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Wps Office

Cancel WPS OFFICE

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Termination letter drafted by a specialized lawyer
Sender
Wps Office Cancel Subscription | Postclic
Wps Office
ovs_ebu_support@wps.com
Cancellation of Wps Office contract
Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Wps Office service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Wps Office
ovs_ebu_support@wps.com
REF/2025GRHS4

Important warning regarding service limitations

Postclic is an independent third-party service, with no affiliation, partnership, or representation link with the brand Wps Office. The use of the brand name is strictly for reference and descriptive purposes, in order to identify the mail recipient. Postclic exclusively offers a mail drafting assistance service and a certified, timestamped, and tracked digital mail sending service. If your subscription was purchased through the Apple App Store or Google Play, the cancellation must be done directly with those platforms.

In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.

Please note, Postclic cannot:

  • guarantee that the recipient receives, opens or becomes aware of your e-mail.
  • guarantee that the recipient processes, accepts or executes your request.
  • guarantee the accuracy or completeness of content written by the user.
  • guarantee the validity of an incorrect or outdated address.
  • prevent the recipient from contesting the legal scope of the mail.

Cancellation Wps Office: Easy Method

What is Wps Office

Overview

WPS Office is an all‑in‑one office productivity suite that provides word processing, spreadsheets, and presentation tools for desktop and mobile devices.

It supports common file formats and offers paid Premium/Pro/AI subscription tiers and one‑time licenses for extra features and cloud services.

Where it is used

The software is available across platforms including iOS, Android and direct web/desktop purchases via the WPS website.

Billing and support paths vary by how the subscription or license was purchased (store vs direct).

How to cancel Wps Office

Cancel via App Store (iOS)

  • Open iPhone/iPad Settings → tap your Apple ID → Subscriptions.
  • Locate the WPS Office subscription and turn off auto‑renewal at least 24 hours before the billing period ends.
  • Note: Apple handles billing and refunds for App Store purchases; WPS cannot cancel App Store subscriptions for you.

Cancel via Google Play (Android)

  • Open the Google Play app → tap your profile → Payments & Subscriptions → Subscriptions.
  • Find WPS and cancel via Google Play’s cancellation process.
  • Note: Google Play handles billing and refunds for Play purchases; WPS cannot cancel or refund these directly.

Cancel via Web (direct via WPS)

  • Sign in to the WPS Office Subscription Management Center on the official site.
  • Locate your active Premium/Pro/AI plan, disable auto‑renewal and confirm cancellation.
  • Subscription remains active until the end of the paid period.

Written cancellation (formal notice)

  • Send a registered‑mail cancellation or dispute notice to WPS SOFTWARE PTE. LTD., including your account email, order number, purchase date, and a clear cancellation request.
  • Use written notice for formal legal requirements or where requested by local regulations.

What happens when you cancel

Access and renewals

After cancelling auto‑renewal, your subscription typically stays active until the paid period ends.

No immediate service termination usually occurs unless specified otherwise by the purchase channel.

Data and account

Your account and cloud files generally remain intact after cancellation, but continued access to premium features is removed at the period end.

Export or back up any files you need before access to paid features expires.

Will I get a refund?

Subscription refunds (general rule)

Subscriptions (Premium/Pro/AI) are generally non‑refundable for used or unused parts of the period.

Exceptions are limited to service faults, duplicate charges, or where required by law and are handled at WPS’s discretion.

One‑time licenses and platform purchases

  • One‑time license/activation codes: full refund accepted within 30 days of purchase; no refund after 30 days.
  • App Store/Google Play purchases: refunds must be requested via Apple or Google according to their policies; WPS cannot directly issue these refunds.

Wps Office plans and pricing

Where to check prices

Pricing and plan details can change; always verify current plan names, benefits and prices on the official site.

For the latest information, see the WPS pricing page: WPS pricing.

Notes about offers

Promotions, trials, and regional pricing may vary; read the plan terms carefully before purchase.

Platform store prices may differ from direct web pricing and are subject to store billing policies.

Your consumer rights in Singapore

Legal protections

Under Singapore consumer protection laws, digital subscription services should honour cancellations and avoid unfair or non‑transparent practices.

If terms are misleading or unfair, consumers may seek recourse under the Consumer Protection (Fair Trading) Act.

Practical advice for disputes

  • Document cancellation attempts, emails, billing statements and screenshots.
  • For App Store or Google Play purchases, use the respective store dispute/refund mechanisms.
  • Consider formal written notice (registered mail) if informal routes fail.

