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I hereby notify you of my decision to terminate the contract relating to the Temporal service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Temporal: Easy Method
What is Temporal
Overview
Temporal is a workflow orchestration platform (SaaS) that helps developers run resilient, durable, code-first workflows and background jobs at scale.
It is used to manage retries, error-handling, long-running processes and stateful workflows across distributed systems.
Typical use cases
Common applications include pipelines, billing, campaign orchestration, and other server-side automation where reliable execution matters.
Temporal provides SDKs and tooling to model complex business logic as coordinated workflows and activities.
How to cancel Temporal
Cancel via App Store (iOS)
- Open Apple’s iTunes/App Store settings on your iOS device and cancel the subscription at least 24 hours before the billing period ends.
- Do not rely on uninstalling the app or deleting your account - these actions do not cancel App Store subscriptions.
- See Temporal’s iOS subscription terms: iOS Subscription Terms.
Cancel via Temporal website or support
- Cancel by notifying Temporal at billing@temporal.app or by using your account settings on the Temporal site.
- Cancellations made this way take effect at the end of the current billing term (applies to monthly and annual subscriptions).
- Refer to Temporal’s Terms of Service for web/direct cancellations: Temporal Terms of Service.
Admin cancellation (Billing tab)
- Account administrators can cancel subscriptions from the Billing tab in the account settings dashboard.
- Annual plans receive renewal notices 90 and 7 days before term end; monthly plans receive a 7-day renewal notice.
- Cancellation via admin settings is effective at the end of the billing term; consult the Help Center for the process: Help Center - Cancellation Policies.
What happens when you cancel
Access and service period
Cancellation generally takes effect at the end of your current billing term, so you retain access until that date.
Features and access levels remain available through the paid period unless otherwise stated in your agreement.
Billing and account status
No further renewals occur after cancellation; the subscription simply expires at term end unless reactivated.
If you experience continued billing after cancellation, contact Temporal support immediately and keep evidence of cancellation.
Data and retention
Temporal does not publish a universal public deletion schedule in the sources cited here; check your account settings or contact support to confirm data retention or deletion procedures.
Export or back up any data you need before the subscription or account is closed if you require guaranteed access beyond the term end.
Will I get a refund?
App Store (iOS) refund policy
- Payments made through Apple’s App Store are generally non-refundable once charged, except where required by law.
- Refund requests for App Store charges must be handled via Apple, not via Temporal customer support.
- See Temporal’s iOS subscription terms: iOS Subscription Terms.
Web / Direct (Temporal site) refund policy
- Payments made directly to Temporal are generally non-refundable unless expressly stated in the Terms of Service.
- Exceptions include expressly stated cases such as refunds of unused prepaid fees pro-rata if Temporal has an uncured material breach.
- Temporal’s Terms of Service explains refund exceptions: Temporal Terms of Service.
Practical steps if you believe a refund is due
- Collect invoices, payment receipts and cancellation confirmations before contacting support.
- For App Store charges, submit a refund request to Apple. For direct charges, contact billing@temporal.app and reference the Terms of Service.
Temporal plans and pricing
Where to check current pricing
Pricing and plan details may change; always check Temporal’s official website for the latest information.
Visit Temporal’s site for plan descriptions and billing details: Temporal official site.
Don’t rely on third-party summaries
Do not assume prices or billing terms from unofficial sources - confirm on the official pages or your account invoice.
If you need a quote or contract terms for enterprise billing, contact Temporal sales or billing via the official channels linked above.
Your consumer rights in Singapore
Relevant protections
Singapore’s Consumer Protection (Fair Trading) Act and related digital content regulations offer protections against unfair contract terms and undisclosed practices.
These laws can be relevant if a supplier applies unfair renewal or refund terms without clear disclosure.
Cooling-off and refunds
There is no automatic statutory 14-day cooling-off period that overrides a clearly disclosed 'no-refund' digital subscription policy for SaaS in the public sources cited here.
However, you can still make consumer protection claims if terms were unfair, not disclosed, or renewal notices were omitted.
