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Cancel TRANSKRIPTOR
in 30 seconds only!
Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Transkriptor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Transkriptor: Easy Method
What is Transkriptor
Service overview
Transkriptor is a subscription-based speech-to-text service that automatically transcribes audio and video into editable text using machine transcription technology.
Users upload files to a web dashboard or use mobile apps; transcripts can be edited, exported, and organized in the account.
Who uses it
Typical users include students, professionals, podcasters, and teams needing meeting or lecture transcripts quickly and at scale.
The service offers multi-language support and has both direct web subscriptions and in-app subscriptions on the App Store.
How to cancel Transkriptor
Cancel via the web (transkriptor.com)
- Log in to your account on transkriptor.com.
- Go to Settings → Billing → Change Plan → select “Free - 90 Minutes”, then confirm.
- This stops automatic renewal while keeping access until the billing period ends.
Cancel via app stores or by mail
- App Store (iOS): Cancel the subscription through your Apple ID / App Store account settings; Transkriptor cannot cancel App Store subscriptions for you.
- Google Play (Android): Cancel via Google Play → Subscriptions; Google handles billing and cancellations for Play purchases.
- Formal/legal notice: Send a registered mail as a formal cancellation notice to the company address if you need a postal record.
What happens when you cancel
Access and renewal
When you cancel a paid plan on the web, automatic renewal is stopped but paid features remain available until the current billing period expires.
For App Store or Google Play cancellations, access usually continues until the end of the paid period, per the store rules.
Data and transcripts
Your transcripts usually remain available in the account until your access ends; exported files are not removed automatically.
Export any important transcripts before the end of your billing period or before deleting your account to avoid data loss.
Will I get a refund?
Web orders - cooling-off and timing
For web purchases, Transkriptor allows cancellation within 14 days of the order if the service has not yet started; this typically yields a full refund.
Refunds for eligible cancellations are processed in roughly 7 working days after confirmation by email.
After service started and store purchases
If the transcription service has already commenced, refunds may be partial and are limited to the extent of incurred costs by Transkriptor.
Purchases made via the App Store or Google Play are subject to Apple’s and Google’s refund policies; Transkriptor cannot directly refund store-billed subscriptions.
Transkriptor plans and pricing
Pricing overview
The following prices are taken from the Singapore App Store in-app purchases listing and reflect SGD amounts shown in the store.
Check the App Store or Transkriptor pricing page for the most current local amounts.
| Plan | Price | Period | Features |
|---|---|---|---|
| 300 Minutes (Monthly) | S$17.98 | monthly | 300 minutes of transcription per month (iOS in-app purchase) |
| 2400 Minutes (Monthly) | S$14.98 | monthly | 2400 minutes of transcription per month (iOS in-app purchase) |
| 2400 Minutes / Month (Yearly billed) | S$179.98 | annual | 2400 minutes per month, annual billing (iOS in-app purchase) |
| 300 Minutes / Month (Yearly billed) | S$99.98 | annual | 300 minutes per month, annual billing (iOS in-app purchase) |
| 3000 Minutes (Monthly) | S$35.98 | monthly | 3000 minutes of transcription per month (iOS in-app purchase) |
| 2400 Minutes (Monthly, alternate price) | S$29.98 | monthly | 2400 minutes of transcription per month (iOS in-app purchase alternate listing) |
Your consumer rights in Singapore
Cooling-off and cancellations
As a practical matter, Transkriptor offers a 14-day cooling-off option for web orders if the service has not commenced; this allows a full refund in such cases.
Please confirm the start of service with Transkriptor support before relying on the cooling-off right for digital services.
Store purchases and formal notices
Subscriptions bought through App Store or Google Play are governed by Apple’s and Google’s refund and cancellation rules respectively.
If you need to make a formal/legal cancellation, sending a registered mail provides proof of notice, but refunds remain subject to the terms and incurred costs.
Customer experiences
Positive feedback
Many users praise fast and accurate transcription, multi-language support, and an intuitive dashboard that saves time for meetings and lectures.
Reviewers often note responsive customer support and helpful agents for billing questions.
Negative feedback
Some users report problems with specific language accuracy and complain about limited minutes or pricing being expensive in non-USD currencies.
There are also isolated complaints about difficulty cancelling or about charges processed despite cancellation attempts.
Documentation checklist
What to prepare before contacting support
- Account email and username used for Transkriptor.
- Order ID, receipt, or transaction reference from your payment confirmation.
- Purchase date and the billing period that you want to cancel.
Additional items for refunds or legal notice
- Proof of cancellation attempts (screenshots or emails) if you faced issues cancelling through the store.
- Proof of posting (registered mail receipt) when sending a formal cancellation by post.
- Export any important transcripts before access ends.
Common mistakes
Assuming Transkriptor can cancel store subscriptions
Many users expect Transkriptor to cancel App Store or Google Play subscriptions. In reality, those subscriptions must be cancelled through the respective store accounts.
Failing to cancel in the store can lead to unexpected renewals and charges.
Missing export and proof
Another common mistake is not exporting transcripts before access ends or not keeping proof of cancellation attempts when disputing charges.
If you send registered mail, keep the receipt; if you email support, keep copies of replies and timestamps.
Comparative recap
Quick comparison
The table below summarises cancellation paths, who handles refunds, and what access remains after cancellation for each channel.
Use this to choose the correct cancellation route for your situation.
| Channel | How to cancel | Refund handled by | Access after cancel | Period |
|---|---|---|---|---|
| Web (transkriptor.com) | Settings → Billing → Change Plan → select “Free - 90 Minutes” and confirm | Transkriptor (web payments) | Paid features available until end of current billing period | monthly / annual (depends on plan) |
| App Store (iOS) | Cancel via Apple ID / App Store account settings | Apple / App Store | Access typically continues until end of paid period per Apple rules | monthly / annual (App Store terms) |
| Google Play (Android) | Cancel via Google Play → Subscriptions | Google Play | Access typically continues until end of paid period per Google rules | monthly / annual (Google Play terms) |
| Registered mail (formal/legal) | Send registered mail to company address as formal cancellation notice | Transkriptor (refunds per terms and incurred costs) | Subject to terms; proof of posting advisable | Not applicable |
After cancelling
Immediate actions
Export and back up important transcripts and files before your account access expires.
Save receipts, confirmation emails, and any proof of cancellation for future reference.
Useful links and contacting support
Check the official pricing and plan page for details: Transkriptor pricing.
If you have an iOS subscription, review the App Store listing for purchase details: Transkriptor on the App Store (SG).
Address
Primary mailing address
Use this address if you send a registered mail notice or require formal correspondence by post:
651 N Broad St Suite 206, Middletown, Delaware, 19709, United States
Tips for sending registered mail
Include your account email, full name, and a clear statement that you wish to cancel the subscription and stop future renewals.
Keep the registered-post receipt and note dates for any refund or dispute follow-up.