Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – Brickhouse Security
5718 W. 79th Street
46278 Indianapolis
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Brickhouse Security service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
11/01/2026
How to Cancel Brickhouse Security: Step-by-Step
What is Brickhouse Security
Brickhouse Securityis a United States provider of GPS tracking devices, fleet telematics, personal trackers and related recurring tracking services. The company markets hardware and subscription-based tracking platforms for personal, commercial and law enforcement use, with features such as real-time location, historical tracks, geofences and device management. Brickhouse publishes tiered subscription packages and supports a portfolio of dedicated tracking devices intended for vehicles, assets and individuals. The firm lists a home office and distribution center in Indianapolis and presents a combination of product warranties and recurring service options for customers who obtain device connectivity and platform access.
service scope and common use cases
End users typically buy a Brickhouse tracker to monitor vehicles, manage fleet operations, protect assets, or maintain family safety. Commercial clients deploy the platform for fleet efficiency and compliance, while consumers often use portable trackers for personal property and loved ones. Contracts often combine a one-time hardware charge with a recurring subscription for connectivity and platform access.
official address
The company lists its official home office and distribution center as:Home Office & Distribution Center 5718 W. 79th Street Indianapolis, IN 46278. This address is important for any paper-based legal communications and for sending registered postal notices.
Subscription plans and pricing
Brickhouse Security offers multiple recurring service tiers with different retention windows, update frequencies and geographic coverage. Pricing is published by the company under monthly, quarterly and annual billing options; plan names typically include a basic tier, a plus tier and a premium tier, with incremental feature and retention differences. The following table condenses the published pricing structure for quick reference.
| Plan | Monthly price (monthly billing) | Typical features |
|---|---|---|
| Basic | $29.99/month | Shorter history retention, limited users, North America coverage |
| Plus | $39.99/month | Intermediate retention, more users, expanded features |
| Premium | $49.99/month | Extended history, unlimited users, worldwide coverage |
These published rates vary by billing cadence (monthly, quarterly, annual) where discounts apply for longer prepayment cycles. Exact feature sets and retention periods are shown on the company pricing pages and are material terms of the subscription agreement.
Customer experiences with cancellation
When analyzing customer feedback across multiple review platforms, two recurring themes emerge: satisfaction with device functionality for many users, and intermittent difficulties with service changes and billing for a subset of customers. Public reviews include both positive endorsements for device performance and negative reports regarding billing and service termination experiences. Several reviewers reported frustration with obtaining timely resolution when attempting to stop recurring charges, while others described straightforward interactions. The mix of experiences suggests that outcomes vary with the channel used, the timing of the request and the documentation customers maintain.
Specific customer comments include paraphrased observations such as: some customers praise the hardware and tracking accuracy and report "excellent" support for initial setup, while other customers report prolonged contact attempts and unwanted charges persisting after cancellation attempts. These contrasting reports indicate that consumer outcomes depend heavily on recordkeeping and persistence.
legal significance of user reports
From a contract law perspective, customer complaints about continued billing or refusal to terminate service are relevant evidence in disputes. Records of payments, account numbers, dates of attempted termination and any responses from the company are primary proof when evaluating claims of wrongful billing. Consumer complaints posted to independent review platforms and accredited bodies serve as background evidence of systemic issues but do not replace contemporaneous documentation created at the time of cancellation.
Legal framework and contractual principles
Under United States contract and consumer protection law, a subscription typically creates an ongoing service contract with express terms governing renewal, cancellation, notice periods and refunds. A party seeking to terminate must observe the contract’s notice provisions and any required timing. If a contract specifies a written notice requirement and provides an address for notices, sending a written, dated, signed cancellation notice to that address by a method that provides legal proof of delivery is the accepted approach. Registered postal delivery creates objective proof of sending and receipt and is widely accepted in courts and collections disputes as evidence of compliance with notice provisions.
Key legal concepts to keep in mind include offer and acceptance (the subscription terms you agreed to), notice (the form and timing required to trigger termination), waiver (whether the company’s prior conduct modified the contract), and mitigation (your duty to limit damages). If the terms allocate specific remedies or fees on early termination, those provisions must be examined and considered before taking action.
How to cancel Brickhouse Security: step-by-step guide
This section provides a methodical, contract-focused stepwise roadmap for terminating a Brickhouse Security subscription using the legally robust method of registered postal notice. The emphasis is on contractual compliance, proof preservation and minimizing disputes. The procedural postal minutiae are omitted; the focus is on legal preparation and documentation.
1. identify the governing contract and notice clause
Locate the original purchase or subscription agreement and any terms and conditions that accompanied activation. Determine the required notice period, any specified form of notice (, written notice) and the designated address for delivery of legal notices. The official distribution center address is the logical destination for written notices that require physical delivery.
2. document account data and billing history
Assemble proof of your relationship: order numbers, device serial numbers, billing statements, dates and amounts of each recurring charge, and the payment method used. Maintain copies of these documents in secure form for dispute resolution. Bank and card statements are particularly persuasive if unauthorized charges continue after your cancellation notice is sent.
3. prepare a clear written cancellation notice (principles)
Draft a concise written notice that states you are terminating the subscription, references the account or order number, provides the date you want termination to be effective (consistent with any contractual notice period), and requests confirmation of termination. The notice should be dated and signed. Avoid including extraneous allegations in the initial notice; keep it procedural and focused on the contractual claim to reduce ambiguity.
