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I hereby notify you of my decision to terminate the contract relating to the Venngage service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Venngage: Easy Method
What is Venngage
Overview
Venngage is a subscription-based SaaS platform for creating infographics, reports, and presentations using a drag-and-drop editor.
It offers free and paid tiers with templates, icons, image uploads and export options aimed at individual and business users.
Primary uses
Users commonly use Venngage for marketing visuals, internal reports, data visualisations and slide-ready designs.
Plans vary by export formats, team features and support level to suit freelancers through enterprise teams.
How to cancel Venngage
Cancel via web (recommended if you subscribed on Venngage)
- Log in to your Venngage account.
- Go to My Account → Subscription.
- Choose Cancel Subscription and confirm by selecting “Yes, Cancel”.
- You keep paid features until the end of your current billing cycle.
Cancel via mobile app stores
- If you subscribed through Apple (iOS), cancel in your device Settings → Subscriptions (Apple controls billing).
- If you subscribed through Google Play (Android), cancel in Google Play → Subscriptions (Google controls billing).
- Third-party subscription routes (App Store / Google Play) must be managed through those stores, not Venngage directly.
What happens when you cancel
Access after cancellation
After cancelling, you retain paid features until the end of your current billing period; access does not end immediately.
At period end your account will revert to the free tier and paid export features will no longer be available.
Data and renewals
Your saved designs remain in your account but feature access and exports are limited on the free plan.
Auto-renewal stops at the end of the billing cycle; you will not be charged again after cancellation completes.
Will I get a refund?
Venngage refund policy (practical summary)
Venngage may honor reasonable refund requests made within 30 days of the original transaction in many cases.
Refunds are commonly processed within about 5 - 10 business days when granted.
Important exceptions and company terms
- Refunds are less likely if exports/downloads occurred during the billing cycle.
- Venngage’s Terms of Service state that cancelling does not automatically entitle users to refunds for unused time or service parts.
- Because policies and outcomes vary, submit any refund request promptly and clearly explain your reason.
Venngage plans and pricing
Pricing table
| Plan | Price | Period | Features |
|---|---|---|---|
| Free | S$ - (USD 0) | monthly | Up to 5 designs, public sharing, diverse icons & widgets, 6 image uploads |
| Premium (yearly billing) | S$ - (USD 10/month when billed annually; or USD 19 when billed monthly) | monthly | Unlimited designs, PNG & hi‑res PNG export, private sharing, email & chat support, premium icons & widgets, 50 image uploads |
| Business (yearly billing) | S$ - (USD 24/month when billed annually; or USD 49/month when billed monthly) | monthly | All Premium features, plus Venngage AI, PDF & PowerPoint export, brand kits, team sharing, password‑protected sharing, folders, business icons & templates, priority support |
| Enterprise | S$ - (USD 499/month for minimum 10 seats) | monthly | All Business features plus dedicated account manager, MFA, onboarding/training, custom integrations/API |
Notes on currency
Pricing is listed in USD; Venngage does not publicly display SGD conversions for Singapore in the verified data.
Final SGD amounts depend on live exchange rates or app store pricing at purchase time.
Your consumer rights in Singapore
Statutory protections
Under Singapore law (Consumer Protection (Fair Trading) Act), consumers can claim remedies for false claims or misrepresentation of digital goods.
If Venngage’s advertising or feature descriptions were misleading, a refund or other remedy may be legally argued.
Enforcement and escalation
- If you cannot resolve a dispute with Venngage, consider escalating to CASE (Consumer Association of Singapore) for mediation.
- For monetary claims, the Small Claims Tribunal is an option for eligible disputes; check local procedures and limits before filing.
Customer experiences
Positive feedback
Many reviewers praise Venngage for an intuitive interface, a broad template library and helpful live-chat support staff.
Business review sites report strong usability and frequent product improvements driven by user feedback.
Negative feedback
Some users report difficulty obtaining refunds, perceived misrepresentation of features, or limitations on the free tier.
Occasional reports mention outdated templates, interface bugs or slower-than-expected support responses.
Documentation checklist
What to gather before cancelling
- Account email and username used for the subscription.
- Last payment receipt, billing date and transaction ID (if available).
- Evidence of feature shortfalls or exports/download history if requesting a refund.
What to keep after cancelling
- Confirmation message or email showing cancellation date and end of paid access.
- Any refund correspondence and reference numbers for future escalation.
Common mistakes
Assuming cancellation is immediate
Many users expect instant access loss; in reality paid features remain until the current billing cycle ends.
Check your billing date to know when features will stop.
Canceling in the wrong place
If you subscribed via Apple or Google, cancelling on Venngage’s website will not stop the store’s recurring charge.
Always confirm where the original subscription was purchased and cancel in that system if needed.
Comparative recap
Quick comparison table
| Plan | Price (summary) | Key feature highlights | Period |
|---|---|---|---|
| Free | USD 0 | Limited designs, public sharing, 6 image uploads | monthly |
| Premium | USD 10/mo (billed annually) or USD 19/mo | Unlimited designs, PNG/hi‑res exports, premium assets, chat support | monthly |
| Business | USD 24/mo (billed annually) or USD 49/mo | PDF/PPT export, brand kits, team features, priority support | monthly |
| Enterprise | USD 499/mo (min 10 seats) | Dedicated account manager, MFA, onboarding, integrations | monthly |
Takeaway
Choose Free to test, Premium for individual export needs, Business for team-branding and exports, and Enterprise for large-seat requirements.
Refund outcomes depend on timing, exports and the specific circumstances around the request.
After cancelling
Immediate next steps
- Save/backup any designs you need before your paid features expire.
- Confirm you received a cancellation confirmation message or email for your records.
Where to find more information and support
For pricing details, see the Venngage pricing page: Venngage pricing.
For app-store subscription notes and third-party guidance, see a cancellation walkthrough: Postclic: How to cancel Venngage.
For community reviews and experiences, see: TrustPilot reviews and TrustRadius reviews.
Address
Official website reference
Official Venngage information and pricing are available on their site; pricing page: https://venngage.com/pricing/premium.
Physical address / contact
No verified physical address or direct support postal contact appears in the provided sources.
Use the Venngage site and your account settings for official support channels and billing details.