Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the Facetune service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel Facetune: Easy Method
What is Facetune
Facetuneis a mobile photo-editing application and subscription service that offers advanced image enhancement tools, AI-driven filters, and a suite of premium editing capabilities designed for consumers and content creators. The product is distributed as a freemium app with a trial period and tiered recurring billing options that unlock the full feature set for paying subscribers. The vendor markets monthly, quarterly and annual plans that auto-renew unless terminated by the subscriber. The service is widely used in the United States and internationally for portrait retouching, makeup simulation and aesthetic effect libraries. Information on current subscription durations and headline pricing is available through the official pricing materials.
subscription plans at a glance
| Plan | Price (USD) | Billing cadence |
|---|---|---|
| Monthly | $25 per month (typical headline rate) | Monthly |
| Quarterly | $40 per quarter (discounted) | Every 3 months |
| Annual | $77.99 per year (savings vs monthly) | Yearly |
The official pricing page describes a free trial period followed by automatic renewal on the selected cadence, and states that subscribers may be able to change or stop renewals through account controls. The website framing emphasizes VIP-level access and feature parity across plans.
key service features
- AI portrait retouching, background and lighting tools
- Unlimited access to premium effects for subscribers
- Trial period to evaluate premium features
company contact and registered office
| Entity | Address |
|---|---|
| Facetune (vendor) | 448 N LaSalle St, Chicago, Illinois 60654, United States |
Customer experiences with cancellation
A review of English-language consumer feedback for United States users reveals recurring themes about billing, subscription transparency and difficulties with stopping recurring charges. The most frequent complaints concern unexpected charges after trial periods, perceived opacity in how trial-to-paid transitions are presented, and disputes over refunds. Some reviewers describe frustration when they discovered unexpected fees appearing on billing statements and reported long delays or denials when asking for refunds. Trusted consumer-review platforms and community forums show clustered reports of these issues, producing a risk profile that prospective subscribers should consider before committing to a paid term.
what users commonly report
- Unexpected charges following a trial or perceived miscommunication about billing cadence.
- Complications when attempting to stop recurring charges, leading to disputes and charge reversals initiated with payment providers.
- Perceived limits in transparency around account linkage and how subscriptions are tracked across devices.
Paraphrased consumer remarks highlight that the primary harms are financial and procedural: recurring charges that users did not anticipate, time-consuming dispute processes, and delayed remedial action. These accounts form the practical background for a legally-informed cancellation strategy.
Legal framework and consumer protections relevant to subscriptions
In the United States, multiple legal regimes intersect with subscription commerce. Federal statutes and regulatory guidance address negative option marketing and trial-to-paid conversions. State consumer protection laws, most notably California's automatic renewal statutes, impose disclosure and cancellation requirements for businesses that market automatic renewal plans to state residents. Federal regulatory authorities have emphasized that sellers must disclose material terms, obtain informed consent before charging, and provide mechanisms for stopping recurring charges. These requirements create both substantive consumer rights and enforcement risk for vendors who deploy practices that obstruct termination.
rosca and negative option requirements
The Restore Online Shoppers' Confidence Act requires clear pre-charge disclosures of material terms, express informed consent before charging, and a simple mechanism for consumers to stop recurring charges. These protections are aimed at preventing deceptive negative option marketing practices. Regulators have used ROSCA as a basis for enforcement where marketers enroll consumers into continuity plans without adequate notice or accessible stopping mechanisms.
state automatic renewal laws
California's automatic renewal statutes require businesses offering automatic renewal or continuous service offers to present terms clearly and conspicuously, obtain affirmative consent for renewal payments, and provide an acknowledgment capable of retention that includes cancellation policy information. The statute also requires businesses to provide a cost-effective, timely and easy-to-use mechanism for cancellation. These state-level protections are often used as the model for best practices and have been invoked in consumer enforcement actions.
Step-by-step legal framework for preparing to terminate a subscription
Step 1: Contract review. Begin by identifying the operative agreement or subscription disclosure that governed your enrollment. Locate the acknowledgment you received at the time of enrollment, the trial terms and any renewal notice you retain. Identify the exact plan type and the billing cadence in dispute.
Step 2: Determine the applicable statutory protections. Establish whether state automatic renewal laws apply to your jurisdiction. If you are a resident of a state with robust automatic renewal statutes, document the statutory provisions that govern required disclosures and cancellation mechanisms. If federal negative option rules are implicated, note the ROSCA criteria as a basis for potential remedies.