4. send the notice by registered postal delivery
Deliver the written notice to the company’s official address using registered postal delivery to obtain an indisputable record of dispatch and receipt. Registered delivery has legal value because it generates a tracking record and a proof-of-delivery certificate which can be used as evidence that notice was given within any required timeframe. This method is the primary and recommended route for achieving unambiguous legal notice and for protecting your rights if billing continues.
5. retain proof and contemporaneous records
Keep the registered-post receipt, tracking details and any return-receipt documentation together with your original notice and all billing records. Log the dates and times of any subsequent communications and keep copies of them. If you receive a written confirmation of cancellation from the company, preserve it as well. These records form the backbone of any dispute, chargeback or small-claims action.
6. monitor subsequent billing and act promptly if charges continue
After you send the registered-post notice, monitor your account statements for further charges. If unauthorized or recurring charges appear after the effective termination date you stated, the preserved documentation supports escalation through formal dispute channels or consumer protection authorities. Preparing this evidence in advance simplifies later enforcement.
7. seek remedies if the company fails to comply
If you have reliable proof that the notice was delivered within the contractual timeframe but billing continues, consider escalating. Remedies may include filing a complaint with consumer protection organizations, initiating a dispute through your payment provider, or pursuing a civil claim in small-claims court where appropriate. The choice of remedy depends on the amount at stake, the quality of evidence and the governing terms in the subscription agreement.
8. preserve communications and avoid unnecessary public escalation initially
Keep communications measured and document every step. Public posts can sometimes accelerate a company response, but they do not substitute for registered notices and formal dispute processes when legal proof is required.
Practical considerations and implications
When cancelling by registered postal notice, consider timing relative to billing cycles and notice windows set by the contract. If the contract requires advance notice, ensure the date you state allows for the prescribed interval. It is prudent to send notice sufficiently early to cover postal delivery times and administrative processing at the recipient’s facilities. The primary advantage of registered postal delivery is evidentiary: it reduces disputes about whether notice occurred and when. The principal remaining issues are administrative—how the company processes incoming physical notices—and the company’s subsequent billing practice.
| Document or item | Why it matters |
|---|---|
| Order number / device serial | Links notice to specific subscription or device |
| Billing statements | Proves charges and effective dates |
| Registered-post receipt | Proves date of delivery and receipt |
| Confirmation of termination | Company acknowledgment simplifies disputes |
Customer feedback synthesis and what works
Analysis of user feedback indicates that success in terminating service correlates strongly with clear documentation and use of methods that create unambiguous delivery proof. Customers who retained records of their notices and who could show delivery evidence were better positioned to reverse unwanted charges. Conversely, customers with only informal or undocumented cancellation attempts encountered longer, more uncertain dispute processes. These patterns align with general principles of contract enforcement: documented performance and notice beats oral or undocumented claims.
Reported practical tips from users (paraphrased across platforms) include keeping chronological records of billing and interactions, insisting on written confirmation of termination and preserving all delivery receipts. Customers also advise that a registered postal approach avoids ambiguity and becomes persuasive evidence if the matter progresses to a formal consumer complaint or small-claims filing.
Making the process easier
To make the process easier for consumers who prefer a low-friction, legally sound route to send a registered cancellation notice, tools exist that can prepare and dispatch legally recognized postal notices on your behalf. One such option is Postclic. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a service like this may simplify obtaining the registered delivery proof required for strong legal protection when terminating a subscription.
Dispute resolution options and escalation
If billing continues after you have sent a registered notice and you possess proof of delivery, primary escalation paths include filing a written complaint with applicable state consumer protection agencies, submitting a complaint to an industry dispute resolution body if one applies, or bringing a civil claim in small-claims court. The facts necessary to sustain a claim are simple: evidence of the contract, proof of your compliant notice, and proof of continued billing or damages. A court will examine whether you complied with the notice and whether the defendant acted contrary to the contract or to consumer protection laws.
When evaluating whether to escalate, weigh the amounts billed against the time and cost of dispute processes. Small-claims procedures are designed for swift resolution of modest monetary disputes and commonly accept registered-post evidence and billing records as admissible proof.
Common pitfalls to avoid
Do not rely on verbal assurances alone. Without contemporaneous written proof of termination, resolving ongoing charges is more burdensome. Do not omit key identifiers such as order or account numbers from any formal notice, as this can slow processing. , avoid aggressive or inflammatory language in your written notice; a focused, contractual statement of termination is more effective in legal contexts. Finally, retain all receipts and tracking documentation in case the matter requires formal dispute resolution.
What to do after cancelling Brickhouse Security
After you have sent your registered postal notice and retained delivery proof, take the following actions: continue to monitor account statements for a defined period that covers at least one billing cycle past the effective termination date; save all bank and card statements showing any further charges; if the company issues a written confirmation, retain it; if improper charges occur, open a formal dispute with your payment provider supported by your delivery proof and billing records; consider filing a complaint with a consumer protection agency if unresolved. Keeping a clear, dated file of all steps taken will materially strengthen your position if you must pursue refund or damages through a formal channel.
Finally, consider whether the legal remedies available match the economic value at stake and, if necessary, consult a consumer law attorney for tailored advice where disputes involve large sums or complex contractual questions. The registered postal approach provides the strongest foundation for a consumer asserting termination rights under a recurring subscription contract; combine it with careful recordkeeping to maximize legal protection.