Cancellation service N°1 in United States
Contract number:
To the attention of:
Cancellation Department – FaceApp
1000 N. West St., Ste 1200
19801 Wilmington
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the FaceApp service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
13/01/2026
How to Cancel FaceApp: Step-by-Step Guide
What is FaceApp
FaceAppis a mobile photo and video editing application that applies artificial intelligence to transform portraits with filters, retouching and stylistic effects. Launched in 2017 and maintained by FaceApp Technology/FaceApp Inc., the product is distributed through major mobile application stores and promotes advanced editing tools, premium filters and other paid features under a subscription model. The public website describes the app, highlights features and links users to the mobile distribution channels.
Subscription models and commercial structure
FaceApp offers a free tier with limited features and a paid premium tier commonly marketed as FaceApp Pro or FaceApp Premium. Pricing and available plans vary by store and region; typical packages observed in market data include weekly, monthly, annual and lifetime variants with monthly and annual plans most commonly advertised in U.S. market summaries. Market listings and app-store metadata show multiple price points and occasional promotional changes. For U.S. consumers, public listings and pricing trackers indicate a common U.S. structure of a monthly price point and an annual option that is offered at a discounted effective monthly rate for the year.
| Plan | Typical U.S. price (examples) | Typical term |
|---|---|---|
| Pro monthly | $10.00 (typical reported) | 1 month, recurring |
| Pro annual | $60.00 (typical reported) | 12 months, recurring |
| Lifetime | $59.99–$100 (one-time options reported) | one-time purchase |
Customer feedback and reported issues
Customer feedback collected from consumer review platforms and complaint aggregators shows recurring themes: dissatisfaction with billing practices, reports of continued charges after attempted cancellation, frustration with refund outcomes and complaints about responsiveness of support. Several reviewers on major consumer review sites and complaint boards report being charged after attempting to end subscriptions or after switching devices, while others report duplicate charges from parallel channels. These trends appear repeatedly in consumer forums and aggregated review pages.
Customer experiences with cancellation: what users report
Synthesizing user feedback in the United States and English-language forums yields the following common observations: many users state that cancellation and refunds can be slow or contested; some report that platform-related complications (multiple app-store accounts, platform switching) resulted in duplicate or residual charges; and others assert limited responsiveness when seeking billing corrections. Consumers commonly advise verifying which channel the subscription was purchased through because the purchase channel affects the contractual counterparty and remedies available. Anecdotal quotations and paraphrases from reviews show a pattern of recurring billing disputes and requests for refunds that were not always resolved in the consumer’s favor.
Legal framework and obligations
As a contract law specialist, it is essential to frame a cancellation strategy in the context of governing legal principles. Subscription agreements are governed by a mix of contract law, federal consumer protection principles and applicable state statutes. In the United States, regulatory attention to automatic renewals and negative-option billing has increased and resulted in amendments and guidance affecting disclosure, consent and cancellation mechanics. Regulatory activity from federal agencies and state legislatures has sought to curb deceptive renewal practices and to ensure consumers can cancel subscriptions reasonably and promptly. Recent regulatory developments addressing negative-option subscriptions and automatic renewals have clarified disclosure and consent requirements and have focused enforcement on deceptive billing and cancellation obstacles. , the regulatory landscape has been evolving and subject to litigation and refinement.
Contractual counterparty and purchase channel
An early legal determination is identifying the contracting counterparty. If the subscription was acquired through a distribution platform, the purchase may implicate third-party billing arrangements and the app developer’s role will be shaped by platform terms and marketplace rules. Determining the sales channel is a primary step because it influences the identity of the contracting party, the applicable terms of sale and the practical dispute-resolution path. For legal evaluation, retain documentary evidence of the purchase (receipts, billing references and bank/credit statements) that show the charging entity and the transaction date.
Material terms to review in the subscription agreement
Before initiating any cancellation strategy, review the material terms that govern renewals and termination: the billing cycle and renewal clause, any express notice period for termination, refund and prorating rules, limits on refunds, choice-of-law and forum-selection clauses, and any arbitration or class waiver terms. These contract terms dictate the parties’ obligations and available remedies. If a subscription was marketed with a free trial or promotional conversion, pay special attention to the trial conversion language and notice obligations regarding conversion to a paid plan.
Step-by-step guide: legal framework and practical approach
This section presents a methodical, legally grounded walkthrough focusing exclusively on cancellation by postal registered mail as the chosen mechanism for final notice. The guide emphasizes analysis, preparation, and rights protection—without providing templates or procedural checklists that instruct physical mailing steps in detail.
Step 1: identify your subscription and contractual terms
Locate the transaction record and the subscription terms that were in effect at the time of purchase. Identify the effective date of the subscription, renewal dates and the contracting party named on billing receipts. This factual baseline informs the notice timing and grounds for contractual termination or refund claims.
