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Visual Studio

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Termination letter drafted by a specialized lawyer
Sender
Visual Studio Cancel Build | Postclic
Visual Studio
9 Kaki Bukit Road 2, #03‑27 Gordon Warehouse Building
417842 Singapore Singapore
contact_sg@microsoft.com
Cancellation of Visual Studio contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Visual Studio service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Visual Studio
9 Kaki Bukit Road 2, #03‑27 Gordon Warehouse Building
417842 Singapore , Singapore
contact_sg@microsoft.com
REF/2025GRHS4

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In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

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  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Visual Studio: Easy Method

What is Visual Studio

Overview

Visual Studio is Microsoft’s integrated development environment (IDE) for building applications across desktop, web, mobile and cloud platforms.

It includes the IDE, optional subscription benefits, and licensing options for individuals and organisations.

Who uses Visual Studio

Developers, teams and organisations use Visual Studio for coding, debugging, testing and deployment across multiple languages and frameworks.

Subscriptions add services such as cloud credits, support benefits and access to additional Microsoft software for development and testing.

How to cancel Visual Studio

Cloud subscriptions (Visual Studio Marketplace)

  • Sign in to the Visual Studio Administration Portal at manage.visualstudio.com.
  • Locate the subscription and change the subscription quantity to zero to stop renewals.
  • Changing quantity stops future billing but the subscription remains active until the scheduled billing date.
  • See Microsoft’s official steps for admin cancellation: Visual Studio renewal & cancellation (Microsoft).

Retail purchases (Microsoft Store)

  • Sign in at account.microsoft.com.
  • Go to Services & subscriptions, find your Visual Studio subscription and choose Manage → Cancel subscription.
  • Follow on-screen prompts and you will receive a confirmation email once the cancellation completes.
  • Microsoft documents retail cancellation steps at the Visual Studio subscriptions FAQ: Microsoft.

App Store and Google Play purchases

  • Microsoft cannot cancel subscriptions purchased through Apple App Store or Google Play.
  • You must cancel directly in the Apple App Store or Google Play account used to subscribe.
  • Third-party summaries note that cancellations bought via app stores must be handled in those stores: Postclic summary.

What happens when you cancel

Access and renewals

When you cancel a subscription via the administration portal or store, renewal is stopped to prevent future charges.

Subscriptions typically remain active until the end of the current billing period or scheduled billing date.

Data, licenses and account effects

Your installed Visual Studio IDE remains usable according to its licence terms (for example, perpetual licences continue to work).

Subscription benefits (cloud credits, additional software, services) end when the subscription period expires or is terminated per the purchase terms.

Will I get a refund?

Microsoft’s general refund policy

Microsoft’s Services Agreement states purchases are final and non-refundable unless required by law or Microsoft decides otherwise.

If you believe a charge was made in error, Microsoft requests contact within 90 days for review under their policy: Microsoft Services Agreement (Singapore).

Prorated refunds and exceptions

  • Some countries or cases may allow prorated refunds if you cancel before the subscription expires.
  • Eligibility for a prorated refund can depend on the purchase channel, local law and Microsoft’s discretion.
  • For questions about prorated or partial refunds, see community guidance and Microsoft Q&A: Microsoft Q&A on prorated refunds.

Visual Studio plans and pricing

Pricing summary

The table below lists pricing items extracted from official listings and estimated USD-to-SGD conversions where noted.

Exact Singapore storefront prices may vary; use the Microsoft Store for live local pricing.

Plan Price Period Features
Visual Studio Professional Subscription (Annual, New) S$2,284.00 Annual Includes Visual Studio Professional license; SGD price listed on Microsoft Store Singapore
Visual Studio Professional Standard (Annual, USD list price) S$99.99 ≈ S$145.00 (approx.) Annual Standard subscription, listed as US$99.99 paid annually; converted estimate
Visual Studio Professional Monthly (Monthly, USD list price) S$45.00 ≈ S$65.00 (approx.) Monthly Monthly subscription, listed as US$45 per month; converted estimate
Visual Studio Professional standalone IDE (Perpetual, USD list price) S$499.00 ≈ S$720.00 (approx.) One-time purchase Standalone IDE perpetual license, listed as US$499; converted estimate

Your consumer rights in Singapore

Legal basis

In Singapore, consumer refund rights are governed by local law and cannot be overridden by contract clauses that conflict with statutory protections.

