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Codecademy Cancel Subscription | Postclic
Codecademy
200 Broadway
10012 New York United States
cs@codecademy.com
Subject: Cancellation of Codecademy contract

Dear Sir or Madam,

I hereby notify you of my decision to terminate the contract relating to the Codecademy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.

Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.

This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.

In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.

I retain a complete copy of this notification as well as proof of sending.

to keep966649193710
Recipient
Codecademy
200 Broadway
10012 New York , United States
cs@codecademy.com
REF/2025GRHS4

How to Cancel Codecademy: Easy Method

What is Codecademy

Codecademyis an online learning platform focused on teaching coding and related technical skills through interactive lessons, projects, and guided learning paths. The service offers a free tier and several paid tiers that add features such as full course access, projects, quizzes, career-oriented paths, interview preparation, and certificates. Learners use the platform to develop skills in web development, data science, programming languages, and other technical areas with a mix of hands-on exercises and guided content. Many users in the United States choose paid plans for job-focused content, longer learning tracks, and additional practice materials.

Pricing and plan structure change from time to time, but at the time of research Codecademy lists a free Basic plan, a paidPlustier and a paidProtier with both monthly and annual billing options; promotional discounts and student pricing are also offered. For precise current rates check the Codecademy pricing page.

Subscription plans and pricing at a glance

Below is a compact recap of the common subscription options and the broad differences between them, the provider's public pricing information. Use this as context for decisions around subscription management and cancellation.

PlanTypical billed monthly equivalentNotes
Basic$0Free access to selected content and starter lessons.
Plus$14.99/mo billed annually or $29.99/mo billed monthlyExpanded course access, practice, projects; geared to skill building.
Pro$19.99/mo billed annually or $39.99/mo billed monthlyCareer paths, interview prep, professional certification prep and added job-focused resources.

These plan figures come from Codecademy's pricing materials and help center; promotional offers, student pricing and discounts can change the billed amount and effective cost. Always verify the precise price you were charged on your purchase receipt.

Feature comparison

FeatureBasicPlusPro
Access to core lessonsYes (limited)YesYes
Projects and quizzesLimitedIncludedIncluded
Career pathsNoLimitedFull
Certificates/pro exam prepNoLimitedIncluded

These comparisons are intended to help readers understand where most learners find value and when they might decide a paid plan is no longer necessary.

Customer experiences with cancellation

First, it is important to synthesize what actual users report when they try to end a paid subscription. Independent review sites and community forums show recurring themes: unexpected renewals, confusion over trial timing, difficulty obtaining refunds, and mixed experiences when contesting charges. Many reports come from U.S.-based users who were surprised by annual renewals or who expected clearer reminders before a renewal charge. Examples from public review platforms show frustration with missed renewal notices and billing that some customers considered opaque.

Next, here are the patterns that appear across multiple customer reports and community posts: users often describe uncertainty about when a free trial converts to a paid year, the timing of renewal notices, and whether they received clear billing reminders. Some reviewers reported success getting refunds after contacting the company, while others said they had long delays or no satisfactory response. In forums like Reddit and collections of consumer reviews, multiple users flagged recurring-charge surprises and reported that dealing with billing disputes required persistence.

Most importantly, several reviewers specifically mentioned concerns about refunds and pro rata credits when cancelling mid-period. The service's public policies emphasize that cancelation typically stops future renewals but generally does not yield partial refunds for the current billing period; users who expected refunds after cancelling sometimes encountered denials or limited refund windows. That policy context is essential when planning the timing and documentation of a cancellation attempt.

Keep in mind that public feedback varies: there are satisfied learners who praise course content and report straightforward account management for billing, and there are those with negative billing experiences. This variance makes careful documentation of any cancellation attempt a practical necessity.

Why users report problems

First, subscription services that use trials and annual offers often rely on automatic renewals; consumers may miss reminders or fail to notice trial disclaimers. Second, customers who expect refunds sometimes find the published refund policy restrictive, which can create friction when a charge feels unexpected. Third, when disputes arise, lack of immediately compelling evidence of a timely cancellation can make it harder to secure a refund or reversal through a provider or a payment issuer. These are practical realities that inform a conservative approach: document everything and choose a cancellation path that creates durable proof.

Why registered postal mail is the recommended method

Most importantly, when the issue is preserving proof and creating a defensible record you can use with banks, dispute departments, or in legal settings, registered postal mail (registered mail with return receipt or similar accountable services) is the strongest non-digital evidence of a cancellation request. Registered mail provides a stamped receipt at acceptance and, with a return receipt, a record of delivery and signature. The United States Postal Service describes registered mail as the most secure domestic mail service that maintains records and can provide a delivery record with the recipient signature for later retrieval. That chain of custody and retained record is what makes registered mail valuable when plans renew automatically and a customer needs to show when and how they communicated a termination.

