Postclic unlimited subscription: promo at SGD 1,36 for 48h with a mandatory first month at SGD 73,99, then SGD 73,99 per month without commitment

Transkriptor

Cancel TRANSKRIPTOR

in 30 seconds only!

To cancel Transkriptor,
please provide the information:
When do you want to cancel?
Singapore

Cancellation service #1 in Singapore

Customer avatars
Google4.9

Average rating from reviews

Termination letter drafted by a specialized lawyer
Sender
How to Cancel Transkriptor Subscription | Postclic
Transkriptor
651 N Broad St Suite 206
19709 Middletown United States
support@transkriptor.com
Cancellation of Transkriptor contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Transkriptor service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Transkriptor
651 N Broad St Suite 206
19709 Middletown , United States
support@transkriptor.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Transkriptor. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Transkriptor: Easy Method

What is Transkriptor

Service overview

Transkriptor is a subscription-based speech-to-text service that automatically transcribes audio and video into editable text using machine transcription technology.

Users upload files to a web dashboard or use mobile apps; transcripts can be edited, exported, and organized in the account.

Who uses it

Typical users include students, professionals, podcasters, and teams needing meeting or lecture transcripts quickly and at scale.

The service offers multi-language support and has both direct web subscriptions and in-app subscriptions on the App Store.

How to cancel Transkriptor

Cancel via the web (transkriptor.com)

  • Log in to your account on transkriptor.com.
  • Go to Settings → Billing → Change Plan → select “Free - 90 Minutes”, then confirm.
  • This stops automatic renewal while keeping access until the billing period ends.

Cancel via app stores or by mail

  • App Store (iOS): Cancel the subscription through your Apple ID / App Store account settings; Transkriptor cannot cancel App Store subscriptions for you.
  • Google Play (Android): Cancel via Google Play → Subscriptions; Google handles billing and cancellations for Play purchases.
  • Formal/legal notice: Send a registered mail as a formal cancellation notice to the company address if you need a postal record.

What happens when you cancel

Access and renewal

When you cancel a paid plan on the web, automatic renewal is stopped but paid features remain available until the current billing period expires.

For App Store or Google Play cancellations, access usually continues until the end of the paid period, per the store rules.

Data and transcripts

Your transcripts usually remain available in the account until your access ends; exported files are not removed automatically.

Export any important transcripts before the end of your billing period or before deleting your account to avoid data loss.

Will I get a refund?

Web orders - cooling-off and timing

For web purchases, Transkriptor allows cancellation within 14 days of the order if the service has not yet started; this typically yields a full refund.

Refunds for eligible cancellations are processed in roughly 7 working days after confirmation by email.

After service started and store purchases

If the transcription service has already commenced, refunds may be partial and are limited to the extent of incurred costs by Transkriptor.

Purchases made via the App Store or Google Play are subject to Apple’s and Google’s refund policies; Transkriptor cannot directly refund store-billed subscriptions.

Transkriptor plans and pricing

Pricing overview

The following prices are taken from the Singapore App Store in-app purchases listing and reflect SGD amounts shown in the store.

Check the App Store or Transkriptor pricing page for the most current local amounts.

Plan Price Period Features
300 Minutes (Monthly) S$17.98 monthly 300 minutes of transcription per month (iOS in-app purchase)
2400 Minutes (Monthly) S$14.98 monthly 2400 minutes of transcription per month (iOS in-app purchase)
2400 Minutes / Month (Yearly billed) S$179.98 annual 2400 minutes per month, annual billing (iOS in-app purchase)
300 Minutes / Month (Yearly billed) S$99.98 annual 300 minutes per month, annual billing (iOS in-app purchase)
3000 Minutes (Monthly) S$35.98 monthly 3000 minutes of transcription per month (iOS in-app purchase)
2400 Minutes (Monthly, alternate price) S$29.98 monthly 2400 minutes of transcription per month (iOS in-app purchase alternate listing)

Your consumer rights in Singapore

Cooling-off and cancellations

As a practical matter, Transkriptor offers a 14-day cooling-off option for web orders if the service has not commenced; this allows a full refund in such cases.

