Cancellation Ghost: Easy Method

What is Ghost

Overview

Ghost is a subscription-based service focused on privacy, VPN-like protection and related apps that help secure internet browsing and provide temporary phone numbers in some app variants.

Service scope

Ghost offers web-managed subscriptions (Ghost(Pro)) and in-app purchases through stores such as the Singapore App Store for mobile apps like "Ghost - Second Phone Number".

How to cancel Ghost

Cancel Ghost(Pro) via web

• Log into Ghost Admin on the web.
• Go to Ghost(Pro) → Billing.
• Click “Cancel account” to stop auto-renewal.

Cancel in-app subscriptions (App Store / Google Play)

• There is no separate cancellation flow on Ghost’s web for App Store or Google Play purchases.
• To stop those subscriptions, cancel directly in the respective store (App Store or Google Play).

What happens when you cancel

Access and renewals

Cancelling stops future auto-renewals. You generally keep access until the end of the paid billing period.

Data and account state

Account content and settings typically remain available until the subscription expires. Check Ghost Admin for export or backup options before expiry.

Will I get a refund?

Standard refund policy

Ghost generally does not offer refunds for subscriptions cancelled via the web interface.

Exceptions and discretionary refunds

• Refunds may be granted at the Ghost Foundation’s discretion, typically only within the first three days of the subscription.
• Prorated refunds for annual plans may be possible in some cases.
• Ghost’s published policies do not explicitly reference a 14-day cooling-off right; outcomes may vary by purchase method.

Ghost plans and pricing

Available in-app prices (SGD)

The following in-app prices are taken from the Singapore App Store listing for the "Ghost - Second Phone Number" app.

Pro plans and features

Your consumer rights in Singapore

Cooling-off and distance selling

Under Singapore law (CPFTA and Distance Selling rules) consumers generally have a 14‑day cooling-off period for online purchases, allowing cancellation and a full refund unless the right is explicitly waived.

How this applies to digital services

• If digital content or services are fully delivered and you agreed to waive the cooling-off right, the right may not apply.
• Ghost’s public policies do not explicitly reference the 14‑day right, so Singapore consumers should ask Ghost directly about invoking statutory cooling-off rights.
• If a dispute arises, you can consider filing a complaint with CASE (Consumers Association of Singapore) or pursuing remedies under the CPFTA.

Customer experiences

Positive feedback

Some users praise Ghost for a clean, distraction‑free publishing experience and built-in tools for newsletters and memberships.

These users report the platform feels fast and focused, helping them create content rather than manage backend complexity.

Negative feedback

Common complaints include slow or unsatisfactory support, with reports of generic or dismissive responses from support staff.

Refund dissatisfaction and unexpected billing have been reported; some reviewers describe partial refunds or poor communication when disputing charges.

Documentation checklist

What to gather before contacting support

• Account email and username used for the Ghost subscription.
• Payment receipts, billing dates and transaction IDs.
• Screenshot of subscription status in Ghost Admin or app store purchase history.
• Any support correspondence and dates of contact.

Why these items help

• Receipts and transaction IDs speed up verification and refund reviews.
• Purchase history proves where the subscription was made (web vs in‑app), which determines cancellation flow and refund route.

Common mistakes

Canceling in the wrong place

Example: Cancelling on the Ghost website when the subscription was purchased through the App Store will not stop the store’s auto‑renewal.

Always check where the original purchase was made and cancel there.

Assuming automatic refunds

Example: Expecting a full refund after web cancellation. Ghost generally does not offer refunds for web cancellations, and discretionary refunds are limited.

Keep documentation and raise the issue quickly if you believe a statutory cooling‑off right applies.

Comparative recap

Quick comparison

The table below summarises key differences between Ghost web subscriptions and in‑app purchases available in Singapore.

How to read the table

After cancelling

Follow-up actions

• Export or back up any content you need before your access ends.
• Confirm cancellation and check the expiration date in Ghost Admin or your store subscription page.

Helpful links

• Postclic summary: how to cancel Ghost
• Ghost pricing (official)
• Ghost - Second Phone Number (Singapore App Store)
• User reviews on Trustpilot

Address

Singapore address

160 Robinson Road, #14-04 SBF Center, 068914 Singapore, Singapore.

Notes about addresses

Addresses may be used for regional contact or corporate registration and do not replace support channels for subscription or refund requests.