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Cancel WETV
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Wetv service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Wetv: Easy Method
What is Wetv
Service overview
WeTV is a subscription-based streaming platform offering Asian dramas, variety shows and original content. VIP subscribers get benefits such as ad-free viewing, early episode access and multi-device playback.
How subscriptions work
VIP access is activated through the platform where you purchase (App Store, Google Play, website or third-party top-up vendors). Billing and cancellation rules depend on that original payment channel.
How to cancel Wetv
Cancel on iOS (App Store)
- Open Settings on your iPhone or iPad.
- Tap your name → Subscriptions → select WeTV → Cancel Subscription.
- Cancel at least 24 hours before the renewal date to stop auto-renewal.
Cancel on Android (Google Play) and website/others
- Google Play: Open Play Store → profile icon → Payments & subscriptions → Subscriptions → select WeTV → Cancel. Uninstalling the app does not cancel the subscription.
- If you subscribed via the website or other channels, manage or cancel online where you purchased, or follow vendor-specific instructions.
- For postal or corporate cancellation guidance, see the Postclic page linked below.
What happens when you cancel
Access after cancellation
After you cancel, your VIP access normally continues until the end of the current paid billing cycle. You keep benefits until that date.
Renewal and account data
Auto-renewal stops at the next renewal date once cancellation is processed. Your account and watch history typically remain unless you delete the account separately.
Will I get a refund?
General refund policy
WeTV does not provide pro‑rata refunds for unused time after cancellation. Service continues until the end of the billing cycle but fees already paid are not returned.
Exceptions and third-party purchases
- Once membership benefits are activated, refunds are generally not available even if auto-renewal is later cancelled.
- Purchases via third parties (for example SEAGM vouchers or top‑up vendors) are non-refundable and non-returnable under their terms.
- If you believe you have exceptional grounds for a refund, you must request it through the original payment platform (App Store, Google Play, or the vendor you used).
Wetv plans and pricing
Overview of third-party pricing
The table below lists sample prices from third-party top-up vendors and a Singtel listing for Singapore (February 2026). Official in-app prices may differ.
Pricing table
| Plan | Price (S$) | Period | Features |
|---|---|---|---|
| 1 Month VIP (Lapakgaming top-up) | S$4.25 | monthly | VIP access, ad-free, early episode access, multi-device |
| 3 Months VIP (Lapakgaming top-up) | S$10.24 | Quarterly | VIP access, ad-free, early episode access, multi-device |
| 12 Months VIP (Lapakgaming top-up) | S$34.06 | annual | VIP access, ad-free, early episode access, multi-device |
| 1 Month VIP (Lotkeys) | S$4.01 | monthly | WeTV VIP Subscription (discounted bundle) |
| 3 Months VIP (Lotkeys) | S$10.05 | Quarterly | WeTV VIP Subscription (discounted bundle) |
| 12 Months VIP (Lotkeys) | S$37.26 | annual | WeTV VIP Subscription (discounted bundle) |
| 30-day recurring via Singtel CAST.SG | S$8.98 | monthly | WeTV VIP subscription via Singtel CAST bundle |
Your consumer rights in Singapore
Legal context
Under Singapore law, digital services generally do not have a statutory 14-day cooling-off period once access to the service has begun. Rights to refunds are limited in this context.
Practical implications
- WeTV’s terms reflect this approach: no refunds after activation of membership benefits.
- Voucher or third-party purchases are normally non-refundable by vendor terms.
- If you seek a refund, you must contact the original payment platform - Apple, Google Play, or the vendor used - and follow their processes.
Customer experiences
Positive feedback
Some third-party listings show strong positive ratings for top-up reliability and price - examples include high scores on vendor review pages for VIP top-ups.
Discounted top-up vendors attract users looking for lower-cost subscriptions than official app store pricing.
Negative feedback
User reports on review sites mention app instability such as crashes, buffering and login loops that can affect service usability.
Other complaints include billing or subscription visibility problems: charges without VIP access, subscriptions not appearing under Google Play, and missing manage-subscription options.
Documentation checklist
What to gather before cancelling
- Receipt or order confirmation showing the purchase channel (App Store, Google Play, vendor name).
- Account email or username tied to WeTV.
- Billing date / next renewal date.
When requesting support or refunds
- Screenshots of charges, error messages, or failed access to VIP content.
- Relevant vendor transaction IDs (Apple/Google order number or vendor top-up ID).
- Timeline of issue attempts and any correspondence with support teams.
Common mistakes
Uninstalling the app without cancelling
Many users think deleting the app cancels the subscription; it does not. Subscriptions must be cancelled through the original payment service (App Store or Google Play) or vendor portal.
Assuming refunds are automatic
Expecting pro‑rata refunds after cancellation is a frequent error. WeTV’s published policy and vendor terms generally do not allow refunds once benefits are active.
Comparative recap
Quick comparison
| Source | Typical price (S$) | Period | Notes |
|---|---|---|---|
| Lapakgaming top-up | S$4.25 (1 month) | Monthly | Discounted vendor top-up; may be lower than official store price. |
| Lotkeys top-up | S$4.01 (1 month) | Monthly | Discounted bundle offering; vendor terms apply. |
| Singtel CAST listing | S$8.98 (30-day recurring) | Monthly | Official bundle listing; higher than third-party top-ups. |
How to choose
Choose based on trust in the vendor, refund policy, and whether you prefer official billing (App Store/Play) or discounted third-party top-ups.
After cancelling
What to check
- Confirm cancellation in the platform you used (App Store subscriptions, Google Play subscriptions, vendor account).
- Keep a record (screenshot or email) showing cancellation confirmation and the service end date.
Useful links
- WeTV subscription terms
- WeTV help & cancellation instructions
- Postclic cancellation guidance
- Lapakgaming WeTV top-up
- Lotkeys WeTV top-up
Address
Corporate / postal contact
The primary address used for correspondence in Singapore is:
The Great Room - 63 Robinson Road, Afro Asia, Suite 07‑09, Singapore 068894
When to use the address
Use this address if a postal cancellation or formal written notice is required by the vendor or for records. For billing disputes, start with the original payment platform’s support first.