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Cancel X-VPN
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Cancellation service #1 in Singapore
4.9Average rating from reviews
I hereby notify you of my decision to terminate the contract relating to the X-Vpn service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
Important warning regarding service limitations
In the interest of transparency and prevention, it is essential to recall the inherent limitations of any dematerialized sending service, even when timestamped, tracked and certified. Guarantees relate to sending and technical proof, but never to the recipient's behavior, diligence or decisions.
Please note, Postclic cannot:
- guarantee that the recipient receives, opens or becomes aware of your e-mail.
- guarantee that the recipient processes, accepts or executes your request.
- guarantee the accuracy or completeness of content written by the user.
- guarantee the validity of an incorrect or outdated address.
- prevent the recipient from contesting the legal scope of the mail.
Cancellation X-Vpn: Easy Method
What is X-Vpn
Overview
X‑VPN is a subscription-based virtual private network service that encrypts internet traffic and helps users bypass geo-restrictions. It is offered through mobile app stores and directly on the X‑VPN website.
Core features
Typical features include encrypted tunnelling, multiple server locations, and client apps for mobile and desktop devices. Feature sets and trial offers vary by platform and purchase method.
How to cancel X-Vpn
Cancel via Apple App Store (iPhone / iPad)
- Open Settings on your iPhone/iPad → tap your name → Subscriptions.
- Find X‑VPN → tap Cancel Subscription. The service remains active until the end of the billing period.
Cancel via Google Play and other stores
- Google Play: Open Google Play app → Profile → Payments & subscriptions → Subscriptions → select X‑VPN → Cancel Subscription. Access continues until the billing period ends.
- Other app stores (Microsoft Store, Mac Store, Apple TV, Amazon, Huawei AppGallery, Samsung Galaxy Store): follow the store’s subscription management pages per the app store’s instructions.
Cancel via web (credit card / PayPal)
- Log in at the X‑VPN website → My Account → Subscription → Cancel Subscription. Cancelling stops auto‑renewal but keeps access until expiry.
Paymentwall and coin payments
- Paymentwall: contact X‑VPN support (support@xvpn.io) with your account details to request cancellation.
- Coin payments: purchases paid with cryptocurrency are one‑time and do not auto‑renew, so no unsubscribe action is required.
What happens when you cancel
Access after cancellation
When you cancel, automatic renewal is stopped but your subscription typically remains active until the current billing period ends. You can continue using premium features until expiry.
Data and account status
Cancelling does not usually delete your account or usage records. If you need account removal, contact support with your account details and request deletion explicitly.
Will I get a refund?
Standard refund policy
Web purchases paid by credit card or PayPal generally fall under a 30‑day money‑back guarantee. This is the primary refund route for direct website payments.
Exceptions and in‑app purchases
- Apple in‑app purchases: refunds must be requested from Apple; X‑VPN cannot issue these directly.
- Google in‑app purchases: refunds must be requested from Google Play; X‑VPN cannot process them.
- Microsoft in‑app purchases: follow Microsoft’s refund policy; X‑VPN cannot refund these directly.
- Cryptocurrency, gift cards, and phone credit payments are non‑refundable per policy.
- Refunds may be refused for abnormal usage or Terms of Service violations (for example, account sharing or renting).
X-Vpn plans and pricing
Pricing table
| Plan | Period | Price | Features |
|---|---|---|---|
| Monthly (Mobile & PC) | monthly | S$17.98 | Premium access on mobile & PC (auto-renews) |
| Monthly (All Platforms) | monthly | S$17.98 | Premium access on all platforms (auto-renews) |
| Monthly (Mobile Device) | monthly | S$14.98 | Premium access on mobile devices only (auto-renews) |
| Promo Monthly (Mobile) | monthly | S$9.98 | Promotional monthly plan for mobile, limited-time offer |
| Monthly Mobile with Free Trial | monthly | S$14.98 | Mobile monthly plan including a 7-day free trial period |
| Yearly Premium (All Platforms) | annual | S$99.98 | Annual plan for all platforms (auto-renews) |
| Yearly (Mobile Devices) | annual | S$89.98 | Annual plan for mobile devices only (auto-renews) |
Your consumer rights in Singapore
Cooling‑off and cancellation rights
Under Singapore consumer protection law, digital subscription services should provide clear cancellation and refund processes. A cooling‑off right applies mainly to unsolicited remote offers.
How this applies to X‑VPN purchases
X‑VPN’s stated policy provides a 30‑day money‑back guarantee for web purchases, while in‑app purchases must follow the app store’s refund rules. If you initiated the purchase via an app store, use that store’s refund channel.
Customer experiences
Positive feedback
Users praise smooth performance, helpful customer service, and features such as strong AES‑256 encryption, WireGuard speeds, and a large server network in some professional reviews.
Common complaints
Reported negatives include intrusive ads, frequent disconnections, billing or cancellation difficulties, and mixed transparency on logging and leadership. Some users caution against using free unlimited data for highly sensitive tasks.
Documentation checklist
What to prepare before contacting support
- Account email or username used to register.
- Order receipt or invoice (app store order ID or website receipt).
- Payment method details (PayPal, card last 4 digits, or app store transaction).
- Date of purchase and subscription renewal date.
- Screenshots of subscription status or error messages, if applicable.
Common mistakes
Forgetting where you subscribed
Many users try to cancel on the website when the subscription was bought in an app store. Verify the original purchase channel (Apple/Google/website) before taking action.
Assuming cancellation equals refund
Stopping auto‑renewal does not automatically trigger a refund. Refunds depend on purchase method and the applicable 30‑day policy or store rules.
Comparative recap
Quick comparison table
| Plan | Period | Price | Auto‑renew | Refund eligibility |
|---|---|---|---|---|
| Monthly (All Platforms) | monthly | S$17.98 | Yes | Web purchases: 30‑day; in‑app: store rules |
| Monthly (Mobile Device) | monthly | S$14.98 | Yes | Web purchases: 30‑day; in‑app: store rules |
| Promo Monthly (Mobile) | monthly | S$9.98 | Yes | Promo applies; refund depends on payment method |
| Yearly Premium (All Platforms) | annual | S$99.98 | Yes | Web purchases: 30‑day; in‑app: store rules |
| Yearly (Mobile Devices) | annual | S$89.98 | Yes | Web purchases: 30‑day; in‑app: store rules |
After cancelling
What to check immediately
- Confirm cancellation email or subscription status in your app store or X‑VPN account.
- Verify the expiry date so you know when premium access ends and billing stops.
Useful links and contacts
- Official help and pricing: X‑VPN Help Center
- Apple App Store listing (Singapore): X‑VPN on the App Store (SG)
- Support email for Paymentwall or account requests: support@xvpn.io
Address
Registered address
Room 3, 27/F., Ho King Commercial Centre, No. 2‑16 Fa Yuen Street, Mong Kok, Kowloon, Hong Kong.
Notes on business presence
Operational bases and support contacts may vary by region and store. For purchases through app stores, your contract is typically with the store provider for billing and refunds.