Where law requires a remedy (for example, misrepresentation or defective goods), statutory rights may apply regardless of Microsoft’s stated policy.

What Microsoft states

  • Microsoft’s Services Agreement notes purchases are non-refundable "unless otherwise provided by law".
  • Contact Microsoft support promptly if you believe a charge is incorrect or if you need to request a refund under local law: Microsoft Services Agreement (Singapore).

Customer experiences

Positive feedback

Many users value Visual Studio’s tooling, debugging capabilities and the additional subscription benefits for development and testing.

Organisations appreciate integrated services and enterprise support options when purchased through Microsoft channels.

Negative feedback

Some customers report concerns about automatic renewals, perceived lack of pricing transparency and challenges resolving billing disputes.

If you encounter billing difficulties, gather purchase evidence and contact Microsoft support for escalation.

Documentation checklist

Essential items to have before cancelling

  • Microsoft account email used to buy the subscription.
  • Order number, subscription ID or invoice from the purchase confirmation.
  • Payment method and last billing date.

Supporting materials to speed resolution

  • Screenshots of the purchase receipt or subscription page.
  • Confirmation emails, order history from account.microsoft.com, and any communication with support.
  • Record the steps you took to cancel (dates, portal pages, screenshots).

Common mistakes

Expecting Microsoft to cancel app-store subscriptions

A common mistake is thinking Microsoft can cancel subscriptions purchased through Apple or Google. App-store purchases must be managed inside those stores.

If you bought via an app store, sign in to the respective store account and cancel there to stop renewals.

Not changing quantity for Marketplace subscriptions

For cloud (Marketplace) subscriptions, some admins try to "delete" accounts instead of setting subscription quantity to zero, which may not stop billing.

Use the Administration Portal to set quantity to zero to ensure renewals stop while preserving active access until the billing end date.

Comparative recap

At-a-glance comparison

The table below compares cancellation avenue, typical refund likelihood and next action required for each purchase channel.

Channel Cancellation method Refund likelihood Action required
Visual Studio Marketplace (cloud) Administration Portal: set subscription quantity to zero Refunds uncommon; prorated exceptions possible - contact support Sign in to manage.visualstudio.com and set quantity to zero
Retail (Microsoft Store) account.microsoft.com → Services & subscriptions → Manage → Cancel Refunds subject to Microsoft policy and local law; contact support for errors Sign in to account.microsoft.com to cancel
App Store / Google Play Cancel via Apple App Store or Google Play Store Refunds handled by the app store; Microsoft cannot process these refunds Open the App Store or Google Play account used to subscribe and cancel there

After cancelling

Next steps you should take

  • Save confirmation or cancellation emails and note the subscription end date.
  • Remove saved payment methods if no longer needed and monitor your card for unexpected charges.
  • If you expect a refund or dispute a charge, contact Microsoft support promptly with documentation.

Official resources and support

Address

Local address on record

9 Kaki Bukit Road 2, #03‑27 Gordon Warehouse Building, Singapore 417842

Notes about the address

This address pertains to Visual Studio Singapore Private Limited as noted in records and is not a substitute for contacting Microsoft billing or support channels.

For billing, cancellation and refund matters use the official online portals and Microsoft support links provided above.

FAQ

To cancel your Visual Studio subscription from the Microsoft Store, sign in at account.microsoft.com, navigate to Services & subscriptions, find your subscription, and select Manage → Cancel subscription. Ensure to keep proof of cancellation, which you will receive via email.

Yes, if you cancel your Visual Studio subscription, your installed IDE remains usable according to its license terms. For example, perpetual licenses will continue to work even after cancellation.

To cancel a subscription from the Visual Studio Marketplace, sign in to the Visual Studio Administration Portal at manage.visualstudio.com, locate your subscription, and change the subscription quantity to zero. This action stops future billing but keeps the subscription active until the end of the current billing period.

When you cancel your Visual Studio subscription, your subscription benefits, such as cloud credits and additional software, will end when the subscription period expires. You will retain access to the IDE according to its license terms.

Refund eligibility for a canceled Visual Studio subscription depends on the purchase channel and local law. Generally, Microsoft’s policy states that purchases are final and non-refundable unless required by law. For specific inquiries, contact Microsoft support and keep proof of your cancellation request.