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Cancellation service #1 in Singapore
AdvancedVPN is a subscription-based VPN service that encrypts your internet connection to protect privacy and bypass geographic restrictions.
The service offers a network of servers across many countries and client apps for common platforms.
AdvancedVPN promotes fast connections, security features, and ease of use for streaming and general privacy needs.
Subscription management and refund rules vary depending on whether you bought directly from the website or through an app store.
If you cancel auto-renewal for a site-bought subscription, your current paid period remains active until its expiry date.
After the paid period ends, access to servers and features will stop unless you renew or resubscribe.
Canceling auto-renewal does not necessarily delete your account or data; you should request account removal if desired.
Keep copies of receipts or billing confirmation if you may request a refund or dispute later.
AdvancedVPN offers a 30-day money-back guarantee for initial purchases made directly via their website.
Below is the pricing information available from AdvancedVPN’s published data for their official quarterly plan.
Prices shown are in USD with an approximate SGD conversion noted.
| Plan | Price (USD) | Period | Features |
|---|---|---|---|
| Quarterly (AdvancedVPN official website) | US$39.97 per quarter | Quarterly | Ultra-fast, 94-country servers, 30-day money-back guarantee (≈ S$55 - S$57 per quarter) |
Under Singapore’s Consumer Protection (Fair Trading) Act (CPFTA), digital service providers should offer clear cancellation and refund terms.
Consumers are entitled to remedies when services are not provided as promised or are defective.
Some users report fast and reliable connections, friendly customer support, strong security, and good streaming performance.
These users highlight speed, ease of use, and responsive support as strengths.
Other users have reported slow speeds, unstable connections, frequent disconnections, and unhelpful or delayed customer service.
Common complaints include poor UX and inconsistent reliability across different locations and apps.
Example: Trying to cancel an App Store subscription from the AdvancedVPN website - this will not stop Apple billing.
Always cancel via the same channel used to purchase: account settings on the site, Apple device settings, or Google Play subscriptions.
Example: Waiting more than 30 days to request a refund without evidence of outages reduces the chance of approval.
Keep receipts and records of service problems and support contacts to strengthen a late refund request.
This table summarizes cancellation and refund handling for different purchase channels and the official quarterly price.
Use it to confirm the correct cancellation route for your subscription.
| Item | AdvancedVPN (site) | Apple App Store | Google Play |
|---|---|---|---|
| Cancellation method | Turn off auto-renewal on site or contact support | Cancel via Apple Subscriptions in device settings | Cancel via Google Play Subscriptions |
| Refund eligibility | 30-day money-back guarantee (site purchases) | Refunds handled by Apple (AdvancedVPN does not issue) | Refunds handled per Google Play policy |
| Price example | US$39.97 per quarter (≈ S$55 - S$57) | Varies by App Store billing | Varies by Play Store billing |
Save confirmation of cancellation and keep access receipts until your paid period ends and any refund is processed.
If you plan to switch VPNs, export any needed settings and update device network or app preferences.
AdvancedVPN, Inc.
21163 Newport Coast Dr. Suite #502, Newport Coast, CA 92922, USA
For cancellation assistance or refund inquiries for site purchases, contact AdvancedVPN support as described in their Terms.
For App Store or Google Play purchases, use Apple Support or Google Play Help for billing and refund requests.
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Written by Joshua Khoo
Digital-law graduate · 8 years experience
Graduate in digital law and passionate about secure written communication, I have been writing guides on certified mail and electronic registered delivery for 8 years.