Please confirm the start of service with Transkriptor support before relying on the cooling-off right for digital services.

Store purchases and formal notices

Subscriptions bought through App Store or Google Play are governed by Apple’s and Google’s refund and cancellation rules respectively.

If you need to make a formal/legal cancellation, sending a registered mail provides proof of notice, but refunds remain subject to the terms and incurred costs.

Customer experiences

Positive feedback

Many users praise fast and accurate transcription, multi-language support, and an intuitive dashboard that saves time for meetings and lectures.

Reviewers often note responsive customer support and helpful agents for billing questions.

Negative feedback

Some users report problems with specific language accuracy and complain about limited minutes or pricing being expensive in non-USD currencies.

There are also isolated complaints about difficulty cancelling or about charges processed despite cancellation attempts.

Documentation checklist

What to prepare before contacting support

  • Account email and username used for Transkriptor.
  • Order ID, receipt, or transaction reference from your payment confirmation.
  • Purchase date and the billing period that you want to cancel.

Additional items for refunds or legal notice

  • Proof of cancellation attempts (screenshots or emails) if you faced issues cancelling through the store.
  • Proof of posting (registered mail receipt) when sending a formal cancellation by post.
  • Export any important transcripts before access ends.

Common mistakes

Assuming Transkriptor can cancel store subscriptions

Many users expect Transkriptor to cancel App Store or Google Play subscriptions. In reality, those subscriptions must be cancelled through the respective store accounts.

Failing to cancel in the store can lead to unexpected renewals and charges.

Missing export and proof

Another common mistake is not exporting transcripts before access ends or not keeping proof of cancellation attempts when disputing charges.

If you send registered mail, keep the receipt; if you email support, keep copies of replies and timestamps.

Comparative recap

Quick comparison

The table below summarises cancellation paths, who handles refunds, and what access remains after cancellation for each channel.

Use this to choose the correct cancellation route for your situation.

Channel How to cancel Refund handled by Access after cancel Period
Web (transkriptor.com) Settings → Billing → Change Plan → select “Free - 90 Minutes” and confirm Transkriptor (web payments) Paid features available until end of current billing period monthly / annual (depends on plan)
App Store (iOS) Cancel via Apple ID / App Store account settings Apple / App Store Access typically continues until end of paid period per Apple rules monthly / annual (App Store terms)
Google Play (Android) Cancel via Google Play → Subscriptions Google Play Access typically continues until end of paid period per Google rules monthly / annual (Google Play terms)
Registered mail (formal/legal) Send registered mail to company address as formal cancellation notice Transkriptor (refunds per terms and incurred costs) Subject to terms; proof of posting advisable Not applicable

After cancelling

Immediate actions

Export and back up important transcripts and files before your account access expires.

Save receipts, confirmation emails, and any proof of cancellation for future reference.

Useful links and contacting support

Check the official pricing and plan page for details: Transkriptor pricing.

If you have an iOS subscription, review the App Store listing for purchase details: Transkriptor on the App Store (SG).

Address

Primary mailing address

Use this address if you send a registered mail notice or require formal correspondence by post:

651 N Broad St Suite 206, Middletown, Delaware, 19709, United States

Tips for sending registered mail

Include your account email, full name, and a clear statement that you wish to cancel the subscription and stop future renewals.

Keep the registered-post receipt and note dates for any refund or dispute follow-up.

FAQ

To cancel your Transkriptor subscription via the website, log in to your account at transkriptor.com, navigate to Settings → Billing → Change Plan, select 'Free - 90 Minutes', and confirm. This will stop automatic renewal while allowing access until the end of the current billing period.

If you cancel your subscription through the App Store, your access typically continues until the end of the paid period per Apple’s rules. Make sure to check your App Store account settings for confirmation.

Yes, if you cancel your Transkriptor subscription within 14 days of your order and the service has not started, you are typically eligible for a full refund. Refunds are processed in about 7 working days after confirmation.

After you cancel your subscription, your transcripts will remain available in your account until your access ends. It's advisable to export any important transcripts before the billing period expires to avoid data loss.

To formally cancel your subscription, you can send a registered mail to the company address as a formal cancellation notice. Ensure you keep proof of posting for your records.