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Cancel TCM SECURITY
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the Tcm Security service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation Tcm Security: Easy Method
What is Tcm Security
Overview
TCM Security offers online cybersecurity training and subscription access to courses through an All-Access Membership and separate certification products.
Memberships provide full access to course material while certifications and instructor-led offerings have distinct terms.
How it is delivered
Courses and certifications are delivered via TCM's online platforms (academy and certifications sites), with account-based access and subscriptions managed through the account portal.
Some purchases may be processed via third-party platforms (App Store or Google Play), in which case platform account settings often control cancellations.
How to cancel Tcm Security
Cancel via account page
- Sign in to your TCM account on the academy site and open the account management or billing page.
- Use the "Cancel anytime" option shown for All-Access Memberships to stop future renewals.
Other cancellation routes
- If you purchased through the App Store or Google Play, cancel via your platform account settings (Apple/Google) rather than the TCM website.
- If you cannot cancel online, contact TCM support and provide account details and a clear cancellation request. Keep copies of any support replies.
What happens when you cancel
Access after cancellation
When you cancel an All-Access Membership, access typically continues until the end of the paid billing period unless otherwise stated in your account.
Certification purchases remain subject to exam access rules; cancelling does not necessarily remove exam records already started.
Renewal and billing
Cancelling prevents future automatic renewals but does not retroactively reverse charges made before cancellation.
If billing errors occur (e.g., overlapping subscriptions), support may intervene to correct or refund these on a case-by-case basis.
Will I get a refund?
Standard refund policy
All-Access Membership purchases are refundable only within 24 hours after purchase; after 24 hours they are non-refundable.
Certification purchases are refundable only within 24 hours and only if the exam has not been started; after 24 hours or once the exam has begun, they are non-refundable.
Instructor-led and exceptional refunds
- Instructor-led course rescheduling is allowed; refunds are discretionary and, if approved, are credited within 14 calendar days.
- Disputed or system-related billing errors may be investigated by support; resolution and refunds depend on case specifics.
Tcm Security plans and pricing
Pricing overview
Official pricing on TCM’s pages is listed in US Dollars; SGD equivalents below are approximate conversions provided for reference only.
Actual charged amounts may vary by payment method, currency conversion and bank fees.
Plans summary
| Plan | Price (approx. SGD) | Period | Features |
|---|---|---|---|
| 1-Month All-Access Membership | ≈ S$108 - 112 (based on US$79.99) | Monthly | Full access to all courses |
| 3-Month All-Access Membership | ≈ S$210 - 217 (based on US$154.99) | Every 3 months | Full access to all courses |
| 6-Month All-Access Membership | ≈ S$405 - 420 (based on US$299.99) | Every 6 months | Full access to all courses |
| Annual All-Access Membership | ≈ S$405 - 420 (based on US$299.99) | Annual | Full access to all courses |
Your consumer rights in Singapore
Key protections
Singapore consumers may seek remedies under consumer protection laws for unfair practices or misleading representations.
There is no automatic statutory refund right simply because you change your mind for most digital goods; check the merchant’s stated policy.
Practical steps in disputes
- Document charges and communications, then contact TCM support first to request resolution.
- If unresolved, contact your bank or card issuer to dispute unauthorized or billing-errors; you can also seek advice from local consumer bodies.
Customer experiences
Positive report
Some users report fast support: in one case overlapping subscriptions were corrected and a refund issued within minutes after support cancelled the old subscription.
Quick resolution appears possible when the billing issue is clear and support can identify overlapping charges.
Negative report
Other users describe problems cancelling: inability to cancel online for months, continued billing despite the account showing no active subscription, and pending refunds after support interventions.
These reports suggest keeping records and following up persistently if cancellation or refund does not occur promptly.
Documentation checklist
Essential items to prepare
- Account email and username used for the purchase.
- Order number, invoice or receipt showing date and amount charged.
- Subscription ID or screenshot of the subscription page showing "Cancel anytime" if available.
Support and dispute evidence
- Copies of emails or chat transcripts with TCM support.
- Bank or card statements showing the charge(s) and any attempted refunds.
Common mistakes
Assuming refunds after 24 hours
A common error is expecting a refund beyond TCM’s 24-hour refund window for All-Access or certification purchases.
Always request refunds immediately if you believe you qualify; delays reduce the likelihood of claims being accepted.
Not checking purchase platform
Purchases made through App Store or Google Play often require cancellation via your platform account, not the TCM website.
Failing to cancel on the correct platform can lead to continued billing despite contacting TCM.
Comparative recap
At-a-glance comparison
| Feature | All-Access Membership | Certifications |
|---|---|---|
| Refund window | 24 hours after purchase | 24 hours and only if exam not started |
| Cancellation method | Account management page ("Cancel anytime") | Account portal or exam policies |
| Rescheduling / instructor-led | Not applicable | Rescheduling allowed; refunds at discretion (credited within 14 days if approved) |
| Platform purchases | Likely managed via App Store / Google Play settings | Likely managed via platform or exam portal |
After cancelling
What to check immediately
- Confirm cancellation in your TCM account and keep a screenshot or email confirmation.
- Monitor your card or bank statement for any pending or reversed charges.
Where to get more information
Review TCM’s published product and terms pages for the most current details:
TCM Certifications - Terms and Conditions
Address
How to format a written cancellation
Use standard business letter formatting and include your full name and return address at the top, then the account details and clear cancellation request.
Example header format: [Your Name] [Your Address] [City, State, ZIP Code]
Recipient line
Address the letter to TCM Security Customer Support or the billing/contact address you have from their site, include account email, order number, and date of purchase.
Keep copies of the sent letter and any delivery or read receipts for your records.