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Cancel SOLVPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Solvpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Solvpn: Step-by-Step Guide
What is Solvpn
Overview
Solvpn is a subscription-based VPN service that encrypts internet traffic, protects privacy, and helps bypass geo-restrictions. The service advertises instant activation, unlimited bandwidth, and multiple simultaneous connections.
Provider information
Solvpn's public website is hosted at solvpn.es and the provider appears to operate from Spain. Public-facing documentation on cancellation and refunds is limited or not available on the official site.
How to cancel Solvpn
General approach
There is no cancellation policy visible on the Solvpn website or help center. Use account settings or contact support to request cancellation.
Step-by-step cancellation (recommended)
- Sign in to your Solvpn account at https://solvpn.es/.
- Look for subscription, billing, or account settings to locate a cancel option.
- If no in-app or web cancel option exists, contact Solvpn support requesting cancellation and confirmation.
- Record the date/time and save any cancellation confirmation or correspondence from support.
- If you subscribed via an app store (Apple/Google), cancel the subscription through your store account following the store’s flow.
What happens when you cancel
Access and service period
Cancellation typically stops future renewals but does not always end access immediately. If you paid for a period, you may retain access until the paid period ends.
Account and data
Expect your account credentials to remain valid unless the provider deletes accounts. Solvpn does not publish specific data-retention details publicly.
Will I get a refund?
Public policy status
No explicit refund policy or a stated 14‑day right is visible on the Solvpn website. Solvpn’s site does not present clear, public terms confirming refunds for subscription cancellations.
Possible exceptions and steps
- If you believe you are entitled to a refund, contact Solvpn support and request a refund with reasons and proof of purchase.
- If you subscribed through an app store, refunds may be handled by the store - follow the store’s refund process.
- Document all communications and keep payment receipts to support any refund claims.
Solvpn plans and pricing
Price table
| Plan | Period | Price (approx S$) | Features |
|---|---|---|---|
| Monthly VPN (web price) | monthly | ≈ S$6.74 | Instant activation, unlimited devices, 6 simultaneous connections, unlimited bandwidth, 24/7 support |
| 3‑Month VPN | 3‑Month | ≈ S$19.49/month (charged quarterly) | Same as Monthly plan |
| 6‑Month VPN | 6‑Month | ≈ S$34.49/month (charged semi‑annually) | Same as Monthly plan |
| 1‑Year VPN | annual | ≈ S$59.99/year (~S$5.00/month equivalent) | Same as Monthly plan |
| 2‑Year VPN | 2 Years | ≈ S$104.99/2 years (~S$4.38/month equivalent) | Same as Monthly plan |
| 3‑Year VPN | 3 Years | ≈ S$149.99/3 years (~S$4.17/month equivalent) | Same as Monthly plan |
Your consumer rights in Singapore
Cross-border purchases and EU law
Solvpn is based in Spain, so EU digital content rules may apply. Generally, EU rules include a 14‑day withdrawal right for digital services unless you consented to immediate performance.
Singapore consumer considerations
Singapore consumers should note that local protections may differ and cross-border enforcement can be more complex. If you purchased from the provider, keep written records and receipts for any dispute.
Customer experiences
Positive feedback
Trustpilot contains a small sample of positive reviews (May 2024) praising speed, stability, and ease of setup. Two 5‑star reviews are visible at the provider’s Trustpilot page.
Limitations and negative signals
No negative reviews were found on the Trustpilot listing used for this guide, but the sample size is very small. Limited public feedback makes it hard to assess recurring issues reliably.
See user reviews at Solvpn on Trustpilot.
Documentation checklist
What to gather before cancelling
- Account email/username and subscription ID.
- Payment receipt, transaction ID, and date of payment.
- Screenshots or saved emails of any terms shown at signup.
- Copies of communication with Solvpn support (emails, chat logs).
What to save after cancelling
- Written confirmation of cancellation from Solvpn.
- Record of the date when access will cease (if provided).
- Any refund confirmation or refund transaction details.
Common mistakes
Assuming automatic refunds
Many users assume cancellation automatically triggers a refund. With no public refund policy, cancellation may only stop future billing without refunding past charges.
Not cancelling via the correct channel
Users sometimes cancel in-app but forget to cancel the subscription with the payment provider (app store or card). Ensure you cancel both the service and any store-managed subscriptions to avoid renewals.
Comparative recap
Quick comparison
| Plan | Period | Approx Price (S$) | Refund clarity | Cancellation info |
|---|---|---|---|---|
| Monthly VPN | monthly | ≈ S$6.74 | No public refund policy | No public cancellation flow stated on site |
| 1‑Year VPN | annual | ≈ S$59.99/year | No public refund policy | Likely managed via account or support; not documented publicly |
| 2/3‑Year VPN | 2 Years / 3 Years | ≈ S$104.99 / S$149.99 | No public refund policy | Longer-term plans have same lack of public cancellation details |
| 3‑Month / 6‑Month | 3‑Month / 6‑Month | ≈ S$19.49/mo / S$34.49/mo | No public refund policy | Cancellation not documented publicly on solvpn.es |
After cancelling
Follow-up actions
- Confirm cancellation in writing and keep the confirmation for records.
- Check your next bank or card statement to ensure no unintended renewals occur.
- If you dispute a charge, provide documentation to your payment provider or bank.
Useful links
- Official site: https://solvpn.es/
- Customer reviews: Solvpn on Trustpilot
Address
Provided contact address
500 Yale Ave N, Seattle, Washington, 98109 US
Notes on provider jurisdiction
Although an address above is provided in these materials, Solvpn is publicly presented as based in Spain (solvpn.es). Jurisdictional differences can affect consumer rights and dispute resolution.