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Cancel ZETY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Zety service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Zety: Easy Method
What is Zety
Overview
Zety is an online resume and cover letter builder that offers templates, content suggestions and export options to help job seekers create professional application documents.
The service includes editable templates, AI-assisted text suggestions, and export formats such as PDF and Word (full downloads require a paid plan).
Main features
Zety provides customizable templates, a guided editor, spell‑checking and tips aimed at ATS compatibility and hiring outcomes.
There is a free basic tier with limited downloads and paid plans that unlock full-format downloads and additional features.
How to cancel Zety
Cancel on the Zety website (web)
- Log in to your Zety account and go to "My Plan" or "My Settings".
- Click "Cancel Auto‑Renewal" and follow prompts; you should receive a confirmation email with a cancellation number.
- If the cancel button does not work, disable ad blockers, try a different browser or device, then retry; if still failing, contact support by email at support@zety.com or by phone.
Cancel via Apple App Store (iOS)
- Open your Apple ID settings, tap Subscriptions, then select Zety and Cancel Subscription.
- Apple manages billing and refunds for App Store purchases; use Apple’s subscription and refund tools for follow up.
Cancel via Google Play Store (Android)
- Open Google Play Store, go to Menu → Subscriptions → Zety, and select Cancel.
- Google handles billing and refunds for Play Store purchases; submit refund requests through Google Play if needed.
What happens when you cancel
Access after cancellation
After cancelling auto‑renewal you typically retain access until the end of your paid billing period.
Free tier features remain available but paid download formats (PDF/Word) will be restricted once access ends.
Confirmation and billing
Zety should send a cancellation confirmation email containing a cancellation reference number; save this for records.
If you were charged via Apple or Google, billing and refunds are processed by those platforms and follow their rules.
Will I get a refund?
Zety refund policy (general)
- Zety offers a full refund if you request cancellation by emailing support within the first 7 days of purchase.
- After 7 days refunds are discretionary and may be granted only if no files were downloaded while the account was active.
Platform purchases and exceptions
- App Store and Google Play purchases follow Apple’s and Google’s refund processes, not Zety’s internal policy.
- Users have reported cases of difficult cancellations and limited refunds after trial periods; document charges and correspondence if you dispute a charge.
Zety plans and pricing
Pricing overview
The table below summarizes publicly reported plan names, prices and key features. Amounts are shown in USD as listed publicly.
Singapore users will likely be charged in USD and see a currency conversion from their card provider.
| Plan | Price | Period | Features |
|---|---|---|---|
| Free (Basic) | USD 0.00 | One-time use / permanent until upgraded | Resume builder and templates; downloads only in plain text |
| Pro (14-day trial) | USD 1.95 for 14 days; then USD 25.95 every 4 weeks | 4-weekly (billing cycle) | Full access including PDF/Word downloads; auto-renew |
| Annual | USD 71.40/year (~USD 5.95 per month) | Annual | Full access including PDF/Word downloads; billed yearly |
Your consumer rights in Singapore
Cooling‑off and digital content
The 14‑day cooling‑off right in Singapore does not automatically apply to digital content such as online resume services unless expressly provided.
Zety’s publicly stated policy offers a 7‑day discretionary refund window; treat that as the primary route for refunds in Singapore.
Complaint and enforcement options
- If cancellation is difficult or misleading, you may file a complaint with the Consumers Association of Singapore (CASE).
- Unfair practices can be reported under the Consumer Protection (Fair Trading) Act (CPFTA); gather evidence of misleading terms or difficult cancellations.
Customer experiences
Positive feedback
- Users praise Zety for easy navigation, ATS‑friendly templates, helpful content suggestions and outcomes such as landing jobs.
- Reviewers note a clean interface, useful tips, and tools like spell‑check and personalized text suggestions.
Negative feedback
- Many users report unexpected auto‑renewals after low‑cost trials and difficulty cancelling; pricing visibility can be poor.
- Complaints include malfunctioning cancel buttons (often fixed by disabling ad blockers), delayed refunds, and inconsistent customer service.
Documentation checklist
What to collect before you contact support
- Account email and username used for Zety.
- Order receipt, payment method details and date(s) charged.
- Screenshot(s) of subscription page, cancellation attempts and any error messages.
How to present your case
- Include the cancellation confirmation number if available and the date you requested cancellation.
- State clearly whether you want a refund, a partial refund, or only confirmation that auto‑renewal has been stopped.
Common mistakes
Technical issues
A common problem is assuming the in‑site cancel button always works. Ad blockers and browser extensions can prevent the button from functioning.
Retry with ad blockers off, a different browser or device, and take screenshots of any broken buttons or errors.
Billing and timing errors
Another frequent mistake is not checking whether a trial converts into an auto‑renewing subscription at a higher monthly rate.
Also, cancelling the account does not always stop platform billing - check Apple or Google subscriptions if you signed up via an app store.
Comparative recap
Plan comparison summary
The table below highlights key differences between the main Zety plans and practical considerations for Singapore users.
Use this to choose the plan best suited to trialing or longer term use.
| Plan | Price | Billing cycle | Refund window / Notes |
|---|---|---|---|
| Free (Basic) | USD 0.00 | One-time / permanent | No paid refunds needed; downloads limited to plain text |
| Pro (14-day trial) | USD 1.95 for 14 days; then USD 25.95 | Every 4 weeks | Full refund possible if requested within 7 days; trial auto-renews - watch dates |
| Annual | USD 71.40/year | Annual | Billed yearly; refunds discretionary after 7 days; better for longer use |
After cancelling
Check confirmations and refunds
Save the cancellation confirmation email and any cancellation number for your records.
If you expect a refund, monitor your bank or card statement and follow up with support if it does not appear.
Further help and resources
- Cancellation tips and community reports: JustCancel - Zety guidance.
- Step‑by‑step subscription cancel guide: Postclic - Cancel Zety.
- User reports and discussions (complaints and advice): Reddit discussion.
- Product overview and aggregated reports: AI Tools Explained - Zety.
- Support contact (email): support@zety.com (use this for refund requests within the 7‑day window).
Address
Company address
BOLD LLC, City View Plaza II, 48 Road 165, Suite 6000, Guaynabo, Puerto Rico 00968.
Notes
No Singapore office or local SGD‑priced plans were found in publicly reported data; Singapore consumers will typically be charged in USD with card conversion.
If you encounter persistent problems in Singapore, consider filing a complaint with CASE or seeking remedies under the Consumer Protection (Fair Trading) Act.