How to Cancel Feeld: Complete Guide

What is Feeld

Feeldis a dating and social discovery app that positions itself as an inclusive space for people exploring non-traditional relationships, kink-aware connections, and open-minded dating. It started as a niche platform for alternative relationship styles and has expanded to a general community where users can create single or multi-person profiles, set detailed preferences, and access a free tier or an upgraded paid tier called Majestic. The app focuses on privacy, choice, and exploratory features rather than mainstream matching mechanics, and offers in-app options to refine who you see and how you are found.

The official Feeld help and support pages describe a free membership and a single paid tier (Majestic) that unlocks premium features and convenience options. The Majestic tier is offered on monthly, multi-month, and yearly cycles and is handled through common mobile billing channels for purchases. The company also publishes guidance about how subscriptions behave at renewal and notes that membership features and billing cycles vary by purchase method.

Subscription plans and pricing

The company publishes information on what the Majestic membership contains (advanced features such as who likes you, incognito mode, private photos visibility, and advanced filters). Pricing varies by term and by regional app billing stores; typical published prices for U.S. customers in recent documentation and review sites show a monthly Majestic price around $11.99 and a discounted multi-month option. Exact amounts depend on the in-app purchase flow and the billing platform used to buy the membership.

Feature comparison: free vs Majestic

Customer experience with cancellation

Customers in the United States and globally report a mix of experiences when they attempt to stop paid membership charges or otherwise leave the service. From a broad reading of public reviews and forum posts, three recurring themes appear: billing confusion and unexpected charges, friction or delays when seeking account changes, and mixed responsiveness from support channels. Many reviewers emphasize frustration with being charged for renewal cycles they thought they had stopped, or with limitations tied to how subscriptions are managed.

Specific complaints commonly mentioned by users include continued billing after account changes, unclear visibility of renewal dates, and slow resolution times when disputing charges. Positive feedback is less common on public review platforms, but some users praise the community or the inclusivity of features when the product meets their expectations. Where refunds were granted or billing errors corrected, users often report that clear documentation and persistent follow-up were decisive.

What works and what doesn't in real cases

What tends to work for users who successfully stop unwanted renewals is a combination of two things: keeping careful records of purchase receipts and dates, and presenting clear, dated proof of the decision to end the membership. What often fails is relying on memory alone or not obtaining return-receipt evidence of cancellation. Where disputes escalate, consumers who had preserved proof—transaction receipts, screenshots of billing cycles, and registered-mail receipts—have a stronger position when asking for refunds or filing complaints with financial institutions or consumer protection agencies.

Several threads and reviews also show users being surprised that account deletion does not automatically stop billing. That mismatch between account removal and subscription termination is a common source of charge disputes. Feeld’s published guidance notes that deleting a profile and stopping membership billing are distinct actions and that billing flows depend on the purchase channel. Readers should treat account removal as separate from subscription cancellation.

Why choose postal registered mail as the primary cancellation method

First, prioritizing a postal cancellation delivered by registered mail creates a reliable record with strong legal and practical value. Registered postal delivery provides time-stamped proof of sending and receipt, often with a return-receipt option that documents the date of delivery and the recipient’s acknowledgement. Next, when a billing dispute arises, having a certified delivery trail makes it easier to show exactly when you notified the company you were terminating the paid service.

Most importantly, in dispute situations with banks, card providers, or regulatory agencies, a registered postal record often carries more weight than anecdotal notes or unsupported claims. Keep in mind that consumer protection laws and regulatory guidance increasingly emphasize clear disclosures and simple cancellation methods, but they do not prevent a consumer from using a strongly documented postal notice when they prefer that route. Federal and state authorities have been clarifying rules about how cancellations should be made easy; nonetheless, documented postal notices remain a durable evidence strategy when other methods become contested.

Legal and regulatory context in the United States

Federal guidance and recent rulemaking trends focus on making cancellation at least as easy as signup and preventing deceptive renewal practices. The FTC’s rulemaking and several state-level updates (notably in California) impose disclosure and cancellation obligations on businesses that use automatic renewal terms. These rules strengthen consumers’ rights to clear notice and accessible cancellation options, and they make it improper for businesses to hide renewal terms. , when a consumer needs demonstrable proof of the cancellation request itself, a registered postal notice is a recognized way to create that proof.