Step 2: determine statutory and contractual notice obligations
Examine both statutory protections that may apply in your state and the express contractual notice requirements. Certain state automatic-renewal statutes require specific disclosures or offer particular consumer protections; federal guidance and rules on negative-option billing may also affect enforceability of renewal provisions. Establish whether the contract imposes a minimum notice period before the next renewal and whether the contract reserves a pro rata refund or denies refunds altogether for certain plan types.
Step 3: structure a clear cancellation notice for registered mail (legal principles only)
Under contract law principles, a cancellation notice should unambiguously state the intent to terminate the subscription and the effective date of termination; it should reference the subscriber’s identifying data used in the contract (name, billing identifier, transaction references) and specify the plan being terminated. Keep the language direct and avoid ambiguity about the claim to terminate automatic renewal. Do not rely on informal or ambiguous phrasing that could be interpreted as a mere inquiry rather than a termination demand.
Step 4: designate the addressee for postal notice
Address the registered postal cancellation notice to the developer’s corporate address or the address specified in the subscription terms as the notice address. For FaceApp, the corporate address available for postal correspondence is:
FaceApp Inc.
1000 N. West St., Ste 1200
Wilmington, DE, 19801
United States
Using the official corporate address is prudent when the subscription terms designate the developer for contractual notices or when the developer is the contracting party identified on the billing statement.
Step 5: send a registered postal cancellation notice (legal rationale)
Registered postal delivery is recommended because registered mail creates a formal evidentiary trail that courts and regulatory authorities recognize as proving delivery and receipt. The legal justification is twofold: first, registered postal proof reduces disputes about whether a cancellation demand was given; second, registered delivery establishes timing—critical when notice deadlines and renewal cutoffs are at issue. , registered mail is especially valuable for contested renewals, refund disputes and when statutory protections require demonstrable notice. Maintain records of the registered delivery confirmation for potential litigation or regulatory complaints.
Step 6: monitoring and escalation
After sending a registered postal cancellation notice, observe the billing cycle and gather post-notice billing statements. If charges continue despite documented registered notice, the documented proof of delivery will strengthen a regulatory complaint or chargeback/dispute with a payment provider. If contractual or statutory remedies are inadequate, consider escalation paths such as filing a complaint with consumer protection agencies or seeking counsel for a breach of contract claim. Consumer complaint platforms and regulators have been the venues where recurring billing complaints are documented and sometimes remedied.
Practical evidence and timing considerations
Timing is legally decisive in many subscription disputes. The effective date of cancellation typically depends on whether the contract requires notice before renewal and whether a notice is deemed effective on receipt or on dispatch under the contract’s terms. Where a contract is silent on receipt rules, established contract principles apply: a properly addressed notice sent by a reliable means and received by the other party on or before the contractual cutoff will generally be effective. Registered mail supports proof of receipt and is persuasive evidence in disputes over effective timing. Track renewal dates carefully and position registered correspondence so that receipt occurs before any renewal deadline contained in the terms.
In cases involving free trials or promotional conversions, the conversion language and timing of the trial end date are often contested. If a trial converts automatically to a paid plan, the subscriber’s right to avoid conversion generally depends upon providing timely termination notice prior to the conversion date. Again, registered postal evidence proves critical where the date of receipt is contested.
Refunds, prorating and disputed charges
Refund entitlement depends on the contract’s refund policy and applicable consumer protection laws. Some subscriptions allow prorated refunds for unused service periods; others expressly disclaim refunds. If billing continues after registered notice and the developer refuses a refund, the registered delivery documentation strengthens refund claims with payment processors and regulatory bodies. Document all communications and billing records that show the dates and amounts of any disputed charges.
| Plan | Common billing cadence | Refunds commonly reported |
|---|---|---|
| Monthly | Recurring monthly billing | Variable; partial refunds sometimes contested |
| Annual | One charge for 12 months | Refunds often limited or prorated per contract |
| Lifetime | One-time charge | Generally not refundable unless consumer law provides extraordinary relief |
Practical solutions to simplify registered postal cancellation
To make the process easier, consider using third-party services that handle registered or certified postal sending on your behalf. Postclic provides a fully online service that prepares and sends registered or simple letters without requiring a printer or in-person trip to a post office. Postclic prints, stamps and sends your letter from its platform, offers dozens of ready-to-use templates for cancellations across sectors (telecommunications, insurance, energy and various subscriptions), and secures sending with return receipt and legal-value documentation equivalent to physical sending. This option can simplify compliance with notice timing and evidence preservation.
Why registered postal sending is legally preferable
Registered postal notices enjoy evidentiary weight for three main legal reasons: they create a documented delivery chain, they provide an official receipt establishing delivery date, and they are widely admissible in civil and regulatory proceedings. These legal attributes reduce factual disputes about whether and when a cancellation demand was received. For subscribers who expect resistance on refunds or termination, registered postal evidence is often the decisive factor in administrative or judicial remedies.
