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Cancellation service #1 in Singapore
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I hereby notify you of my decision to terminate the contract relating to the Wincher service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wincher: Simple Process
What is Wincher
Overview
Wincher is a subscription-based SEO rank tracking tool that helps businesses monitor keyword positions and competitor performance. It provides daily rank updates, keyword tracking, and reporting aimed at small to medium websites.
Main features
Key capabilities include keyword rank tracking, competitor comparison, and simple reporting dashboards. Plans vary by keyword limits and user access.
How to cancel Wincher
Cancel via Web (My Account)
- Log in to your Wincher account and go to the My Account page.
- Use the "Close Account" option to cancel your subscription.
- Follow on-screen prompts to confirm cancellation and retain any confirmation message or screenshot.
Cancel via PayPal or App stores
- If you pay with PayPal, cancel the recurring payment directly in your PayPal account to stop future billing.
- If you subscribed through the Apple App Store or Google Play, manage and cancel the subscription through that store's subscription settings.
- You can also contact Wincher support to request assistance if you have trouble cancelling.
What happens when you cancel
Access after cancelling
After cancellation you typically retain access to the paid features until the end of the current paid period. Your account data and settings usually remain available unless you choose account deletion.
Billing and renewals
Cancellation prevents future automatic renewals but does not reverse charges already made for the current billing period. Ensure you verify the next billing date to confirm cancellation took effect.
Will I get a refund?
Wincher refund policy
Wincher's Terms & Conditions state that any unused remaining days prior to the next payment are not refundable.
Exceptions and app-based purchases
- Refund eligibility for App Store or Google Play subscriptions may be governed by those stores' policies rather than Wincher's Terms.
- If you believe you have grounds for an exception, contact Wincher support and supply your account and payment details for review.
Wincher plans and pricing
Plan summary
Official pricing is listed in US dollars on Wincher's site. Exact SGD amounts are not provided publicly; check the App Store (Singapore) or ask Wincher for an SGD invoice.
Notes on features
Plans differ by the number of keywords trackable, websites allowed, and number of users. Choose the plan that matches your keyword volume and team size.
| Plan | Price | (Period) | Features |
|---|---|---|---|
| Basic | US$49.00 (approx. S$…) | Monthly | Track up to 500 keywords, up to 10 websites, 1 user |
| Standard (Popular) | US$89.00 (approx. S$…) | Monthly | Track up to 1,000 keywords, unlimited websites, multiple users |
| Professional | US$319.00 (approx. S$…) | Monthly | Track up to 5,000 keywords, unlimited websites, multiple users |
Your consumer rights in Singapore
Cooling-off and local law
Singapore consumer protection laws (for example, the Consumer Protection (Fair Trading) Act) may provide a 14-day cooling-off right for certain contracts.
How this applies to Wincher
- Wincher's publicly available Terms & Conditions (last updated January 15, 2020) specify unused days are non-refundable.
- There is no explicit mention in those Terms of a statutory 14-day right or special App Store/Google Play provisions.
Customer experiences
Positive feedback
Many users praise Wincher for a clean, intuitive interface, ease of use, daily rank tracking, fast and professional support, and good value for money.
See examples of user feedback at Wincher's Trustpilot page for more context.
Negative feedback
Some users report issues with customer service responsiveness; there are reviews noting delayed replies after multiple contact attempts.
Check recent reviews if responsiveness or support history is important to your decision.
Documentation checklist
What to gather before cancelling
- Account email and username used with Wincher.
- Subscription plan name and billing period details.
- Payment method and transaction or invoice numbers.
- Confirmation screenshots or emails showing your cancellation request or account settings.
What to include when contacting support
- Clear subject line (e.g., "Cancel subscription - [your account email]").
- Attach invoices or recent transaction IDs to speed verification.
- Mention if payment was made via PayPal, App Store, or Google Play.
Common mistakes
Not cancelling the correct payment source
Example: cancelling the Wincher account but forgetting to cancel the PayPal recurring payment or an App Store subscription.
Expecting pro-rated refunds
Example: assuming you will receive a refund for unused days. Wincher's Terms state unused remaining days before the next payment are non-refundable, so plan cancellations accordingly.
Comparative recap
At a glance
This table compares common cancellation methods, expected refunds, and typical subscription period notes for quick reference.
Key differences
Web cancellations stop future billing from Wincher directly; PayPal and store-based cancellations must be done in those platforms to stop renewals.
| Action | Method | Refund | (Period) |
|---|---|---|---|
| Cancel via Wincher website | Use "Close Account" in My Account or contact support | No refund for unused remaining days (per Terms) | Monthly |
| Cancel via PayPal | Cancel recurring payment in PayPal settings | No refund from Wincher for unused days; PayPal policies may apply | Monthly |
| Cancel via App Store / Google Play | Manage subscription in the respective store account | Refunds governed by store policies; Wincher Terms state no refund for unused days | Monthly |
After cancelling
What to verify
- Confirm you received a cancellation confirmation or screenshot showing the subscription is closed.
- Check your next billing date to ensure no further charges occur.
Helpful links
Address
Company address
Wincher International AB
Roslagsgatan 26 A, 113 55 Stockholm, Sweden
Contacting support
For account-specific questions or assistance with cancellation, use the support options in your My Account area or contact Wincher through the channels referenced in their Terms & Conditions.