Keep in mind that state-specific laws may provide additional protections: , California’s amended automatic renewal law lists requirements for notice and cancellation methods, including the expectation that a clear cancellation path be provided. That law and federal guidance bolster a consumer’s right to challenge improper renewals and to seek refunds when the business has not complied with disclosure rules. Use postal proof to support any complaint you may later file with a card issuer or regulator.

How to prepare an effective postal cancellation notice (principles only)

First, make your intent unambiguous: use clear language indicating that you are terminating your paid membership and ask the company to stop any future renewals tied to your account. Next, identify your account in a way that can be verified without including sensitive credentials—include the account display name, the date of purchase, and the last four digits of the payment method if you are comfortable doing so. , mention the date you want the termination to be effective (, at the end of the current billing period) and request written confirmation of receipt and processing.

Most importantly, include contact details where the provider can reach you for confirmation, and sign and date the notice. Keep the language factual and neutral, avoid emotional language, and avoid attaching account passwords or full payment card numbers. Keep in mind that the purpose is to create a clear auditable record: the company receiving a dated, registered postal notice that specifies account identifiers and the explicit intent to cancel is easier to handle and harder to dispute than vague requests.

What not to do when preparing the notice

Do not include sensitive or unnecessary personal data (for instance, full credit card numbers or your password). Do not rely only on informal channels or verbal requests. Do not wait until the deadline day to send your notice; postal delivery and processing take time. Finally, avoid ambiguous phrasing such as “consider my account closed” or “please think about cancelling.” Strong, direct language stating your decision to end the membership makes the notice enforceable for dispute purposes.

Timing: when to send postal registered mail

First, check your billing cycle and renewal date(s) from receipts or purchase confirmations and plan to send a registered postal notice so it is postmarked well before the renewal date. Aim to allow enough transit and recipient-processing time to avoid your notice arriving after the billing cutoff. Next, keep a copy of the registered mail receipt and any tracking numbers; those are central to proving the date you attempted cancellation. Keep in mind that some membership terms state that cancellations take effect at the end of the current billing cycle; preserve evidence to show when you gave notice in case of disagreements about timing.

Pro tip: preserve the physical registered mail receipt and make a secure digital photo of it; financial institutions and regulators often accept images of postal receipts as supporting evidence during disputes.

Postclic: a practical way to simplify postal registered mail

To make the process easier, consider services that handle the logistics of registered postal sending for you. Postclic is one such 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a service of this kind keeps the legal benefits of registered postal delivery while removing the need to print, drive to a post office, or risk mishandling a hard-copy. It is a practical choice for people who want the evidentiary advantages of certified delivery without the logistical friction.

Record keeping and evidence strategy

First, keep a chronological folder—digital or physical—containing purchase receipts, subscription confirmation details, bank or card statements showing charges, and the registered postal receipt with tracking and return-receipt documentation. Next, if you receive any response from the company (acknowledgement, refund, or dispute), put that in the same folder and timestamp it. Most importantly, when you escalate to a bank dispute or a consumer protection agency, submit this organized package: it will make your case far more credible and expedite resolution.

Keep documentation for at least 18 months after cancellation attempts, because some billing disputes and chargeback windows can extend beyond a single billing cycle, and regulators may request chronological evidence of your interactions at the time of a complaint. If you use a third-party postal service such as Postclic, save their confirmation emails and return-receipt scans as part of the packet.

Handling disputed charges and refund requests

First, if a renewal charge posts after you sent a registered postal cancellation notice, prepare a claim packet: include the registered mail receipt showing delivery to the provider’s official postal address, the account identification you sent, the bank statement showing the charged amount, and a timeline of events. Next, contact your card issuer or bank to open a dispute; provide them with the evidence package to support your case. Keep in mind that card issuers have specific timelines for disputes—submit evidence promptly.

If the service provider responds and offers a refund, request that the refund be recorded in writing and that your account be confirmed as non-renewing going forward. If the provider refuses and you believe state or federal law has been violated, consider filing a complaint with the state attorney general’s office or the Federal Trade Commission; your postal evidence will strengthen the complaint.

