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Cancel VIVAMAX
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Vivamax service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Vivamax: Easy Method
What is Vivamax
Service overview
Vivamax is a subscription-based streaming service offering Filipino films, series, exclusive originals and pay-per-view premieres.
The service is available via web and mobile apps and offers multiple subscription tiers and one-time content purchases.
Where it is available
Vivamax distributes content through its apps and website and lists in-app purchase options on app stores for local markets such as Singapore.
Pricing and available plans can vary by platform (in-app purchase vs. website subscription).
How to cancel Vivamax
Cancel via iPhone (App Store)
- Open Settings on your iPhone, tap your name, then Subscriptions.
- Find the Vivamax (VMX) subscription and tap Cancel Subscription to stop automatic renewal.
- For app information see the Vivamax App Store listing: Vivamax on Apple App Store.
Cancel via Vivamax website or other platforms
- Log into your Vivamax account on the Vivamax website and look for subscription or account settings to cancel (steps vary by platform).
- If you cannot cancel online, consult the cancellation guide summarized by third‑party help resources: Postclic: How to cancel Vivamax.
What happens when you cancel
Access after cancellation
When you cancel, you typically retain access to Vivamax content until the end of the current paid billing period.
Access does not usually continue beyond the paid period unless otherwise stated in your subscription terms.
Subscription renewal and data
Cancellation prevents future automatic renewals; it does not usually delete your account or viewing history immediately.
If you want account removal, check Vivamax account settings or contact support for data-deletion procedures.
Will I get a refund?
General refund policy
Refunds are generally not guaranteed for unused time after cancellation; many streaming services do not offer pro-rata refunds.
Whether you receive a refund often depends on where you subscribed (App Store, Google Play, or directly on Vivamax).
Exceptions and platform refunds
- If you purchased via Apple or Google, refund requests are handled by those stores under their refund policies.
- One-time purchases (pay-per-view) are typically non-refundable unless the provider or platform decides otherwise.
Vivamax plans and pricing
Overview of listed items
The table below lists in-app purchase items and prices that have been observed on the Singapore Apple App Store.
Prices are shown in Singapore dollars (S$) and reflect the verified data snapshot.
Notes on periods
When the plan name explicitly states a period (e.g., "1 Month", "1 Year") that period is shown.
For items labeled only by tier (e.g., "Max2 Subscription") the billing period was not always specified in the source data.
| Plan | Price | Period | Features |
|---|---|---|---|
| Vivamax Max2 Subscription | S$14.98 | Unknown | Subscription tier (Max2) available via in-app purchase |
| Viva Max+One 2 - 1 Month | S$17.98 | Monthly | 1-month subscription bundle |
| Vivamax Max2 Subscription (other tier) | S$38.98 | Unknown | Higher-tier Max2 subscription option |
| P499: DIGITAL Premieres | S$9.98 | One-time | Digital premiere pay-per-view |
| P299: ADVANCED VOD Screenings | S$6.98 | One-time | Advanced video-on-demand screening |
| P99: Classics Catalog | S$2.98 | One-time | Access to classics catalog |
| Vivamax Max2 Subscription (annual tier) | S$138.98 | Unknown | Annual Max2 subscription tier |
| Vivamax Max2 Subscription (mid tier) | S$71.98 | Unknown | Mid-level Max2 tier |
| Vivamax Max3 Subscription | S$47.98 | Unknown | Max3 tier subscription |
| Viva Max+One 2 - 1 Year | S$179.98 | Annual | 1‑year subscription bundle |
Your consumer rights in Singapore
General protections
Consumers in Singapore are protected by laws against unfair trading practices and misleading representations.
Contract terms and refund policies must not be unconscionable or deceptive under local consumer protection frameworks.
Practical steps if you have a dispute
- Keep receipts and subscription records as evidence of purchase.
- Contact the merchant first (Vivamax) and ask for clarification or a remedy in writing.
- If unresolved, consider contacting local consumer advice bodies or your bank/card issuer for chargeback options.
Customer experiences
Common themes from reviews
Public reviews show a mix of experiences: some users praise the content catalog, while others report issues with billing or account access.
Reviews can highlight delays in responses or confusion over how to cancel depending on the platform used.
Where to read verified reviews
For firsthand customer reports, consult review listings such as Trustpilot: Trustpilot - Vivamax reviews.
Keep in mind reviews reflect individual experiences and may not represent all customers.
Documentation checklist
Essential items before you cancel
- Account email/username and password for Vivamax.
- Receipt or proof of payment (Apple/Google receipt or Vivamax invoice).
- Subscription name as shown in billing (e.g., Max2, Max3, Viva Max+One 2).
Useful extras to have
- Device information (iPhone/Android) and platform where purchase was made.
- Screenshots of subscription entries or billing transactions.
- Any correspondence with Vivamax support or app store refund requests.
Common mistakes
Canceling in the wrong place
Many users try to cancel on the Vivamax website after subscribing via the App Store.
If you subscribed through Apple or Google Play, you must cancel through that store to stop auto-renewal.
Missing timing and receipts
Waiting until after a renewal can lead to unexpected charges; check renewal dates and cancel before the next billing cycle.
Not saving receipts or transaction IDs makes dispute resolution slower and often more difficult.
Comparative recap
Quick comparison of cancellation routes
The table below summarizes typical differences between cancelling via app stores versus website subscriptions.
Use the route that matches where you originally purchased the subscription.
| Feature | Cancel via App Store | Cancel via Website |
|---|---|---|
| Who handles refunds | Apple/Google handles refund requests | Vivamax (merchant) handles refund requests |
| Access after cancel | Access usually continues until end of billing period | Access usually continues until end of billing period |
| Ease of immediate stop | Can cancel instantly in device settings | May require logging into account or contacting support |
After cancelling
What to check immediately
- Confirm cancellation email or on-screen confirmation from the platform you used.
- Verify your next billing date shows no upcoming charges.
Helpful links and next steps
- Vivamax cancellation guide and tips (third‑party summary): Postclic - Cancel Vivamax.
- Vivamax app listing for platform-specific details: Vivamax on Apple App Store.
- Read customer feedback to set expectations: Vivamax reviews on Trustpilot.
Address
Corporate address
7th Floor East Tower, Philippine Stock Exchange Centre, Exchange Road, Ortigas Center, Barangay San Antonio, Pasig 1605, Metro Manila, Philippines
Notes about contacting
Use official account and billing channels first when seeking cancellation or refunds.
If you need further consumer advice in Singapore, keep documentation ready and consult local consumer guidance services.