Step 3: Preserve evidence. Retain transaction receipts, bank statements, screenshots of purchase acknowledgments and any written acknowledgments that reflect the billing cycle. Preservation of contemporaneous records strengthens contractual and statutory claims.
Step 4: Draft a termination notice using contract principles. The notice should be an unambiguous statement of your intent to terminate the subscription and seek confirmation of termination. Under contract doctrine, an unequivocal manifestation of intent to cancel can operate as a proper notice when communicated in a manner permitted under the agreement. The only permitted communication channel for termination that this guidance identifies is registered postal delivery; the notice should be sent via registered mail to the vendor's postal address. Do not construe these directions as a template; they are legal principles that inform what the notice should accomplish.
timing and notice periods
Pay attention to cut-off timing stated in the subscription acknowledgement. Automatic renewal schemes often require cancellation before the next billing cycle to avoid charges for a further period. In the absence of precise contractual notice windows, act promptly upon decision to terminate and allow sufficient transit and processing time for a postal cancellation to be received and recorded by the vendor prior to the renewal date. State law may impose additional notice requirements or provide remedies where a business fails to provide clear cancellation mechanisms.
Why registered postal delivery is the recommended and primary method
Registered postal delivery is legally robust because it creates a contemporaneous, traceable chain of custody and typically produces a verifiable return receipt that can be used as evidence of the vendor's receipt. Under general contract law, proof of delivery is often decisive in disputes that turn on whether a termination notice was provided and when it became effective. , registered postal delivery reduces uncertainty about timing and receipt, and enhances enforceability of the subscriber's unilateral termination. For these reasons, registered postal delivery is the recommended and exclusive communication channel in this guidance for effectuating termination.
legal advantages of registered postal delivery
- Documented proof of mailing and delivery with date stamps.
- Chain-of-custody evidence admissible in administrative or judicial proceedings.
- Deterrent effect on disputable vendor claims that they did not receive notice.
practical implications
In commercial disputes, objective documentation of delivery is often decisive. A subscriber invoking registered postal delivery can rely on the postal record as prima facie evidence of timely notice. This evidentiary posture supports refund claims, administrative complaints and charge disputes. The preference for registered postal delivery aligns with statutory expectations that cancellation mechanisms be accessible and reliable; when a vendor's digital channels are opaque, a physical, documented method is a legally prudent fallback.
How to craft an effective termination communication (principles only)
A legally effective termination communication should adhere to contract law principles without exposing private data unnecessarily. Include the following elements as guiding principles: (1) identification of the subscriber sufficient to locate the account (name, last four of payment instrument if helpful), (2) clear statement of intent to terminate the subscription, (3) reference to the affected service or plan without reproducing full contractual text, (4) effective termination date stated clearly, and (5) a request for written confirmation of receipt and account closure. Do not treat this as a template; it is a statement of the legal elements that a notice should accomplish so that it meets the standard of unambiguous intent.
Under relevant automatic renewal statutes and federal guidance, a termination communication that is clear, conspicuous and capable of retention advances a subscriber's legal position. Keep contemporaneous copies of all documents and postal receipts for the retention period that is customary for consumer disputes.
Records, evidence strategy and dispute escalation
Preserve all transactional records, including bank statements showing the charge, any written acknowledgments received at purchase, trial confirmations and any vendor correspondence that addresses billing. If a dispute arises, the combination of transaction evidence plus objective proof of registered postal delivery will be central to a complaint to a regulator, debt dispute or small-claims action. If the vendor refuses refunds or denies receipt, the postal return receipt and tracking evidence strengthen any subsequent claims with payment processors or regulators.
In some cases, subscribers pursue charge reversals with their payment providers as a parallel remedy. When seeking a reversal, provide the provider with the same packet of evidence you would rely on in a regulatory or court forum. This evidence packet should include the postal proof of termination, the transactional history and any vendor responses acknowledging or denying the claim.
Practical considerations and risk management
Before initiating a registered postal termination, conduct a brief internal audit of your accounts to confirm the identity of the billing entry, the billing date and whether the subscription is linked to multiple devices or accounts. Where multiple accounts exist, issue distinct termination communications to the postal address associated with the billing entry and preserve separate postal proofs. Acting promptly minimizes the risk of another renewal cycle elapsing before the vendor receives and records your notice.
