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Cancel VOOMLY
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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Voomly service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Voomly: Easy Method
What is Voomly
Overview
Voomly is a subscription-based SaaS platform that helps businesses create, manage and distribute video content. It provides tools for video editing, analytics and collaboration aimed at entrepreneurs, creators and marketers.
Main uses
Typical use cases include building marketing funnels, producing unlimited videos on higher plans, and managing content workflows across teams. Voomly offers tiered plans from a free tier to enterprise-level subscriptions.
How to cancel Voomly
Cancel via web (Voomly site)
- Email support@voomly.com to request cancellation, or use the Billing Portal or Customer Center available on Voomly’s support pages.
- For both monthly and annual subscriptions, provide at least 10 days' notice before your next billing cycle to prevent renewal.
- Your subscription remains active until the end of the current billing period; Voomly does not prorate refunds for mid-term cancellations.
Cancel via app stores
- iOS (App Store): Cancel through your Apple ID > Subscriptions in iOS settings. Voomly cannot cancel App Store subscriptions on your behalf.
- Android (Google Play): Cancel through the Google Play Store > Subscriptions. Voomly cannot cancel Google Play subscriptions on your behalf.
What happens when you cancel
Access and service period
After a web cancellation made with the required notice, your Voomly subscription stays active until the end of the paid billing period. Access to plan features continues until that date.
Renewal and billing
If you miss the required notice window (10 days for web), the subscription may renew automatically for the next period. App-store purchases renew under Apple/Google schedules and must be cancelled with those platforms to stop renewal.
Will I get a refund?
Web purchases (Voomly site)
- Voomly offers a 30-day money-back guarantee for web purchases. Refund requests must include a receipt and be submitted within 30 days of purchase.
- Refund processing typically takes about 5 - 10 business days once approved.
Exceptions and app-store purchases
- Lifetime purchases are refundable only within 30 days of purchase; after 30 days no refund is available.
- Annual subscriptions are not refunded on a prorated basis if cancelled mid-term, though credit toward other Voomly services may be considered.
- Purchases made through the Apple App Store or Google Play must be refunded via those platforms under their policies; Voomly does not process refunds for app-store transactions.
Voomly plans and pricing
Pricing summary
Below are Voomly plans and approximate Singapore Dollar conversions based on the USD list prices. Actual charges may vary at point of conversion.
Notes on conversion
Approximate SGD values assume 1 USD ≈ 1.35 SGD (estimate for February 2026). Voomly lists USD prices; SGD charges may differ.
| Plan | Price (SGD approx) | Period | Features |
|---|---|---|---|
| Voomly Light | Free | One-time / Free tier | Basic free tier |
| Voomly Basic | S$12.15 (approx) | Monthly | Entry-level plan, after 14-day free trial; USD $9/month |
| Voomly Plus | S$25.65 (approx) | Monthly | Unlimited videos; USD $19/month |
| Voomly Cloud | S$66.15 (approx) | Monthly | Full suite access, unlimited videos; USD $49/month |
| Voomly Cloud | S$661.50 (approx) | Annual | USD $490/year |
| Voomly Pro | S$106.65 (approx) | Monthly | Enterprise features; USD $79/month |
| Voomly Pro | S$1,066.50 (approx) | Annual | USD $790/year |
Your consumer rights in Singapore
Key protections
Singapore’s Consumer Protection (Fair Trading) Act (CPFTA) requires businesses to present fair and transparent contract terms. Voomly must clearly disclose its cancellation and refund policies.
Enforcement and remedies
If Voomly continues billing after a timely cancellation request or fails to process an owed refund, that conduct may be treated as misleading or unfair under CPFTA.
Where to seek help
Singapore consumers can seek assistance or file complaints with the Consumers Association of Singapore (CASE). For unresolved monetary disputes, the Small Claims Tribunals are an option.
App-store purchases and platform rules
For in-app purchases through Apple or Google, platform-specific consumer protection rules and dispute mechanisms apply. Platform refunds are handled by Apple/Google under their policies.
Customer experiences
Positive feedback
Many users find Voomly affordable and easy to use, praising it for building marketing funnels and supporting affiliate marketing activities.
Certain reviewers specifically praise Voomly Cloud as “phenomenal” for entrepreneurs and creators seeking a full feature set.
Negative feedback
Recurring complaints include difficulty cancelling subscriptions: users report portal login issues, cancellations not registering and billing after cancellation.
Some users describe behaviour as “scam-like,” citing charges after cancelled trials and lack of options to remove stored payment details.
Documentation checklist
For cancellations
- Account email and username used with Voomly.
- Date and method of the cancellation request (email, portal screenshot).
- Any cancellation confirmation (email or portal message) or lack thereof.
For refund requests or disputes
- Proof of purchase / receipt showing transaction date and amount.
- Screenshots of billing statements if charged after cancellation.
- Correspondence with Voomly support (copies of emails or ticket IDs).
Common mistakes
Missing notice windows
Example: A user cancels only 3 days before renewal but Voomly requires 10 days' notice for web cancellations. The subscription can still auto-renew if the required notice period was not met.
Relying on Voomly to cancel app-store subscriptions
Example: Customers assume support can cancel their App Store or Google Play subscription. Apple and Google require the subscriber to cancel via their platform settings; Voomly cannot do this for you.
Insufficient documentation for refunds
Example: Submitting a refund request without a receipt or transaction ID can delay or prevent refund processing under Voomly’s 30-day policy.
Comparative recap
Quick comparison
The table below compares the main cancellation routes, notice requirements and refund rules to help Singapore users decide how to proceed.
How they differ
| Method | How to cancel | Notice required | Refund availability |
|---|---|---|---|
| Web (Voomly site) | Email support@voomly.com or use Billing Portal / Customer Center | 10 days before next billing cycle | 30-day money-back guarantee; receipt required; processed in ~5 - 10 business days |
| Free trial (web) | Email support@voomly.com or cancel via Customer Center | Cancel at least 24 hours before trial ends | If not cancelled, trial auto-renews to paid; no refund unless within web 30-day policy |
| App Store (iOS) | Cancel via Apple ID > Subscriptions in iOS settings | Apple billing cycles and rules apply | Refunds handled by Apple under its policies; Voomly does not process these |
| Google Play (Android) | Cancel via Google Play Store > Subscriptions | Google billing cycles and rules apply | Refunds handled by Google Play under its policies; Voomly does not process these |
After cancelling
Confirm and monitor
Keep any cancellation confirmations and monitor your payment method and email for unexpected charges after cancellation. Document any continued billing for dispute purposes.
Contact and next steps
For account cancellation, billing help or refund submission for web purchases, contact Voomly support or use their Customer Center. Official guidance is available on the Voomly support page:
Voomly - Subscription plans & cancellation
Escalation
If you cannot resolve billing problems with Voomly and you are in Singapore, consider contacting CASE or pursuing the Small Claims Tribunals for unresolved monetary disputes.
Address
Corporate address
Voomly, LLC
225 Reformation Pkwy, STE 204, Canton, GA 30114, United States
Support contact
For cancellation or refund requests (web): support@voomly.com