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Cancel SUPABASE
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I hereby notify you of my decision to terminate the contract relating to the Supabase service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Supabase: Easy Method
What is Supabase
Overview
Supabase is an open-source backend-as-a-service that provides PostgreSQL databases, authentication, real-time subscriptions, and storage for developers.
It is delivered as a managed cloud service with subscription billing and an option to self-host for advanced use cases.
Primary uses
Developers use Supabase to build APIs, handle user auth, stream real-time updates, and store files without managing infrastructure.
The platform is aimed at startups, teams and projects that need a managed Postgres-based backend with developer-friendly tooling.
How to cancel Supabase
Cancel via the web dashboard
- Sign in to your Supabase account at the dashboard.
- Go to Billing settings and select "Change subscription plan".
- Choose the Free Plan to cancel your paid subscription immediately; follow on-screen prompts to confirm.
- See Supabase billing documentation for details: Supabase billing docs.
Cancel App Store / Play Store subscriptions
- If you subscribed via the Apple App Store or Google Play, cancel through your App Store / Play Store account settings.
- Subscriptions purchased through those stores cannot be cancelled directly from the Supabase dashboard; manage them in the respective store.
- For guidance on store-managed subscriptions, refer to your platform's help pages in the App Store or Play Store.
What happens when you cancel
Subscription and access
Cancellation to the Free Plan is effective immediately; your paid subscription stops and billing ends for future cycles.
Your account remains active on the Free Plan subject to its usage limits and restrictions.
Data, projects and backups
Your project data remains in your account after cancelling, but you may be subject to Free Plan limits (smaller DB, storage and bandwidth).
Longer backups and logs may no longer be retained once you move off paid tiers; export critical data before limits impact you.
Will I get a refund?
Supabase refund policy
Supabase does not issue refunds to the original payment method. Unused portions of your paid billing cycle are retained as account credits.
This credit-only approach is stated in public summaries of Supabase billing practices.
Exceptions and practical notes
- There is no clear 14-day statutory refund right stated in Supabase materials; refunds are generally not provided.
- If you believe there was misrepresentation or an error, you can contact Supabase support to request review, but credit is the usual outcome.
- Reference on billing and stated refund practice: policy summary.
Supabase plans and pricing
Pricing summary
Supabase lists pricing in USD globally; the table below shows rough SGD conversions from provided data for Singapore users.
Actual charges are in USD and your payment provider will convert at current FX rates.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Free | SGD 0.00 | Monthly | 500 MB DB, 1 GB storage, 5 GB bandwidth, usage limits |
| Pro | SGD ~33.75 | Monthly | 8 GB DB, 100 GB storage, 250 GB bandwidth, $10 compute credits |
| Team | SGD ~808.65 | Monthly | SOC2, SSO, longer backups & logs, organizational-level |
Your consumer rights in Singapore
Relevant protections
Singapore consumer protection laws such as the Consumer Protection (Fair Trading) Act (CPFTA) grant rights against misrepresentation and unfair practices.
These laws can apply to digital services if the service was misrepresented or defective.
Practical steps for Singapore users
- If you face disputes (billing errors, misleading terms), seek clarification from Supabase support in writing first.
- If unresolved, consider contacting CASE (Consumers Association of Singapore) to discuss options and possible complaint escalation.
- Because Supabase commonly issues credits rather than refunds, document communications and transactions when seeking remedies.
Customer experiences
Positive feedback
Many users praise Supabase for fast setup, strong developer experience, realtime features, and a generous free tier.
Community reports include long-term stable usage, production deployments, and large-scale anecdotal successes.
See community reviews and product commentary for context: Product Hunt reviews.
Negative feedback
Reported issues include billing disputes, abrupt project stoppages over unpaid minor bills, and console or support frustrations.
Some users note rough local development experience and documentation gaps; check recent threads for specifics before committing.
Customer review summaries are available on review platforms: Trustpilot.
Documentation checklist
Before cancelling
- Export database dumps and storage files you need retained.
- Document any billing invoices, payment receipts and subscription IDs.
- Note any scheduled jobs, backups, or integrations that will stop after downgrade.
When cancelling
- Follow the dashboard steps in Billing settings and keep screenshots of confirmations.
- Save support ticket IDs or email confirmations if you contact Supabase support.
- Verify your account shows the Free Plan and confirm any retained credits in billing history.
Common mistakes
Assuming an automatic refund
Many users expect prorated refunds; Supabase typically converts unused time into account credits rather than refunding the payment method.
Always check the billing terms before cancelling to avoid surprises about credits versus refunds.
Missing data exports
Another common mistake is failing to export data before downgrading to the Free Plan and hitting stricter limits.
Export critical tables and files first, and verify backups are complete before performing the cancellation.
Comparative recap
Quick plan comparison
The table below summarizes core differences between the main Supabase plans using the verified pricing data.
Use it to decide which plan suits your expected storage, bandwidth and compliance needs.
| Plan | Price (SGD) | Period | Best for |
|---|---|---|---|
| Free | SGD 0.00 | Monthly | Proof-of-concept, small projects, testing |
| Pro | SGD ~33.75 | Monthly | Small production apps needing more DB, storage and bandwidth |
| Team | SGD ~808.65 | Monthly | Organizational use requiring SOC2, SSO, extended backups |
After cancelling
Verify account state
Confirm your subscription has switched to the Free Plan and check the billing history for credits or final charges.
Keep evidence of the cancellation step (screenshots, confirmation IDs) in case of future billing disputes.
Helpful links and further reading
- Supabase billing documentation: https://supabase.com/docs/guides/platform/billing-on-supabase
- Summary on cancelling and policy notes: Postclic cancellation guide
- Policy summary and refund notes: Policy summary
Address
Registered Singapore office
970 Toa Payoh North, #07‑04, Singapore 318992 is listed as the registered Singapore address for SUPABASE PTE. LTD.
This address may be useful for formal notices, though billing actions are normally handled through the dashboard and support channels.
Contact and legal correspondence
For billing disputes or formal correspondence, use the official support channels and retain all written confirmation.
If you consider escalating a dispute under Singapore consumer law, gather invoices, communications and cancellation proof first.