Practical advice for Singapore consumers
Keep records of subscription terms shown at purchase, renewal notices and any communication with Temporal or Apple.
If you believe your rights were breached, raise the issue with Temporal first, then consider Singapore consumer agencies or legal advice if unresolved.
Customer experiences
Positive feedback
Users in public forums often praise Temporal for resilient, durable workflow execution, strong TypeScript support, and reliable production usage over long periods.
Positive reports highlight easier error handling, retries and orchestration capabilities in real-world pipelines and services.
Negative feedback
Some users have reported issues with support, billing and deployment reliability in community discussions.
There are accounts of users being billed after account deletion and difficulty finding a clear unsubscribe path; keep evidence of cancellation if you encounter this.
How to interpret reviews
Community reviews can vary widely by user setup, scale and whether you self-host or use Temporal Cloud; use reviews as one input among documentation and official terms.
If you rely on Temporal for production, test cancellations and billing flows in advance where possible to avoid surprises.
Documentation checklist
Essential items to gather
- Account email and username used with Temporal.
- Subscription ID, plan name and billing period (monthly or annual).
- Payment method details and latest invoice or receipt.
Support and proof
- Screenshots of subscription pages, renewal notices and any cancellation confirmations.
- Copies of emails to/from billing@temporal.app or App Store refund tickets.
- Time-stamped logs showing when you requested cancellation.
Common mistakes
Assuming uninstall cancels subscription
Uninstalling the iOS app or deleting the local app data does not cancel App Store subscriptions.
Always cancel subscriptions via App Store settings or the account’s billing settings to stop renewals.
Missing notice periods or confirmation
Failing to cancel at least 24 hours before an App Store renewal or missing admin cancellation before the term end leads to another billing cycle.
Always obtain and save a cancellation confirmation or email timestamp for proof.
Contacting the wrong support channel
For App Store charges, contacting Temporal support alone may not resolve a refund - you may need to request a refund via Apple.
For direct payments, send billing questions to billing@temporal.app and include invoice details to expedite handling.
Comparative recap
Quick comparison overview
The table below summarizes cancellation, refund and timing differences between common payment paths.
| Channel | How to cancel | Refund | Cancellation timing | Period |
|---|---|---|---|---|
| App Store (iOS) | Cancel in Apple iTunes/App Store settings; uninstalling does not cancel. | Generally no refunds once charged; refunds via Apple when law requires. | Cancel ≥24 hours before billing period end to avoid renewal. | monthly / annual |
| Web / Direct (Temporal site) | Cancel via account settings or email billing@temporal.app. | Non-refundable except where Terms of Service state exceptions (e.g., pro-rata refund for uncured breach). | Cancellation takes effect at end of current billing term. | monthly / annual |
| Admin (Billing tab) | Admin cancels subscription in the Billing tab of dashboard. | Same as web/direct - generally non-refundable unless expressly stated. | Annual: renewal notices 90 & 7 days; Monthly: 7-day notice. Effective end-of-term. | monthly / annual |
After cancelling
Immediate steps
Save the cancellation confirmation, invoices and any email correspondence for your records.
Export or back up any data you need before the subscription end date to ensure continued access to critical information.
Where to get help and next steps
- Temporal Terms: https://temporal.app/terms
- iOS subscription terms: https://www.tempolor.com/terms/ios/subscription-terms
- Help Center (cancellation policies): https://help.tempo.io/roadmaps/latest/cancellation-policies-processes
- Community reports and discussion: Community - billing discussion
Escalation
If billing continues after confirmed cancellation, escalate with Temporal support and preserve all evidence.
For unresolved consumer disputes in Singapore, consider filing a complaint with appropriate consumer protection bodies or seeking legal advice.
Address
Official corporate address
Temporal Technologies Inc. care of The Corporation Trust Company, Corporation Trust Center, 1209 Orange Street, Wilmington, Delaware 19801, United States.
Contact notes
For billing queries use billing@temporal.app. For App Store refund issues, submit requests through Apple’s refund process.
Keep postal or email records when escalating billing or account disputes for evidence.