, registering the piece and adding a return receipt creates documentation you can present to your payment issuer or to regulators if a charge is disputed. The Postal Service retains certain delivery records for defined periods and provides documented proof that an item was mailed and, if requested, that it was delivered. That proof has practical weight when seeking chargebacks or when showing compliance with notice periods required by the provider's terms.

Practical legal context

First, federal consumer protection bodies have been focused on subscription transparency and ease of cancellation. The Federal Trade Commission and the Consumer Financial Protection Bureau have issued guidance emphasizing that companies must avoid deceptive renewal practices and should make cancellation reasonably simple; the regulatory environment has increased enforcement attention on so-called negative option billing. For U.S. consumers, this context strengthens the importance of clear, dated, and provable cancellation communications, because regulators and consumer agencies consider the difficulty of cancelling as a material factor in unfair or deceptive practices. Keep in mind that new rules and litigation can shift enforcement timelines, so documented evidence of a timely cancellation is your best defense when a renewal charge appears disputed.

Next, the service's own published terms state that cancellation typically takes effect at the end of the billing period and that refunds may not be available or may be limited. That policy is central to planning because documented cancellation before a renewal date prevents future automatic charges, even though it may not entitle the user to a pro rata refund for time remaining. Read the provider's posted terms carefully for the refund and effective cancellation language and keep that phrasing in mind when creating your cancellation record.

How to approach a cancellation through registered postal mail

First, adopt a mindset centered on documentation and timing. Use registered mail because of its strong evidentiary value: the acceptance receipt and the return receipt (delivery record) form a two-part paper trail. The purpose of your written communication is to make your intent unambiguous and to create proof of when the provider received your notice.

Next, when preparing the cancellation communication, include clear identifying information so the provider can match your request to an account: your full legal name, billing address, the email associated with the account (state it as an identifier), the last billed period or invoice number if known, and an unambiguous statement of your intent to end the subscription. Do not rely on ambiguous language. Indicate an effective date for the cancellation if you want to make clear whether you seek to stop future renewals or to end service immediately; remember the provider's refund policy will control whether you receive any pro rata credit. These are general principles of what to include; avoid copying or using prefilled templates—focus on clarity and facts.

Most importantly, send the registered piece to the official address on file. For Codecademy the address to use for postal communications is:200 Broadway, New York, NY, 10012. Sending your registered mail to that postal address ensures you use an official corporate address for delivering your cancellation notice. Keep a copy of all outgoing documents for your records.

, ask for the service level of registered mail that includes a return receipt or other proof of delivery. That return receipt creates a signed record of delivery that you can produce to your payment provider or to consumer protection authorities if a renewal charge is disputed. The USPS documentation explains the options and the legal weight these options carry; registered mail can be combined with return receipt services to secure direct evidence of delivery.

Timing and notice periods

First, identify your next billing or renewal date, then allow enough lead time for the registered mail to be accepted and for a delivery attempt to occur before that date. Registered mail is handled more securely and may travel more slowly than standard mail; plan for extra transit time. Most importantly, send the notice with sufficient buffer so that the receipt or delivery record predates any planned renewal. If you miss the renewal, retain your mailing receipt and initiate a dispute with the payment issuer pointing to the proof of mailing timeline. Keep in mind the provider's terms concerning effective cancellation and refund policy when setting expectations for immediate refunds.

Common mistakes to avoid

First, relying solely on unsubscribed cues such as assuming a trial was cancelled because you stopped using the service. Usage activity does not substitute for a clear cancellation record. Next, failing to retain your postal receipts—the acceptance receipt is crucial and must be kept. , do not wait until the last possible day; delays with accountable mail or processing can undermine the protective timing buffer. Another frequent error is failing to include enough identifying information in the notice, which can cause internal mismatches and delays. Finally, do not assume a cancellation will automatically create a refund; documented cancellation prevents future charges but does not necessarily trigger prorated refunds under published terms. Keep these pitfalls in mind when planning your action.

How reviewers and dispute cases typically resolve

First, many customers who provided strong postal proof were able to obtain favorable results when they pursued charge disputes with their bank or card issuer. Payment processors generally accept a mailing receipt and a return receipt as meaningful evidence of timely notice, which helps in chargeback processes. Conversely, customers who lacked tangible proof often faced longer delays and lower success rates with dispute processes. Use the registered mail evidence to engage the payment issuer proactively if an unwanted renewal occurs. Public complaints also show that persistence and clear records improve outcomes.

Simplifying the process

To make the process easier... A 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending.

