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Cancel WORDPRESS.COM
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I hereby notify you of my decision to terminate the contract relating to the Wordpress.Com service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wordpress.Com: Easy Method
What is Wordpress.Com
Overview
WordPress.com is a hosted platform for building and managing websites and blogs. It offers subscription plans that add domains, premium themes, plugins (depending on plan), and other features.
Main use cases
Individuals and small businesses use WordPress.com to publish content without managing server infrastructure. Plans add design, ecommerce, or developer features depending on the tier.
How to cancel Wordpress.Com
Web (WordPress.com dashboard)
- Log into WordPress.com and open My WordPress.com Account → Purchases.
- Find the active plan or subscription and click "Cancel plan" or "Cancel subscription".
- If eligible for a refund it will be shown immediately; otherwise the site stays on the free plan until expiry unless you choose "Remove plan" to end it immediately.
- Official step-by-step: Cancel a purchase (WordPress.com).
iOS (App Store) and Android (Google Play)
- App-store subscriptions billed through Apple must be cancelled in your Apple ID Subscriptions (Settings → Subscriptions → WordPress → Cancel).
- Google Play subscriptions must be cancelled in the Google Play Store app (Account → Subscriptions → WordPress → Cancel subscription).
- These store-billed subscriptions cannot be cancelled from the WordPress.com dashboard. See mobile-specific guidance: Cancel WordPress (Postclic).
Support and alternatives
- If you cannot cancel online, open a support request via the WordPress.com dashboard support options.
- As a last resort, you may send postal correspondence to Automattic, but online cancellation is the standard route.
What happens when you cancel
Access and renewal
Auto-renewal is disabled when you cancel a subscription. If you choose "Remove plan" the subscription ends immediately and premium features are removed.
If you simply cancel renewal but do not remove the plan, access typically continues until the paid period expires.
Site content and features
Your site and its content (posts, pages, media) remain after cancellation, but the site reverts to the free plan and paid features (premium themes, plugins, custom code) are removed according to the plan terms.
Domains you purchased may remain attached or be transferred depending on the domain settings; check the Purchases/Domains section before cancelling.
Will I get a refund?
Refund windows (standard policy)
- Annual plans: full refund if cancelled within 14 days of purchase or renewal.
- Monthly plans: full refund possible within 7 days of purchase or renewal.
- Domains (registrations/renewals): refundable only within 96 hours (4 days).
- 100-year plan: extended refund window of 120 days.
- Add-ons and partner items follow the same 14-day (annual) / 7-day (monthly) logic.
Processing, chargebacks and exceptions
Refunds are shown immediately in your WordPress.com billing history and typically take about 7 - 10 business days to appear on your card statement; international banking may take longer.
Chargebacks are slower and may incur a US$15 fee if completed; WordPress.com encourages using dashboard refunds where possible. For full details see: Refunds (WordPress.com).
Wordpress.Com plans and pricing
Where to check current prices
WordPress.com displays pricing during the purchase flow on its site. Prices shown depend on your country and payment method.
Do not rely on third-party summaries for exact costs; check the official site when you begin a purchase.
Currencies, taxes and final amounts
WordPress.com does not publish fixed SGD prices for Singapore; the site may show USD with a conversion to SGD at checkout depending on payment method and taxes.
Exact final prices and applicable taxes are displayed during checkout - only the official purchase flow gives the final amount.
Your consumer rights in Singapore
Change-of-mind and merchant policy
Singapore law does not automatically require merchants to give refunds for a change of mind on digital services. Refund rights for cancellations must be stated in the merchant's policy.
WordPress.com's refund windows (e.g., 14 days annual / 7 days monthly / 96 hours for domains) are voluntary merchant terms, not statutory rights.
Defective services and dispute routes
If a service is defective or not as advertised, consumers retain rights under local consumer protection laws and may seek redress.
For unresolved disputes in Singapore you can approach CASE (Consumers Association of Singapore) for mediation or guidance.
Customer experiences
Positive feedback
Many users praise WordPress.com support as patient, knowledgeable and helpful. Users also appreciate the editing workflow and design flexibility once acquainted with the system.
Common complaints
Frequent negatives include a perceived steep learning curve, confusing menus, difficulty with certain customisations, and limited features unless on higher-priced plans.
Some reviewers also report occasional slow site loads or integration challenges with third-party tools.
Documentation checklist
What to gather before cancelling
- Account email and username used for WordPress.com.
- Order number(s) or subscription ID from Purchases/Billing history.
- Date of purchase or renewal and evidence (receipt screenshot or PDF).
- Domain name(s) tied to the account and DNS/transfer preferences.
Optional supporting material
- Screenshots of the Purchases page or billing entry showing the charge.
- Record of prior support interactions (ticket numbers, chat transcripts).
- Payment method details (card used) if required for refund verification.
Common mistakes
Canceling the wrong subscription
Users sometimes cancel a different subscription (e.g., an app-store billed subscription) instead of the WordPress.com plan. Verify the billing source before cancelling.
Assuming immediate refund or feature retention
Another common error is assuming refunds always apply or that premium features remain after cancellation. Refund eligibility depends on the policy window and removing a plan immediately forfeits remaining time.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund window |
|---|---|---|
| Web (WordPress.com dashboard) | My WordPress.com Account → Purchases → Cancel plan/subscription or Remove plan | Annual: 14 days; Monthly: 7 days; Domains: 96 hours |
| iOS (App Store) | Apple ID Settings → Subscriptions → select WordPress → Cancel | App-store billing subject to store policies; WordPress.com refund windows apply to WordPress.com purchases |
| Android (Google Play) | Google Play Store → Account → Subscriptions → select WordPress → Cancel | Play-store billing subject to store policies; WordPress.com refund windows apply to WordPress.com purchases |
| Domains / Add-ons | Purchases → Domains or Add-ons section in dashboard; request cancellation per item | Domains: 96 hours; Add-ons follow 14-day/7-day logic |
Notes on the table
Refund eligibility and exact processing times may vary; always check your billing history after cancellation for confirmation.
After cancelling
Next steps
- Confirm cancellation in your WordPress.com Purchases and check billing history for any refund notices.
- If you keep the site, review theme, plugin and domain settings to prepare for the free plan limitations.
Helpful links
Address
Corporate address
Automattic, Inc., 60 29th Street #343, San Francisco, CA 94110, United States.
Mailing options
Online cancellation and support via your WordPress.com dashboard are the recommended routes. Postal mail is a last resort and may be significantly slower for account matters.