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Cancel UNDETECTABLE
in 30 seconds only!
Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Undetectable service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Undetectable: Easy Method
What is Undetectable
Service overview
Undetectable is a subscription-based SaaS product that helps users generate AI-written content designed to read as human and reduce detection by AI-detectors.
The service offers generation and detection tools across web and mobile (iOS) channels and uses a credit/words system for usage.
Where to find official terms
The company publishes its Terms of Service which govern subscriptions, cancellation, and refunds.
See the official Terms for full legal details: Undetectable Terms.
How to cancel Undetectable
Canceling a web subscription (general / Singapore)
- Email cancel@undetectable.ai from the email address associated with your account to request cancellation.
- Provide your account email, subscription details, and date of last charge to speed processing.
- Per the Terms, email must come from the account email; cancellation stops future charges but does not guarantee refunds. See Terms.
Canceling an iOS (App Store) subscription - Singapore
- Open your iPhone/iPad Settings > tap your name > Subscriptions, or manage via the App Store account settings.
- Cancel at least 24 hours before the renewal date to avoid the next billing period; subscriptions auto-renew unless cancelled.
- App Store purchases and cancellations are handled through Apple; see the app listing: Undetectable on the Singapore App Store.
Google Play / other platforms
- No specific cancellation policy for Google Play was found in the available sources.
- If you subscribed via Google Play, check Google Play > Subscriptions or contact support and retain proof of attempts to cancel.
What happens when you cancel
Access and credits
According to the Terms, cancellation stops future billing immediately but you may lose remaining words/credits upon cancellation.
Make sure to use any needed credits before cancelling if you want to avoid immediate loss.
Renewal and billing
Web subscriptions stop future charges after cancellation but do not prorate prior periods unless required by law.
App Store subscriptions continue until the end of the paid period and do not auto-refund; manage renewals in your Apple account.
Will I get a refund?
Undetectable's stated refund stance
Undetectable's Terms state refunds are not provided unless required by law.
Credit refunds on the web are subject to specific conditions described in the Terms.
Exceptions and conditions
- The Terms allow a credits refund only if a submission is proven to flag as less than 75% human on a reputable AI detector, with requests made within 30 days of the incident.
- Other refund practices (e.g., for technical issues) may appear in third-party pages, but the company’s Terms are the primary source for legal claims. See Terms.
Undetectable plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Ai Detector Unlimited | S$9.98 | One-time | Unlimited AI detection functionality |
| BypassGPT Unlimited | S$9.98 | One-time | Unlimited BypassGPT functionality |
| Unlimited | S$29.98 | One-time | Unlimited functionality (ambiguous label) |
| Ai Detector Unlimited | S$29.98 | One-time | Unlimited AI detection functionality |
| BypassGPT Unlimited | S$29.98 | One-time | Unlimited BypassGPT functionality |
| Ai Detector Unlimited | S$129.98 | One-time | Premium unlimited AI detection features |
| BypassGPT Unlimited | S$129.98 | One-time | Premium unlimited BypassGPT features |
Notes on pricing
These prices are taken from the Singapore App Store listing and are listed as in-app one-time purchase options.
Official feature breakdowns are not provided on the store listing; plan names were used to infer functionality.
Your consumer rights in Singapore
Relevant protections
Singapore consumer law requires clear disclosure for digital subscriptions, including pricing, auto-renewal and cancellation methods.
Consumers have rights to remedies for defective or not-provided services under Singapore law and may be entitled to refunds where services are not delivered as advertised.
How to escalate locally
- If you believe Undetectable failed to meet statutory obligations, you may contact CASE (Consumers Association of Singapore) or other local consumer protection bodies.
- Keep records of charges, correspondence, screenshots, and dates to support disputes or complaints to CASE or your payment provider.
Customer experiences
Positive feedback
Some users report the product works as expected when it functions correctly and positive reviews exist on review pages.
Examples of positive comments appear in scattered user reviews on listing/review sites.
Negative feedback and recurring issues
- Frequent complaints about deceptive free-trial billing where charges were applied immediately or without clear notice (per BBB reviews).
- Numerous reports of auto-renewal problems and difficulty obtaining refunds after cancellation.
- Complaints about slow or unhelpful customer support and inconsistent product output quality.
See user reviews for details: BBB reviews, Sitejabber, and third-party summaries.
Documentation checklist
What to prepare before contacting support
- Account email used to register with Undetectable.
- Date(s) and amount(s) charged and the payment method used.
- Screenshots of subscriptions, trial offers, and billing statements.
- Any cancellation attempts and confirmation messages/emails.
What to include in your cancellation/refund request
- Clear request to cancel and stop future charges; state account email and subscription ID if available.
- Attach proof of billing and any evidence supporting a refund claim (e.g., detector results if pursuing the 75% rule in Terms).
- Keep copies of all correspondence and timestamps of sent emails (email should be from your account address per Terms).
Common mistakes
Incorrect cancellation channel
Example: Asking Apple to cancel a web subscription. If you subscribed on the web, you must email the company; App Store cancels apply only to purchases made through Apple.
Always check where the initial transaction occurred and follow that platform's cancellation flow.
Missing proof or wrong email address
Example: Sending a cancellation request from a different email than the account email. The Terms require the cancellation email to come from the account email to verify identity.
Also, failing to include transaction dates/receipts will slow resolution - collect documentation first.
Comparative recap
At-a-glance differences
| Platform | Cancellation method | Refunds | Period |
|---|---|---|---|
| Web (General) | Email cancel@undetectable.ai from account email | Refunds not provided unless required by law; credits refunds conditional per Terms | Ongoing subscription (per Terms) |
| App Store (iOS, Singapore) | Manage and cancel via iTunes/App Store account settings | No App Store refunds through vendor; Apple handles App Store refunds per Apple policies | Weekly or Monthly |
| Google Play | Not specified in available sources - check Google Play Subscriptions | Not specified in available sources - follow Google Play refund processes | Varies / Not specified |
Key takeaways
- Web cancellations require email from your account email; App Store cancellations require managing via Apple.
- Refunds are limited under the Terms; check local consumer rights in Singapore if you think service was defective or misrepresented.
After cancelling
Next steps to confirm cancellation
- Save the cancellation confirmation email or receipt and note the date you requested cancellation.
- Monitor your card/bank statement for any unexpected future charges and retain proof to dispute if needed.
Helpful links
- Undetectable Terms: https://undetectable.ai/terms
- Undetectable on the Singapore App Store: https://apps.apple.com/sg/app/undetectable-ai-app/id1669495328
- Customer reviews and reports: BBB reviews, Sitejabber
Address
Company mailing address (public)
1309 Coffeen Avenue, Sheridan, WY, US, 82801
Use this address for any formal written correspondence if required, and retain proof of mailing.
Support contact reminder
Email for web cancellations and support requests: cancel@undetectable.ai (email should come from the email associated with your account per the Terms).
Refer to the official Terms for full legal and contact details: Undetectable Terms.