Jurisdictional and consumer-protection nuances
Several states have enacted statutes addressing automatic renewals and negative-option subscriptions with particular disclosure obligations and cancellation protections. While federal regulatory action has been active in this area, state laws such as California’s automatic renewal law and similar statutes in other states impose layered duties on businesses offering renewals and trial conversions. Understand whether the state law where you reside or where the contract designates choice of law provides additional consumer protections; these protections can include enhanced notice requirements, limitations on renewal terms and attorney-fee shifting for prevailing consumers in litigation.
Because regulatory frameworks evolve and litigation may alter enforcement timelines or rule content, maintain awareness that consumer protection requirements are subject to change. Recent federal attention to “click-to-cancel” and negative-option rules highlights a regulatory environment in flux.
Common disputes and recommended evidentiary practices
In subscription disputes, common complaints include (1) charges after attempted cancellation, (2) duplicate charges across platforms, and (3) refusal to refund or recognize termination. In each case, the subscriber’s evidentiary posture is stronger if they preserve: a copy of the original purchase receipt showing the charging entity; proof of payment (bank/credit-card statement line item); the registered postal proof of delivery of the cancellation notice; and any written responses or acknowledgements from the developer that reference the subscription. These items frame a coherent factual record for regulators, payment processors and courts.
Escalation: regulatory complaints and dispute channels
If the registered postal notice does not stop billing and the developer refuses to engage, a subscriber may lodge complaints with consumer protection agencies and pursue chargeback procedures through the payment method used. Regulatory complaints to state attorneys general or federal agencies often require a documented factual record; registered postal evidence is frequently referenced in such complaints. Consider that certain remedies—refunds, injunctions against unfair renewal practices or declaratory relief—may require more formal legal action and counsel involvement.
Analysis of user-reported cancellation outcomes
Empirical user data across review platforms indicates mixed outcomes when users attempt to terminate FaceApp subscriptions. Some users report successful cancellations and refunds, while others report continued charges and disputed refund decisions. The presence of multiple distribution channels and differing in-app purchase listings can complicate resolution when subscriptions are purchased across devices or accounts. Given this heterogeneity of outcomes, a legally robust evidentiary approach that centers on registered postal termination notice reduces avoidable disputes over receipt and timing.
Common user tips distilled from feedback
Users who have achieved favorable outcomes commonly report three practices: (1) identify and document the purchase channel and receipt of the original sale; (2) send unequivocal termination notices with demonstrable proof of delivery; and (3) preserve all billing statements and responses. Those practices align with formal legal requirements and improve the subscriber’s position when seeking refunds or filing complaints.
What to expect after sending a registered postal cancellation notice
After properly sending a registered postal cancellation notice to the developer’s official address, expect a variable timeline for acknowledgement and billing adjustments. Some subscribers report rapid acknowledgement; others report longer delays or disputes over effective termination timing. If charges persist, the registered delivery receipt and documented proof of the notice’s content and timing are the primary tools for complaint and dispute processes. In contested cases, the subscriber should be prepared to escalate with a regulator or payment-provider dispute if the developer refuses to remedy continued billing after receiving documented notice.
Remedies available to U.S. subscribers
Potential remedies include monetary refunds or credits, cessation of future billing and injunctive relief in the context of larger disputes. The availability of those remedies depends on the contract terms, the manner of purchase and applicable state or federal consumer protection laws. In some instances, successful complaints have led to reimbursement or corrective action; in other cases, consumers have pursued chargebacks or small-claims actions. The probative value of registered postal proof is central to many successful outcomes.
What to do after cancelling FaceApp
After sending a registered postal cancellation notice and securing proof of delivery, practical next steps include monitoring billing statements for at least two billing cycles, retaining all documented proof and preparing a record for any escalation. If billing persists despite documented registered notice, compile the purchase receipts, payment records and registered delivery evidence to support a formal dispute or regulatory complaint. Consult consumer-protection resources and consider legal counsel if the financial exposure is substantial or if the developer’s refusal appears to violate state or federal consumer-protection laws. Finally, maintain a defensible evidentiary trail; in subscription litigation and regulatory disputes, the party with the clearest contemporaneous record typically has a decisive advantage.
how to cancel faceapp subscriptionandhow to cancel faceapp subscription androidare issues in which the subscriber’s documentation, contractual analysis and registered postal evidence drive outcomes. By prioritizing registered postal notice and legal preservation, the subscriber protects contractual rights and positions them to obtain remedies when billing disputes arise.
Key sources used in this analysis include the developer’s public site and marketplace listings documenting plan structure and distribution channels, consumer-review platforms reporting user cancellation experiences, complaint aggregators that catalogue billing disputes, and legal analyses of federal and state regulatory developments around automatic renewals and negative-option billing.