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Cancellation service #1 in Singapore
Nibblevpn is a subscription-based VPN service that encrypts internet connections to improve privacy, security and access to geo-restricted content.
The service is offered as mobile apps and a web subscription with recurring billing tied to the purchase platform or Nibble's website.
Subscriptions may be purchased through Apple App Store, Google Play, or directly on Nibble’s website.
Billing, cancellation and refund rules vary by purchase channel; deleting the app does not always stop recurring charges.
After cancellation you usually retain access until the end of your current paid period; the service typically does not cut off immediately.
Exact access timing depends on the billing platform and your subscription terms.
Cancellations stop automatic renewals but do not necessarily delete your account or stored data; you may need to request account removal separately.
Keep records of cancellation confirmations and dates in case you need to dispute future charges.
Refunds for purchases made through the App Store or Google Play are subject to those platforms’ refund policies.
Nibble cannot directly grant refunds for platform purchases; contact Apple or Google for refunds.
Purchases made directly via Nibble’s website are stated as non‑refundable and/or non‑exchangeable unless applicable law requires otherwise.
For EU users only: a 14‑day withdrawal right exists for digital goods, but it may be lost if you consented to immediate performance and the service was delivered.
Nibblevpn pricing may vary by region and platform. Do not rely on third‑party pages for current prices.
Check prices and billing terms at Nibble’s official site before purchase to confirm the current offers.
No official, up‑to‑date SGD pricing was available in the verified pages used for this guide.
Pricing may be dynamic and is typically shown at checkout on the platform you use to subscribe.
Under Singapore law (for example the Consumer Protection (Fair Trading) Act) consumers can seek remedies if a service is not as described or if misleading clauses exist.
Unfair or unclear contract terms may be challenged under Singapore distance‑selling rules or fair trading protections.
For App Store and Google Play purchases, consumers generally must rely on those platforms’ complaint and refund procedures.
For website purchases, Singapore consumers may have additional recourse if terms are unfair, unclear or misrepresented.
Some users report satisfactory features such as ease of use and a good learning experience, noting flow, accuracy and readable content.
These positive comments indicate the service meets expectations for certain customers.
Multiple reviews report continued charges despite attempted cancellations, especially where subscriptions were handled through Apple.
Other complaints include hidden charges, confusing website/app design that led to unexpected duplicate charges, and difficulty cancelling.
Many users delete the app but forget to cancel the subscription on the purchasing platform, so charges continue.
Always cancel in the Apple, Google Play, or Nibble web account where the purchase was made.
Failing to save receipts, confirmation emails or screenshots makes it harder to dispute unwanted charges later.
Also avoid assuming refunds will be automatic; follow the platform or vendor process and keep records.
| Purchase channel | How to cancel | Refunds | Common issues |
|---|---|---|---|
| App Store | Cancel via Apple account settings (App deletion does not cancel) | Handled by Apple; contact Apple for refunds | Charges continuing after apparent cancellation; must cancel in Apple settings |
| Google Play | Cancel via Google Play account subscriptions | Handled by Google Play; contact Google for refunds | Confusion if multiple accounts or payment methods used |
| Nibble website | Cancel in your Nibble account settings on the website | Website purchases are generally non‑refundable unless law requires otherwise | Deleting app does not stop charges; locate web account to cancel |
Cancel in the account that processed the payment. Keep records and contact the payment platform for platform purchases.
For website purchases, review Nibble’s terms and Singapore consumer protections if you believe terms were unfair or misleading.
After cancellation, monitor your bank or card statements for at least one billing cycle to confirm no further charges occur.
If you see continued charges, gather your documentation and raise a dispute with your card issuer or the platform used to purchase.
Nibble Group Ltd, 11 Manor Way, Old Woking, Surrey, England, GU22 9JX.
Some instructions or pages reference an Italian address for certain jurisdictions; check Nibble’s official support pages for any locale‑specific contact details.
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Written by Wei Jie Tan
Regulatory watch · 3 years experience
Legal analyst tracking eIDAS, GDPR and electronic delivery regulations for 3 years to make sure every Postclic template is compliant and admissible in court.