Remember that the legal right to terminate is independent of any vendor goodwill; a registered postal delivery strategy is a risk-managed approach that prioritizes enforceability and documentation. Where refunds are sought, certain regulatory schemes entitle consumers to remedies where disclosure or cancellation mechanisms were defective; document any statutory deficiencies in the vendor's disclosures when preparing an escalation file.
Simplifying the process
To make the process easier, consider using a certified third-party service that performs registered postal sending on your behalf without requiring a printer. Postclic is one such service. A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.
Engaging a trusted postal-sending intermediary can reduce logistical friction while preserving the legal advantages of registered delivery. When you use such a service, retain its transaction record and return receipt as part of your documentary file. The legal effect of a registered postal notice sent through an intermediary remains rooted in proof of dispatch and delivery, so long as the intermediary provides verifiable delivery evidence.
Risks, remedies and escalation pathways
If a vendor continues to bill after receipt of a registered postal termination, several remedial pathways exist. First, maintain the postal evidence and prepare a concise dispute packet to present to the payment processor or bank if a charge dispute is appropriate. Second, consider filing a complaint with consumer protection authorities that enforce negative option rules and state automatic renewal statutes. Third, evaluate small-claims court where the disputed amounts fit the jurisdictional limits, using the postal return receipt and transaction evidence as primary exhibits. These routes are fact-specific; consult legal counsel for complex disputes or large monetary claims.
regulatory complaint considerations
When preparing a complaint to a regulator, include a chronology of events, copies of the original transaction acknowledgment, copies of the postal proof of termination and a record of any vendor responses. Regulators use these materials to assess whether the seller's practices violated disclosure or cancellation requirements. In cases where regulation is actively enforced, consumers have obtained refunds and corrective orders against vendors for deficient practices.
Common pitfalls and how to avoid them
- Delayed action: Waiting too close to the renewal date risks another billing cycle elapsing; act early.
- Poor evidence retention: Failing to keep postal receipts and transaction records weakens dispute positions.
- Ambiguous identification: Provide sufficient account-identifying data to allow the vendor to locate your subscription without oversharing sensitive information.
consumer feedback patterns revisited
Consumer narratives consistently stress the value of clear documentation and a provable delivery record. The most effective dispute outcomes combine a timely registered postal termination with preserved transactional proof and a structured escalation plan. Those who maintain such records usually fare better in disputes over unwanted renewals and contested refunds.
Suggested evidence packet (components only)
Include the following categories of evidence as a guide: transaction receipts showing the charge; the vendor acknowledgment of subscription terms as retained at purchase; the registered postal return receipt and tracking record; and any vendor correspondence relevant to the billing dispute. Keep duplicates and digital copies in a secure folder for easy retrieval. These items form the core evidentiary foundation for regulatory complaints, payment disputes and, if necessary, litigation.
What to do if the vendor disputes receipt
If the vendor denies having received your registered postal termination, produce the postal authority's delivery documentation and request written confirmation of the vendor's position. Preserve all vendor communications and add them to the evidentiary packet. When a vendor persists in billing despite documented termination, escalate through the payment provider dispute channels and consider regulatory complaint filings. Many disputes resolve once the vendor is presented with clear, irrefutable delivery evidence.
Comparative recap and alternatives to consider
| Service | Typical price range | Notes |
|---|---|---|
| Facetune | $25/mo - $78/yr | Feature-rich portrait editing; recurring plans with trial period. See official pricing. |
| Alternative photo editors (e.g., general consumer tools) | Free to $10/mo | May offer one-time purchases or lower-cost subscriptions; functionality varies by feature set. |
Practical next steps before sending a registered postal termination
Confirm the subscription renewal date and prepare your documentary packet. Draft a clear notice of termination that contains the legal elements described above without relying on form-like templates. Select registered postal delivery as the single method of dispatch. Choose a sending option that provides a return receipt and tracking so that you can demonstrate delivery timing. Retain copies of everything you send and the postal evidence supplied by the sending provider or postal authority.
What to do after cancelling Facetune
After you effect termination by registered postal delivery, monitor your account and payment instrument for any further charges. If additional charges appear, compile your evidentiary packet and initiate a dispute with your payment provider while simultaneously preparing any regulatory complaints. Retain all correspondence and postal proofs. Consider seeking remedial advice from consumer protection counsel for complex or high-value disputes. Taking these procedural steps strengthens your position and reduces the risk of protracted billing cycles.