for approximately 30 days after cancellation.
If you re-subscribe or re-activate within that retention window, your workspace is recoverable; after ~30 days it is permanently deleted.
Will I get a refund?
Web (direct) purchases
Web purchases are non-refundable once a billing period has started, per Sunsama’s Billing FAQ and Terms of Use.
There are no routine refunds for partial unused time after a billing period begins.
Mobile (App Store / Google Play) and trials
- App Store (iOS): Refunds must be requested through Apple’s refund process; Sunsama does not process App Store refunds directly.
- Google Play (Android): Refunds must be requested through Google’s refund process.
- 14-day free trial: Not a purchase; it simply expires and no charge is made if you do not upgrade.
Sunsama plans and pricing
Available plans (Singapore pricing)
The table below shows the commonly referenced Singapore-dollar equivalents for Sunsama plans.
Prices reflect the conversion noted in verified data and are for reference only; always check Sunsama’s pricing page for current rates.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Basic Pro - Monthly | S$31.55 | monthly | Standard plan for busy professionals (all essential features) |
| Basic Pro - Annual (equivalent) | S$25.24 | annual | 20% discount for annual commitment |
| Power Pro - Monthly | S$82.03 | monthly | Premium plan with AI assistant, analytics, API, Zapier triggers (Coming Soon) |
| Power Pro - Annual (equivalent) | S$63.10 | annual | Premium features at annual billing rate |
Your consumer rights in Singapore
Refund paths based on purchase channel
If you purchased via the App Store or Google Play, refund claims must follow Apple’s or Google’s procedures respectively.
Direct web purchases are governed by Sunsama’s Terms of Use and Billing FAQs; web purchases are generally non-refundable once a billing cycle has started.
Practical steps and protections
- Keep records of your subscription method (Apple ID, Google account, or Sunsama account email) and payment receipts.
- If you are charged incorrectly after cancellation, contact the platform (Apple/Google) or your card issuer and keep transaction records.
- For unresolved billing disputes, you may consider contacting your bank or the relevant consumer protection agency in Singapore for guidance.
Customer experiences
Positive feedback
Many users praise Sunsama for its mindful productivity approach and easy onboarding and daily planning features.
Reviews note strong calendar and task integration that helps consolidate tasks from multiple tools into a single daily plan.
Negative feedback and common issues
Some users report mobile apps are less feature-complete than the desktop/web experience.
Other complaints include perceived high subscription cost and reports on forums of billing problems or difficulties resolving charges after cancellation.
Documentation checklist
What to have before you cancel
- Your Sunsama account email (or Apple ID / Google account used to subscribe).
- Proof of purchase or payment receipt (transaction date, last 4 digits of card if available).
- Notes about where you subscribed (web, App Store, Google Play).
What to have if disputing a charge
- Screenshot or confirmation of cancellation steps taken and dates.
- Billing statements showing the disputed charge(s).
- Any communication with Sunsama support, Apple, or Google.
Common mistakes
Canceling in the wrong place
Example: Trying to cancel an App Store or Google Play subscription from the Sunsama web settings will not stop those platform subscriptions.
Always cancel via the platform you used to subscribe: Apple ID settings for iOS, Google Play for Android, and Sunsama Billing for direct web purchases.
Expecting automatic refunds or immediate data deletion
Example: Assuming you will receive a pro-rated refund after cancelling a web subscription - Sunsama’s policy is no refunds once a billing period has started.
Also do not assume data is immediately deleted; web cancellations retain workspace data for ~30 days before permanent deletion.
Comparative recap
At-a-glance comparison
The table below compares key points across purchase channels and plan levels to help with cancellation and refund expectations.
| Channel / Plan | Refund policy | Cancellation location | Period |
|---|---|---|---|
| Web (Direct) - Basic Pro | No refunds once billing period started | Sunsama Settings → Billing → Manage Billing → Cancel | monthly / annual |
| App Store (iOS) | Refunds via Apple refund process only | iOS Settings → Apple ID → Subscriptions | monthly |
| Google Play (Android) | Refunds via Google Play refund process only | Google Play → Subscriptions in your Google account | monthly |
After cancelling
Next steps
Confirm cancellation and retain confirmation screenshots or emails for your records.
If you subscribed via Apple or Google, verify the subscription status in your device account settings.
Helpful links
Address
Company address
5957 Earlston Ct, Alexandria, Virginia 22315, United States.
For billing issues, use the Sunsama help resources linked above as the primary contact route rather than postal correspondence.