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Cancel TRIMBLE
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Trimble service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Trimble: Easy Method
What is Trimble
Overview
Trimble provides software and hardware solutions for industries such as construction, engineering, surveying and transportation. Their product portfolio includes design tools like SketchUp, collaboration services like Trimble Connect, and specialized solutions such as Tekla Structures.
How Trimble is sold
Trimble offerings are sold directly via Trimble websites, through authorised resellers and by app stores (Apple App Store / Google Play). Purchase channels determine how cancellations and refunds are handled.
How to cancel Trimble
Cancel via Web (Trimble site / direct purchase)
- Sign in to the Admin Console for your Trimble account.
- Locate the subscription management or billing section.
- Disable auto‑renewal to stop future charges; access remains until the current term ends.
- Use the Admin Console support flow to request a return if within 14 days of purchase.
Cancel via other channels
- Sales representative / reseller: Contact your original Trimble sales representative; self‑service cancellation may not be available when purchased via reseller.
- App Store purchases (Apple, Google): Cancel using the Apple App Store or Google Play subscription management tools; Trimble cannot directly cancel app‑store subscriptions.
- If unsure which channel was used, check the original receipt, order confirmation or card statement to identify the seller before proceeding.
What happens when you cancel
Access and service
When you disable auto‑renewal on a direct Trimble subscription, the subscription remains active until the current paid term expires. You retain access for the remainder of that term.
Data and account effects
Your projects and stored data are typically retained while your account is active; after access ends, Trimble’s data retention policies apply. Export any critical files before access lapses.
Will I get a refund?
Direct web purchases
Refunds are generally not issued once a subscription has started or renewed. Return requests for online purchases may be allowed within a 14‑day return window via the Admin Console support flow.
App Store, reseller and product exceptions
App Store and reseller refunds follow the app store’s or reseller’s policies. Per Trimble terms, SketchUp refunds must be requested within 14 days of the original transaction or renewal; monthly renewals are typically non‑refundable.
Trimble plans and pricing
Notes on pricing below
The table shows representative Singapore pricing and package names from local vendors and verified listings. Contact local Trimble distributors for other plans or enterprise quotes.
Pricing table
| Plan | Price | 期間 | Features |
|---|---|---|---|
| SketchUp Pro Annual Subscription (via Win‑Pro Consultancy) | S$504.00 | 年間 | SketchUp Pro desktop, web, iPad apps; Trimble Connect; 2D LayOut; VR/AR viewer; cloud storage; extensions |
| SketchUp Pro Bundle (Subscription) (via ACAD Pte Ltd) | S$530.00 (GST excluded) | 年間 | Desktop, iPad, web-based 3D modeling; 2D documentation; plugins; cloud storage; XR/AR viewers |
| Tekla Structures Solution Package (IFC‑SG workflow) | S$5,712.00 | One-time | Tekla Structures licensing with IFC‑SG workflow; PSG‑eligible package |
| Tekla Structures Solution Package (3D Modelling + Training) | S$7,294.00 | One-time | Tekla Structures modelling plus training; PSG‑eligible package |
| Tekla Structures Solution Package (Drawing Production + Training) | S$11,608.00 | One-time | Tekla Structures for drawing production plus training; PSG‑eligible package |
| Tekla Powerfab (for steel fabricators) | S$11,696.00 | One-time | Tekla Powerfab solution package; PSG‑eligible |
| Trimble Connect Pro (via Bimeco breakdown) | USD $149/year (approx. S$202/year) | 年間 | Collaborative BIM: unlimited projects, clash detection, comments, 2D/3D view |
Your consumer rights in Singapore
Return windows and seller obligations
Trimble’s stated policy allows return requests within 14 days for direct online purchases. Beyond that, refunds are generally not offered for started subscriptions.
Practical steps to protect your rights
- Keep receipts, order confirmations and screenshots of subscription pages.
- Raise disputes promptly if charged after cancelling auto‑renewal and keep all correspondence.
- For purchases via app stores or resellers, follow the relevant platform or reseller dispute process.
Customer experiences
Positive feedback
Some users report fast, friendly support from Trimble staff and appreciate automated renewal notices that include links to manage subscriptions.
Negative feedback
Complaints include unexpected auto‑renewals, difficulty cancelling free trials, billing disputes, and challenges contacting support - especially for reseller or app‑store purchases.
Documentation checklist
What to collect before cancelling
- Order number and purchase receipt or invoice.
- Account email and subscription ID shown in the Admin Console.
- Screenshots of subscription settings and auto‑renewal status.
- Names and emails of any sales representative or reseller you dealt with.
What to keep when requesting refunds or disputes
- All correspondence with Trimble, reseller or app‑store support.
- Bank or card statements showing the charge in question.
- Support case IDs and timestamps of calls or chats.
Common mistakes
Not checking the purchase channel
Users often contact Trimble directly when the subscription was purchased through Apple, Google or a reseller. App store purchases must be managed through those stores.
Missing the 14‑day window or auto‑renewal settings
Many disputes arise from not disabling auto‑renewal or missing the 14‑day return window for direct online purchases. Always check renewal dates and cancel ahead of renewal.
Comparative recap
Quick channel comparison
| Channel | Cancellation method | Refund likelihood | 期間 |
|---|---|---|---|
| Web (Trimble direct) | Admin Console: disable auto‑renewal; support flow for returns | Possible within 14 days; generally no refund after start/renewal | 年間 |
| Sales representative / reseller | Contact original sales rep; no self‑service | Depends on reseller terms; some offer 14‑day returns if unused | Varies |
| App Store (Apple / Google) | Cancel via App Store / Google Play subscription management | Subject to app‑store refund policies | Varies |
Key takeaway
Your cancellation route and refund chances depend on where you bought the subscription. Identify the seller, act within 14 days for direct purchases, and keep records.
After cancelling
Next steps
- Export any necessary project files before your access ends.
- Monitor billing statements to confirm no further charges are taken.
- If charged in error, open a support ticket via the Admin Console or contact your reseller.
Helpful links
For local product listings and vendor pricing, you may review verified local pages:
Address
Trimble Singapore (registered contact)
1 Marina Boulevard, #28-00, One Marina Boulevard, Singapore 018989
How to use this address
Use the address for formal correspondence or as a reference when contacting local resellers or corporate offices. Confirm local contact points with your reseller or Trimble support where possible.