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Cancel VIRAL VAULT
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I hereby notify you of my decision to terminate the contract relating to the Viral Vault service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Viral Vault: Easy Method
What is Viral Vault
Overview
Viral Vault is a subscription-based SaaS platform for e-commerce sellers that provides product research, listing assets, and coaching to help find and launch winning products.
Core capabilities
Services include hand-picked product ideas, weekly coaching calls, community access and plug-and-play marketing assets such as video ads and descriptions.
How to cancel Viral Vault
Cancel via website or app (official method)
- Log into your Viral Vault account.
- Open Settings → Billing and Payments and click “Cancel”.
- Note: the subscription remains active until the end of the current billing cycle.
- Alternatively, request cancellation by contacting support via the official contact page: Viral Vault contact.
Cancel via App Store or Google Play
- Viral Vault does not provide in-app cancellation instructions; manage subscriptions through your Apple ID or Google Play account settings.
- Open your Apple ID or Google Play Subscriptions list and cancel the Viral Vault subscription there to prevent future renewals.
- Reference mention of store-managed cancellations: Postclic explanation.
What happens when you cancel
Access after cancellation
After cancelling, your paid subscription generally remains active until the end of the current billing period.
You will retain access for that remaining paid time, but features and community access may end when the period expires.
Account data and billing
Viral Vault’s public notes do not provide a full data-retention schedule; export any important files or assets before your access ends.
If you have billing questions or need account changes, contact support via the official contact page: Viral Vault contact.
Will I get a refund?
Standard refund rules
- First payment: eligible for a full refund within a 7-day no-questions-asked window.
- Renewals: refund requests for subsequent/renewal charges must be made within 24 hours of the charge; after 24 hours renewals are generally non-refundable.
- All approved refunds incur a 15% processing fee.
Exceptions and special cases
- Action-based full refund (14 days): eligible if you complete the first 4 modules, create a Shopify store, run ads, ask for help in Discord and can demonstrate genuine effort within 14 days.
- Website-build service: refundable if not delivered within 7 business days; there is a 24-hour refund window after delivery if access issues remain. Partial refunds are reviewed case-by-case.
- Duplicate or unfamiliar charges: refundable at any time up to 3 months after the charge; after 3 months they are generally non-refundable.
For full details and to submit refund requests see the official refund page: Viral Vault refunds.
Viral Vault plans and pricing
Pricing summary
Below are the official plan names, SGD prices (converted), and features as published in the verified data.
Notes on displayed prices
Prices are listed in SGD for convenience using a conversion; official billing may show USD at checkout.
| Plan | Price (SGD) | Period | Features |
|---|---|---|---|
| Monthly Subscription - Official | S$90.45 | Monthly | 2 hand-picked winning products daily, weekly coaching calls, private community, crash course, plug-and-play video ads & descriptions |
| Annual Subscription - Official | S$671.95 | Annual | Same as monthly; billed annually (38% savings) |
| One-Time Lifetime Access (24 Hour Sale) | S$131.00 | Lifetime | Unlimited access during promotional sale (time-limited offer) |
Your consumer rights in Singapore
Statutory protections
In Singapore, consumers are protected by the Consumer Protection (Fair Trading) Act against unfair contract terms and misrepresentations.
Digital content that is defective or materially not as described may entitle consumers to statutory remedies even outside vendor-stated refund windows.
Practical steps if you have a dispute
- Contact Viral Vault support first and keep records of all communication.
- If the company refuses to honor its published policies, you may contact your payment provider or bank to dispute unauthorized charges.
- You can also raise a complaint with the Consumers Association of Singapore (CASE) or seek mediation if internal resolution fails.
Customer experiences
Reported positives
- Some users praise the community, coaching and the quality of marketing assets and product research tools.
- Access to coaching calls and curated product ideas is commonly cited as a benefit by satisfied members.
Reported negatives
- Common complaints include confusion around trial auto-renewal, difficulty cancelling in some cases, and inconsistent refund handling.
- There are reports of delayed or non-responsive support when requesting refunds and concerns that some content is generally available elsewhere.
For independent write-ups and user perspectives see: Postclic and YouAreTheMethod.
Documentation checklist
Key items to gather
- Order receipt or invoice showing the charge and transaction date.
- Bank or credit-card statement line that shows the charge.
- Account email address and subscription ID (if available).
- Screenshots of your Viral Vault account page showing subscription status.
Evidence for special refund requests
- If requesting an action-based refund, collect proof of module completion, proof of a Shopify store, ad spend receipts and Discord support requests.
- Keep copies of all email correspondence with support and timestamps of any support tickets or chats.
Common mistakes
Cancelling in the wrong place
Many users assume cancelling inside an app will stop a store-managed subscription. If you subscribed via Apple or Google, you must cancel through your store account.
Failing to cancel in the correct store can result in unexpected renewals and charges.
Missing refund windows and evidence
Waiting beyond the 24-hour renewal window or failing to collect evidence for an action-based refund usually prevents successful claims.
Not saving purchase receipts or support messages makes disputes with the vendor or your bank harder to resolve.
Comparative recap
At-a-glance comparison
This table summarizes plan pricing, billing period and key refund/key cancellation notes from verified information.
Use for quick decisions
Refer to this recap when deciding which plan to keep or when preparing a cancellation/refund request.
| Plan | Price (SGD) | Period | Key refund/cancellation notes |
|---|---|---|---|
| Monthly Subscription - Official | S$90.45 | Monthly | Cancel in account Settings; refunds: 7-day first payment, 24-hour for renewals |
| Annual Subscription - Official | S$671.95 | Annual | Billed annually; same cancellation method; renewal refunds require 24-hour request |
| One-Time Lifetime Access (24 Hour Sale) | S$131.00 | Lifetime | Promotional sale price; cancellation not applicable in the same way as subscriptions |
After cancelling
Immediate next steps
- Export any important assets and save copies of receipts and account pages before access ends.
- Monitor your bank or card for any unexpected charges after cancellation.
If you need help or to dispute a charge
- Submit refund or support requests via the official refund page: Viral Vault refunds.
- For account or cancellation support use the official contact page: Viral Vault contact.
- For wider perspective on cancellation experiences see: Postclic and YouAreTheMethod.
Address
Company headquarters
Viral Vault (listed contact/address information): 500 Yale Ave N, Seattle, Washington, 98109 US.
Support contact
For cancellations, refunds or account questions use the official contact page: Viral Vault contact.