First, Postclic and similar services can save time for users who cannot print, stamp, or visit a postal counter. Next, the service still creates a physical, registered piece on your behalf and can arrange return receipt options, which preserves the legal advantages of registered mail while reducing the friction of preparing and posting items. If you choose to use such a service, verify it produces the same USPS-acceptable proof (acceptance receipt and return receipt) and keep digital copies of that documentation.

When to contact your payment issuer and consumer agencies

First, if a renewal posts despite your registered cancellation notice arriving before the billing date, immediately gather your postal evidence and contact your payment card issuer to initiate a dispute. Payment issuers have time limits for chargebacks, so act promptly. Next, if the provider refuses reasonable remedies and you believe the renewal was unfair or deceptive, you can file complaints with state consumer protection offices, the Consumer Financial Protection Bureau, or the Federal Trade Commission. The regulatory environment around subscription renewals and negative option billing has been active; documented evidence strengthens your case.

What the terms say about refunds and effective dates

Most importantly, Codecademy's published terms state that cancellation typically halts future recurring charges but that refunds are not normally provided for unused portions of a paid period. Cancellation may be effective at the end of the current billing cycle and refunds may be unavailable except in limited circumstances. This policy means that timely cancellation before a renewal date is the most direct way to prevent future charges; it does not guarantee monetary reimbursement for the period already paid. Review the provider’s terms closely when deciding on timing.

Handling corporate or educational purchases

First, if your subscription was billed through an employer, educational program or third-party arrangement, the account owner on file may have different cancellation procedures. You must coordinate with the account owner and confirm the corporate billing owner receives your registered cancellation to avoid misunderstandings. Next, keep a copy of employer or institutional communications that reflect who has authority to cancel. These scenarios commonly require additional documentation to ensure the corporate or institutional administrator updates billing records promptly.

Practical tips from someone who has processed thousands of cancellations

First, create a dedicated cancellation binder or digital folder and store copies of receipts, tracking numbers, delivery confirmations, and the text you sent. Next, use unambiguous wording in your cancellation notice and include identifiers that match the account records you see on invoices. , allow reasonable lead time for registered mail and avoid last-minute postage gambles. Most importantly, attach proof of delivery to any dispute you send to your payment issuer and watch deadlines for chargebacks closely. Keep in mind that patience and documentation are often the keys to a timely and favorable resolution.

Keep an eye on billing cycles in your calendar and set reminders at least two billing cycles before the next renewal to assess whether you want to continue the service. If you plan to cancel, initiate the registered mail process with adequate buffer time so that delivery is demonstrably prior to renewal. That buffer reduces disputes over whether you provided timely notice.

What to do if a renewal posts despite registered notice

First, gather your evidence: acceptance receipt, return receipt showing delivery, any internal copies of the outgoing notice, and copies of account statements showing the charge. Next, contact your card or bank issuer to file a dispute and provide the postal documentation. , file a complaint with consumer agencies if you believe you were treated unfairly; include your postal evidence when you file. Most importantly, continue to preserve the postal records; they are the strongest proof you have. If needed, escalate with regulators or small claims when other remedies fail, and consider seeking local legal advice for complex or high-value disputes.

What to do after cancelling Codecademy

First, verify that no further charges are processed after the effective cancellation date by checking your billing statements for at least two billing cycles. Next, preserve all postal receipts, tracking details, and delivery confirmations in both physical and digital form; these items are central if any future dispute arises. , if you believe a refund is appropriate under specific circumstances, prepare a clear summary of the timeline and supporting evidence and present it to your payment issuer along with the postal proof. Most importantly, treat cancellation as the start of a records process—keep your files organized so you can act quickly if an unexpected renewal or billing problem occurs.

Finally, if you plan to return to learning later, consider creating a reminder system for promotional offers instead of leaving a paid plan active. That way you can avoid automatic renewals while keeping track of offers you might want to take advantage of at a later date. Keep in mind that registered postal notifications remain one of the most defensible ways to show clear intent to end a subscription and to protect yourself in disputes over auto-renewal or billing.

FAQ

To cancel your Codecademy Plus subscription, send a cancellation request via registered postal mail to the address shown on your bill or contract. This method provides proof of your request and ensures it is received.

Yes, cancellation requests should be sent via registered mail before the end of your billing period to avoid future charges. Check your billing cycle to determine the best time to send your cancellation.

In your cancellation letter for Codecademy, clearly state your intent to cancel, include your account details, and send it via registered postal mail to ensure you have proof of delivery.

Refunds may not be available or may be limited according to Codecademy's terms. To avoid being charged for the next billing cycle, ensure your cancellation request is sent via registered mail before your renewal date.

Registered postal mail is recommended for canceling Codecademy because it provides a documented proof of your cancellation request, including a receipt and delivery confirmation, which can be crucial in case of billing disputes.