Customer experiences

Positive feedback

Some users report WPS Office is lightweight, compatible with Microsoft Office formats, and good value for everyday tasks.

GetApp reviews note useful basic functionality and ease of use for documents and spreadsheets.

Negative feedback

Many reviews on public platforms report issues with unexpected charges, difficulty unsubscribing, and poor refund support.

Trustpilot contains multiple user reports describing aggressive installation behaviour and billing problems: Trustpilot - WPS.

Documentation checklist

Essential items to keep

  • Account email and user ID used for the WPS purchase.
  • Order number, purchase date, and payment receipts or billing statements.
  • Screenshots of subscription pages, auto‑renewal settings, trial offers and any communication with support.

Use these when disputing

  • Registered‑mail slips or confirmation when using written cancellation.
  • Case or ticket numbers from store or WPS support interactions.

Common mistakes

Not checking the purchase channel

Many users try to cancel on the WPS site even though the subscription was bought through Apple or Google.

Remember that platform purchases must be managed through the respective store account.

Missing timing and documentation

Failing to turn off auto‑renewal at least 24 hours before renewal may result in another charge.

Not keeping receipts, screenshots or communication history weakens refund or dispute claims.

Comparative recap

Quick comparison

Channel How to cancel Refund handling Notes Details
App Store (iOS) Cancel via iPhone/iPad Settings → Apple ID → Subscriptions. Apple handles refunds; WPS cannot issue them directly. Turn off auto‑renewal ≥24 hours before renewal. Auto‑renewal applies until period end
Google Play (Android) Cancel via Google Play app → Profile → Payments & Subscriptions → Subscriptions. Google handles refunds; contact Google Play for disputes. Use the same Google account used to subscribe. Auto‑renewal applies until period end
Web (direct via WPS) Sign in to WPS Subscription Management Center on wps.com and disable auto‑renewal. Refunds generally not provided; exceptions for faults/duplicates or as required by law. Subscription active until paid period ends. Auto‑renewal applies until period end
Written cancellation Send registered‑mail to WPS SOFTWARE PTE. LTD. with order details and request. Used for formal legal notice; refund policy follows purchase terms and law. Useful for formal disputes or where required by regulation. Notice sent date matters for legal records

How to use this table

Match your purchase channel before following cancellation steps to avoid delays or failed requests.

Keep documentation regardless of channel to support any refund or dispute.

After cancelling

What to do immediately

  • Confirm cancellation via email or account page and save any confirmation.
  • Back up important files and export any data you will need after paid features end.

Helpful links and next steps

Check current plan options and contact WPS through the official pricing/support pages: WPS pricing.

For community and review perspectives refer to user feedback: Trustpilot - WPS.

Address

Mailing address for written notices

WPS SOFTWARE PTE. LTD.

6 Raffles Quay #14-106, Singapore 048580

When to use this address

Send registered‑mail cancellation or dispute notices here when a formal written notice is required or as a next escalation step.

Include account email, order number, purchase date, and a clear cancellation request in the letter.

FAQ

To cancel your Wps Office subscription via the App Store, go to your iPhone/iPad Settings, tap your Apple ID, then select Subscriptions. Find Wps Office and turn off auto-renewal at least 24 hours before your billing period ends. If you need a formal cancellation, consider sending a registered mail to WPS SOFTWARE PTE. LTD.

Yes, you can cancel your Wps Office subscription through Google Play. Open the Google Play app, tap your profile, then go to Payments & Subscriptions and select Subscriptions. Locate Wps Office and follow the cancellation process. For formal disputes, you may send a registered mail to WPS SOFTWARE PTE. LTD.

To cancel your Wps Office subscription via the website, sign in to the WPS Subscription Management Center on wps.com. Disable auto-renewal for your active plan and confirm the cancellation. If you prefer written notice, send a registered mail to WPS SOFTWARE PTE. LTD.

After canceling your Wps Office subscription, your account and cloud files will generally remain intact, but access to premium features will end at the conclusion of the paid period. If you need to retain any files, ensure you back them up before access expires. For formal cancellation, you can send a registered mail to WPS SOFTWARE PTE. LTD.

Generally, Wps Office subscriptions are non-refundable for any part of the period used or unused. Refunds are only considered for service faults or duplicate charges, and must be handled at WPS's discretion. For formal cancellation requests, you may send a registered mail to WPS SOFTWARE PTE. LTD.