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I hereby notify you of my decision to terminate the contract relating to the Youcam service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Youcam: Easy Method
What is Youcam
Overview
YouCam is a subscription-based photo and video editing app that offers AI-powered enhancements, AR makeup effects, and advanced retouching tools.
Main uses
Users employ YouCam for portrait edits, filters, virtual makeup, and creative video effects on mobile devices and web platforms.
How to cancel Youcam
Cancel via App Store (iOS)
- Open iPhone/iPad Settings → tap your name → Subscriptions → find YouCam Perfect → Tap "Cancel Subscription".
- Important: Deleting the app does NOT cancel the subscription. Always cancel from your Apple subscription settings.
Cancel via Google Play (Android)
- Open Google Play Store app → tap profile icon → Payments & subscriptions → Subscriptions → select YouCam Perfect → Cancel subscription.
- Confirm cancellation in Google Play and keep your confirmation email or screenshot for records.
Cancel via Web (Perfect Corp. website)
- Log into your YouCam account on the Perfect Corp. site → go to subscription or billing settings → use the on-site option to cancel.
- If the site does not allow cancellation, send a written cancellation notice as required in the Terms to the provider.
What happens when you cancel
Access after cancellation
When you cancel a recurring subscription, you typically retain access until the end of the paid billing period.
Renewal and charges
Cancellation prevents future renewals but does not retroactively remove charges already posted by the store or provider.
Data and account state
Your account and any uploaded content usually remain; check YouCam account settings for data retention and deletion options.
Will I get a refund?
Refunds for App Store (iOS)
- Refunds must be requested directly from Apple; Perfect Corp. cannot process App Store refunds.
- Use Apple's Report a Problem page or your Apple purchase history to request a refund from Apple.
Refunds for Google Play (Android)
- If the subscription was started less than 48 hours ago, contact Google to request a refund via Google Play help.
- After 48 hours, refunds are subject to Google Play policies; Perfect Corp. cannot directly issue Google Play refunds.
Refunds for Web purchases (Perfect Corp.)
- Perfect Corp. may consider refund requests within 7 days of purchase; refunds are processed pro‑rata minus transaction fees.
- No refunds are offered after 7 days for web subscriptions under the provider's stated policy.
Youcam plans and pricing
Pricing table (Singapore App Store listings)
| Plan | Price | Period | Features |
|---|---|---|---|
| Pro Version (Weekly) | S$14.98 | Weekly | Full access to YouCam AI Pro weekly subscription |
| Premium Version (Weekly) | S$9.98 | Weekly | Full access to YouCam AI Pro weekly subscription (Premium tier) |
| Premium Version (Yearly) | S$39.98 | annual | Full access to YouCam AI Pro yearly subscription (Premium tier) |
| Pro Version (Yearly) | S$99.98 | annual | Full access to YouCam AI Pro yearly subscription (Pro tier) |
| YouCam Perfect Premium (1 Month) | S$6.98 | monthly | YouCam Perfect monthly subscription |
| Premium Version (Monthly) [YouCam Perfect] | S$8.48 | monthly | YouCam Perfect monthly subscription alternate listing |
| Pro Version (Yearly) [YouCam Perfect] | S$67.90 | annual | YouCam Perfect yearly subscription (Pro tier) |
| Premium - Pro (Yearly) [YouCam Perfect] | S$89.98 | annual | YouCam Perfect yearly subscription (Premium-Pro tier) |
Your consumer rights in Singapore
Legal framework
Singapore's Consumer Protection (Fair Trading) Act does not automatically grant a 14-day cooling-off right for digital subscriptions.
Practical implications
Consumers in Singapore must rely on the provider's voluntary refund policy; for YouCam web purchases this means a 7-day refund window.
Recommended actions
- Monitor trial start and renewal dates closely and cancel before renewal if you do not want to continue.
- Keep receipts and order IDs to support any dispute or refund request.
Customer experiences
Positive feedback
Many users praise YouCam for strong editing tools, high-quality enhancements, and a wide feature set that performs reliably over time.
Negative feedback
Complaints commonly mention unexpected charges from "free trials", difficulty obtaining refunds, and customer support delays or non-response.
Balanced takeaway
- YouCam offers powerful features that satisfy many users, but billing and refund issues have been repeatedly reported by others.
- Proactive subscription management (cancel before renewal) reduces the risk of unwanted charges.
Documentation checklist
Essential items to gather
- Order receipt or App Store/Google Play purchase confirmation (order ID, date, amount).
- Account email and username used for YouCam or Perfect Corp. web login.
- Screenshots showing the subscription entry, renewal date, and any trial offer terms.
Optional supporting items
- Bank or card statement showing the charge.
- Any email correspondence with support and timestamps.
Common mistakes
Deleting the app instead of cancelling
Many users delete the YouCam app assuming it cancels billing. This does not stop recurring payments.
Always cancel via your App Store, Google Play, or the web account billing page to stop future charges.
Missing the refund window
For web purchases, Perfect Corp.'s refund window is 7 days. Missing that window usually ends refund eligibility.
Similarly, App Store and Google Play refunds follow the respective store's timelines and policies.
Assuming local cooling-off rights
Some consumers expect a 14-day cooling-off period like EU/UK rules; Singapore law does not provide this for digital subscriptions.
Check the provider's stated refund policy and act quickly if you need to request a refund.
Comparative recap
Quick comparison
| Channel | How to cancel | Refund handling | Key note |
|---|---|---|---|
| App Store (iOS) | Cancel via iPhone/iPad Settings → Subscriptions | Refunds requested from Apple; Perfect Corp. cannot process | Deleting app does NOT cancel subscription |
| Google Play (Android) | Cancel in Google Play Store → Subscriptions | Contact Google for refunds (48-hour window for simple requests) | Keep Google confirmation for records |
| Web (Perfect Corp.) | Cancel from your YouCam account billing/subscription page or send written notice | Refunds considered within 7 days, pro‑rata minus fees; none after 7 days | Provider policy governs refunds for web purchases |
After cancelling
Immediate steps
- Keep cancellation confirmation email or screenshot from the store or account page.
- Monitor your bank/card for any unexpected charges during the next billing cycle.
Where to request refunds or check listings
- iOS App page (Singapore): YouCam AI Pro on the App Store
- iOS App page (Singapore): YouCam Perfect on the App Store
Address
Mailing address for notices
For formal cancellation correspondence, use the provider's Taipei operational address as the practical contact point.
Physical address
14F, No. 98 Minquan Road, Xindian District, New Taipei City 231, Taiwan