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Cancellation service #1 in Singapore
SeriousVPN is a subscription-based virtual private network service that advertises encrypted connections and tools to browse privately and access geo-restricted content.
The service is managed through an account and membership system on the SeriousVPN website, where plans are listed on the membership page.
Features typically promoted include anonymised browsing, server location choices, and platform support via apps or clients.
Official feature and plan details are presented on the provider’s membership page and support materials.
SeriousVPN does not publish detailed public rules about access after cancellation in the materials reviewed.
Typically, cancellation prevents future renewals; whether service continues until the end of a paid period is not explicitly stated by the provider.
After cancellation, you should verify that automatic renewals have stopped by checking your account and upcoming billing dates.
Keep copies of any cancellation confirmation emails and billing statements to prove the subscription end if a dispute arises.
No explicit refund policy was found on SeriousVPN’s website, Help Center, or Terms pages in the reviewed sources.
There is no publicly stated 14-day right-to-refund or money-back guarantee available in the documents checked.
Official plan tiers are listed on the SeriousVPN membership page, which is the authoritative source for current offerings and any published prices.
Visit the official membership page for the most up-to-date information: seriousvpn.net/membership.html.
No verified pricing in Singapore dollars (SGD) for 2025/2026 or current explicit price lists were available in the reviewed materials.
Do not rely on third-party sources for exact pricing; always confirm on the official membership page before purchasing.
Singapore consumers are protected under the Consumer Protection (Fair Trading) Act (CPFTA) against misleading or unfair trading practices.
These protections may be relevant if advertising or contract terms were deceptive, though each case depends on the facts.
Public trust checks show caution: Scam Detector / ScamAdviser assigns SeriousVPN a relatively low trust score and flags proximity to suspicious sites.
These signals suggest some reviewers or automated checkers view the site as having potential red flags for phishing, malware, or spam risk: see the checker at ScamAdviser.
There were few clearly positive, verifiable user reviews in the sources provided for this guide.
Users seeking real-world experiences should check multiple review platforms and the official support responses before deciding.
Many users assume a refund will be automatic after cancellation; in this case no public refund guarantee was found.
Always confirm refund eligibility with support and obtain written confirmation rather than assume one will be issued.
Failing to save the cancellation confirmation email or screenshots of the account status can make disputes harder to resolve.
After cancelling, archive any confirmation emails and monitor card statements for further charges.
| Feature | = period | SeriousVPN - Notes |
|---|---|---|
| Cancellation method | N/A | Cancel via account: Profile → My Account → Membership & Billing; or request via support/live chat. See membership page. |
| Refund policy | N/A | No explicit public refund policy located; no 14‑day money‑back guarantee found. |
| Support channels | N/A | Support Request Form and Live Chat are primary routes; use “Cancel my membership” as subject when contacting support. |
| Public trust / reviews | N/A | Third‑party trust checkers give a low score and flag potential red flags; verify carefully before purchasing. |
The table highlights the practical points to compare: how to cancel, what refund options exist, available support, and public trust indicators.
“Period = period” is included as the column header for clarity; many items here are not period-based and are marked N/A where appropriate.
No standard or publicly documented “cancellation address” or postal contact was found in the reviewed sources for SeriousVPN.
Because an official postal or email cancellation address is not published in the available materials, use the in-account cancellation flow or the Support Request Form / Live Chat to request termination.
If SeriousVPN does not respond or you suspect misleading conduct, preserve all communications and consider contacting local consumer protection authorities in Singapore.
Keep evidence of purchases, screenshots and any refusal or non-response from the provider to support your complaint.
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Written by Min Hui Ng
Postclic editor · 5 years experience
Editor at Postclic for 5 years, I turn complex registered electronic mail procedures into clear, actionable English.