Common pitfalls and how to avoid them

First pitfall: assuming account deletion equals subscription termination. Many users report being charged after removing profiles because the subscription purchase remains active in the billing channel. Avoid this pitfall by issuing a clear postal termination notice that references both the account and the subscription, keeping the dates and evidence together. Next pitfall: delayed or missing confirmations. If you do not receive a timely written confirmation, rely on your registered postal return receipt as proof of the notification. Most importantly, do not discard any receipts or evidence even if you receive initial verbal or informal acknowledgment; maintain the formal proof trail until all billing stops and any refunds are processed.

When to escalate

Escalate if charges continue despite a documented postal cancellation, or if the provider fails to acknowledge or act on a dated registered-mail cancellation. Use the evidence to open disputes with your card issuer and, if necessary, file complaints with consumer protection authorities. In many U.S. states, including California, regulators are attentive to automatic renewal complaints and may intervene if businesses fail to meet required disclosure and cancellation obligations.

Practical examples and insider tips from cancellation specialists

First tip: send the registered postal notice early. Don’t aim for the last minute. Next tip: when you complete the registered delivery, note the tracking and return-receipt numbers in your records immediately and take digital photos of the postal receipt. , if you have multiple devices or app-store receipts, preserve every purchase confirmation you can find—those confirmations often contain timestamps that match bank records and help establish the subscription timeline.

Insider example: a user who kept a packet of receipts, a dated registered-mail return receipt, and screenshots of their billing cycles won a chargeback with their card issuer within weeks; the bank accepted the registered postal evidence as decisive. Another user who relied only on informal messages and verbal assurances struggled to secure a refund, because the provider’s system continued to show an active subscription. These practical contrasts illustrate why registered postal documentation is a best practice.

How to address special cases

If you bought the subscription through a device billing channel and you cannot access your account, send a registered postal notice to the official company address and explicitly request written confirmation. Maintain a copy of the device purchase receipt as parallel evidence. If you suspect unauthorized charges, include a statement in your registered notice that you are disputing those charges and ask for immediate suspension of future renewals pending investigation.

If you have a recurring subscription purchased under a promotional or trial period, include the trial start and expected conversion date in your registered notice to show timing and intent; this helps when proving that a conversion or renewal occurred without proper notice. Keep in mind that consumer protection rules increasingly require businesses to provide notification before converting trials into paid subscriptions, so your registered postal record helps show that you exercised your right to cancel within the relevant windows.

Practical limitations and expectations

While registered postal notices are powerful evidence, outcomes still depend on the policies of the billing platform and the merchant’s internal processes. A postal notice does not automatically guarantee an instant refund; it guarantees that you have demonstrable, dated proof that you gave notice. Use that evidence to negotiate with the merchant, your card issuer, or a regulator. Keep in mind that some refunds are processed slower than you might like, and that persistence—backed by documentation—is often required.

Contact and address to use for postal registered mail

Use the official business address for registered postal notices. For Feeld, include the company address as the recipient address on registered delivery envelopes and records:Feeld Ltd,20 Harcourt Street,Dublin, County Dublin D02 H364,Ireland. The company also lists other administrative addresses in its privacy and regulatory documentation, but send your registered postal cancellation to the official address noted above and retain the postal receipt as evidence.

What to do after cancelling Feeld

After you have sent a registered postal cancellation, monitor your payment method and your transaction history for at least two billing cycles to ensure that renewal attempts stop. First, retain all registered-mail receipts and any written confirmations you receive. Next, if a renewal posts despite your documented registered postal cancellation, open a dispute with your bank or card issuer immediately and attach your registered-mail proof. , consider filing a complaint with the Federal Trade Commission or your state attorney general if the charges persist and the provider does not resolve the issue; attach your full evidence packet when doing so. Keep in mind that maintaining an organized evidence trail will speed dispute resolution and increase the chance of a favorable outcome.

Finally, if you still use the service in a free capacity, double-check profile visibility settings and privacy protections so you know how your profile behaves after membership changes. If you prefer, keep a dated note of the cancellation event with all related confirmations so you can close the loop on your records.

Next steps and further actions

If you need additional help assembling a strong evidence packet, a consumer advocacy group or a local legal clinic can often review your documentation and suggest the best route to dispute a charge. First, gather all receipts, the registered-mail return receipt, purchase confirmations, and any correspondence you receive from the provider. Next, present the packet to your bank and, if necessary, to a consumer protection agency. Keep in mind that the postal route is a robust, court-ready method to document your cancellation decision—use it when you want maximal legal proof and minimal ambiguity.