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Cancel TOONME
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Toonme service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Toonme: Easy Method
What is Toonme
Short description
ToonMe is an AI-powered app and web service that transforms photos into cartoon, vector or stylised art using automated filters and templates.
It offers multiple in‑app purchase tiers and subscription options to unlock premium styles and remove limits or ads.
Where it runs
ToonMe is available as an iOS app (App Store), an Android app (Google Play) and via direct account access on the ToonMe website.
Billing and subscription controls depend on how the purchase was made (Apple, Google or direct web).
How to cancel Toonme
Cancel on App Store (iOS)
- Open Settings → tap your name → Subscriptions → find ToonMe → Cancel Subscription.
- Or open App Store → your profile → Subscriptions → select ToonMe → Cancel.
- Note: Deleting the app does not cancel the subscription.
Cancel on Google Play (Android)
- Open Google Play Store → profile icon → Payments & subscriptions → Subscriptions → select ToonMe → Cancel subscription.
- Note: Deleting the app does not cancel the subscription.
Cancel via Web / ToonMe account
- Log into your ToonMe account on the website or app → Account or Subscription settings → Manage Subscription → Cancel.
- If no cancel control is visible, email support@toonme.com requesting cancellation and include your account email and receipt.
Timing and trial notes
- Automatic renewals: cancel at least 24 hours before the end of the current billing period or trial to avoid being charged.
- Keep confirmation that cancellation was accepted (screenshot or email) to avoid future billing disputes.
What happens when you cancel
Access after cancellation
After cancellation you typically keep access to premium features until the end of the paid billing period.
Access ends when the current term expires; you will not be charged again if cancellation was processed correctly.
Automatic renewal and billing
Subscriptions purchased through Apple or Google are renewed by the platform; you must cancel through that platform to stop future charges.
Deleting the app does not stop billing; cancel via the platform or your ToonMe account instead.
Account data and content
Cancelling a subscription usually does not delete your account or uploaded images unless you request deletion separately.
Contact support@toonme.com if you wish to request account or data deletion after cancelling.
Will I get a refund?
Refunds for App Store (iOS) purchases
Refunds for Apple purchases are handled by Apple under Apple’s policies; ToonMe indicates no refund for unused portion of term in its public notes.
If you want a refund for an iOS purchase, request it through Apple Support or App Store refund flow.
Refunds for Google Play (Android) purchases
Refunds for Google Play purchases are governed by Google Play policies; ToonMe does not publish a separate Android refund policy.
Request a refund via the Google Play refund process within the timeframes Google allows.
Refunds for web / direct purchases
- No explicit public refund policy is published by ToonMe for direct web purchases.
- Users may contact support@toonme.com to request a refund, but refunds are not guaranteed and are at developer discretion.
- EU/UK digital withdrawal rights may apply to eligible consumers, but these rights do not automatically apply in Singapore.
Toonme plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Special offer (In-App Purchase) | S$7.48 | Unknown | Unspecified 'special' discount offer |
| Weekly special offer | S$9.98 | Weekly | Discounted weekly subscription |
| Special offer (another variant) | S$36.98 | Unknown | Another 'special offer' |
| SUPERSAVER - do not miss! | S$51.98 | Unknown | Supersaver bundle |
| Special offer (lower tier) | S$4.98 | Unknown | Lower-tier 'special offer' |
| Annual special offer | S$39.98 | annual | Discounted annual subscription |
| Regular Price Plan | S$7.48 | Likely monthly | Standard price |
Pricing notes
Prices were taken from the App Store listing for Singapore and show multiple in‑app tiers and special offers.
Precise feature breakdowns and exact billing cycles for some "special" offers are not publicly specified; check the purchase screen before confirming.
Your consumer rights in Singapore
General rights
Singapore consumers do not automatically have a 14‑day cooling‑off right for digital app subscriptions purchased online.
Digital content refund rights in Singapore are governed by platform policies and the developer’s published terms, not a universal 14‑day right.
Platform recourse
- For App Store purchases, use Apple Support / App Store refund request mechanisms.
- For Google Play purchases, use Google Play refund request options.
- For direct purchases, contact support@toonme.com; refunds are at developer discretion unless local law requires otherwise.
If charges are disputed
- Keep receipts and screenshots; contact your bank to dispute unauthorised charges if necessary.
- Escalate unresolved issues to the Consumers Association of Singapore (CASE) for advice or complaints.
Customer experiences
Positive feedback highlights
Many users praise ToonMe for fast, high‑quality AI filters and easy one‑click cartoon transformations.
Aggregated reviews report good overall app ratings and positive legitimacy/safety scores on review aggregators.
Negative feedback highlights
Frequent complaints include continuing charges after uninstalling the app and difficulty cancelling short trials.
Some users report poor or distorted outputs for certain photos and occasional intrusive UI or repetitive filters.
Takeaway
Overall user sentiment is mixed: strong creative results for many users, but recurring billing and cancellation problems are common themes.
Always confirm cancellation through the platform and retain proof to avoid billing surprises.
Documentation checklist
What to save
- Order receipt or App Store / Google Play purchase confirmation.
- Screenshots of subscription page, billing date, and cancellation confirmation.
- Copies of any emails with support@toonme.com and support replies.
When disputing charges
- Record dates and times of attempted cancellations and screenshots showing subscription status.
- Have your payment method details ready when contacting Apple, Google, your bank or CASE.
Common mistakes
Thinking uninstall = cancel
Many users uninstall the app expecting billing to stop; this does not cancel subscriptions on App Store or Google Play.
Always cancel via the platform subscription settings or account management page before uninstalling.
Missing cancellation windows
Some users miss the required cancellation cutoff for trials or renewals and are charged for the next term.
Set reminders and cancel at least 24 hours before the trial or billing period ends to avoid unwanted charges.
Not keeping proof
Failing to keep receipts, screenshots or support replies makes disputes harder to resolve with Apple, Google or your bank.
Always capture and store confirmation of cancellation and any correspondence with support.
Comparative recap
Quick platform comparison
| Platform | How to cancel | Refunds | Notes |
|---|---|---|---|
| App Store (iOS) | Cancel via Settings → Subscriptions or App Store → Profile → Subscriptions | Handled by Apple; ToonMe indicates no refund for unused term | Deleting app does not cancel subscription |
| Google Play (Android) | Cancel via Play Store → Profile → Payments & subscriptions → Subscriptions | Governed by Google Play refund policies | Deleting app does not cancel subscription |
| Web / Direct purchase | Manage via ToonMe account settings or email support@toonme.com | No explicit public policy; refunds at developer discretion | Contact support if cancel control is not visible |
Summary
Cancel through the same channel you used to subscribe. For platform purchases use Apple/Google; for direct purchases use your ToonMe account or support.
Keep proof and act before the 24‑hour renewal window to avoid charges.
After cancelling
What to check
- Confirm you received a cancellation email or in‑app confirmation.
- Verify subscription status in App Store, Google Play, or your ToonMe account.
Helpful links
Address
Registered address
Palm Grove House, P.O. Box 438, Road Town, VG1110, British Virgin Islands.
Support contact
For account or cancellation help contact: support@toonme.com and include your account email and purchase receipt.