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Cancel YEXT
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Yext service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Yext: Easy Method
What is Yext
Overview
Yext is a subscription-based SaaS platform that helps businesses manage their digital knowledge - location data, listings, reviews, and Q&A - across multiple online directories and platforms.
Primary use
Businesses use Yext to keep public business information consistent and to improve local search visibility across third-party sources and aggregators.
How to cancel Yext
Canceling direct web subscriptions
- Sign in to your Yext account on the web.
- Go to Account Settings → Your Subscriptions and disable auto‑renewal for the subscription you wish to stop.
- Confirm the change; service normally continues until the end of the current paid period.
Canceling purchases made via app stores
- If you bought Yext through the Apple App Store or Google Play Store, you must cancel or request refunds through that store.
- Yext’s web cancellation process does not apply to store purchases; follow the App Store or Google Play refund and subscription controls.
What happens when you cancel
Access and service continuity
Disabling auto‑renewal generally does not terminate access immediately.
Your Yext service typically remains active until the end of the current billing term you have paid for.
Listings and ongoing management
After the paid period ends, Yext disclaims responsibility for managing or maintaining your business listings.
Listings Yext managed may stop receiving updates and can revert over time once Yext is no longer responsible.
Will I get a refund?
Yext web purchases (direct)
Yext does not offer automatic refunds as standard practice.
Refunds are discretionary and handled case‑by‑case, often requiring a prompt request and supporting documentation.
App Store and Google Play purchases
- Refunds for purchases via Apple or Google must be requested through the respective store.
- Yext’s refund policy does not govern store purchases; follow the platform refund mechanisms and timelines.
Yext plans and pricing
Pricing summary
The following pricing information is drawn from third‑party analyses and is shown in USD per location where available.
Notes on local pricing
No official Yext pricing in Singapore Dollars (SGD) for 2025/2026 was available publicly in the sources used.
Use the table below for guidance; confirm current pricing with Yext directly.
| Plan | Price | Period | Features |
|---|---|---|---|
| Emerging | US$199/year (per location) | annual | Basic listings coverage (per third‑party sources) |
| Essential | US$449/year (per location) | annual | Expanded listings (per third‑party sources) |
| Complete | US$499/year (per location) | annual | Further expanded directory coverage (per third‑party sources) |
| Premium | US$999+/year (per location) | annual | Custom integrations, dedicated support (per third‑party sources) |
| Typical usage (anecdotal) | Approx. US$30/month per location | monthly | Anecdotal small business estimate (unofficial) |
Your consumer rights in Singapore
Statutory protection
Singapore’s Consumer Protection (Fair Trading) Act offers protections against unfair trading practices.
Yext does not explicitly publish a 14‑day cooling‑off right for digital subscriptions in its public policies.
Practical steps for Singapore consumers
- If you purchased via App Store or Google Play, use the platform’s refund and dispute processes first.
- Document renewal notices, emails, invoices, and any correspondence when requesting discretionary refunds from Yext.
Customer experiences
Positive feedback
- Some Singapore reviewers praise Yext for strong content management and improved local visibility across multiple locations.
- Users report easier maintenance of accurate store information and potential organic traffic gains.
Negative feedback
- Complaints include listings reverting after cancellation and a sense of lacking ownership of listings once Yext stops managing them.
- Other common issues in public reviews include slow customer support, implementation delays, and perceived high cost.
Documentation checklist
Essential account records
- Account email and username used to sign in to Yext.
- Recent invoices or receipts showing the subscription charge and renewal date.
- Confirmation screenshots or copies of Account Settings → Your Subscriptions showing auto‑renewal status.
Supporting evidence for refunds or disputes
- Renewal notification emails and timestamps of when cancellation was requested.
- Any correspondence with Yext support or an account manager.
- Proof of purchase route (web, Apple App Store, or Google Play).
Common mistakes
Failing to check purchase channel
Many users assume web cancellation covers app‑store purchases; it does not.
Always verify whether the purchase was made via the Yext website or a store before attempting cancellation.
Waiting too long to request a refund
Because Yext handles refunds at its discretion, delaying a refund request after an automatic renewal can reduce the chance of a favorable outcome.
Promptly document and contact Yext support if you want to pursue a refund shortly after renewal.
Comparative recap
At a glance
The table below compares key points for direct Yext subscriptions versus App Store / Google Play purchases.
How they differ
| Feature | Direct Yext (web) | App Store / Google Play |
|---|---|---|
| How to cancel | Disable auto‑renewal in Account Settings → Your Subscriptions | Cancel via the App Store or Google Play subscription controls |
| Refund policy | Discretionary, case‑by‑case; usually requires prompt request | Governed by Apple/Google refund policies and timelines |
| Service after cancel | Access continues until end of current paid period | Access and billing follow the store’s subscription rules |
| Listings management after end | Yext disclaims responsibility after paid period ends | Same practical outcome; Yext will not manage listings without an active subscription |
After cancelling
Immediate actions
- Keep confirmation of the cancellation and note the end date of service.
- Export or record your business listing data if you may need it for future management.
Where to get help and further reading
For third‑party overviews and pricing snapshots, see the vetted product summary:
Yext product summary on MarketingMonk
Address
Corporate address
Yext corporate mailing address (as listed in public company information):
One Madison Avenue, 5th Floor, New York, NY 10010, United States
Contact considerations
For account changes and refund requests, use the support channels within your Yext account or, for app‑store purchases, contact the store provider.
Document all communications and retain receipts when engaging support or disputing charges.