How to Cancel Craftsy: Complete Guide

What is Craftsy

Craftsyis an online learning platform focused on creative hobbies — quilting, sewing, knitting, baking, painting, and many other hands-on crafts. It offers a membership that unlocks a large library of on-demand classes, downloadable resources, and community features designed for hobbyists who want step-by-step instruction from experienced teachers. The service markets itself with promotional introductory pricing and an annual premium option aimed at people who want ongoing access to content and member-only events. The membership typically renews automatically at the end of the paid term, and a number of promotional landing pages emphasize a low introductory rate followed by a regular annual price for subsequent years.

Subscription plans at a glance

Public-facing promotions for a Craftsy premium membership often display a very low introductory price for the first year and a substantially higher regular annual price thereafter. Promotional material cites a low first-year offer (, around$2.49) and a regular membership price in the range of$100–$130 per year

Why this guide focuses on postal cancellation

Users who askhow to cancel craftsy membershipoften report difficulty proving that they asked to end auto-renewal or showing the company a clear, legally accepted record of cancellation. For that reason this guide focuses on a single, robust method to create evidence of your cancellation request: sending a registered postal letter to the company's mailing address. Registered postal mail creates a traceable chain and a legal receipt that many consumers find far harder for a company to dispute than a generic message or an unsupported claim of a cancellation. Throughout this guide I explain the legal rationale, timing considerations, what to document (in general terms), and how to use registered postal mail effectively as your primary tool to protect yourself from unwanted renewals.

Customer experiences with cancellation

Before explaining the recommended approach, it helps to understand what other users report when they try to stop Craftsy auto-renewals. Across consumer review sites, community forums, and discussion boards, common themes appear consistently: unexpected renewals at full annual rates after an introductory year, difficulty obtaining refunds, and disputes about whether a cancellation was actually recorded. Several reviews on consumer platforms recount members who believed they had cancelled yet later saw annual charges on bank statements. On Reddit and review sites members describe lengthy disputes and the need to escalate via payment processors or banks. These patterns tell us two things: first, keep defensible evidence of any cancellation; second, plan for follow-up monitoring of your bank statements after the cancellation period.

What users say works and what fails

Real customers commonly report that routine record-keeping saved them from losing a dispute: screenshots, dated notes, and receipts that proved the timing of their action. By contrast, users who relied on an unverified verbal promise or a fleeting in-app indication sometimes faced repeated charges. Multiple threads highlight cases where a member thought they cancelled during a trial or promotional period, then later discovered a full annual charge. The takeaway from user feedback is clear: evidence matters. In many disputed cases the presence of an official, dated receipt — a mail return receipt or similar delivery record — was decisive.

Why postal registered mail is the recommended method

First, registered postal mail provides tangible proof: a receipt from the postal service that the item was sent, a tracking trail that shows delivery, and often a signed return receipt showing the addressee accepted delivery. Next, many consumer protection and auto-renewal laws, and practical disputes with payment processors, give greater weight to documented written notices that can be authenticated. , financial institutions and dispute processes are more likely to consider a clear, time-stamped postal record as credible evidence that a consumer gave notice before a renewal charge. Most importantly, in situations where companies later claim they did not receive a cancellation, a registered-post record is a simple, recognized, and difficult-to-dispute proof point.

Legal and regulatory context (United States)

Automatic renewal and negative-option programs are the focus of state and federal regulatory attention. Recent updates to the Federal Trade Commission and several state-level rules emphasize clear disclosures and accessible cancellation mechanisms; states such as California have updated their automatic renewal statutes to require businesses to obtain express consent and to provide information about renewal and cancellation. Those laws strengthen consumer rights but rely on documented evidence when disputes arise about whether and when a consumer canceled. , a registered postal delivery creates a durable record that aligns well with the kind of evidence regulators, attorneys general, and courts accept when reviewing renewal disputes. If you live in a state with enhanced automatic-renewal protections, you may have extra legal options, but document everything to preserve those options.

Common legal questions answered

Next, keep in mind that statutes often require businesses to provide clear notice before an automatic renewal for long-term subscriptions and to disclose cancellation procedures. That said, legal remedies vary by state and by the specific facts of a case. If a renewal charge appears after you have sent a definitive, dated cancellation notice by registered mail, that postal record strengthens your position when disputing charges with your payment method provider, or when filing a complaint with state consumer protection authorities. Where applicable, a registered postal receipt can be forwarded to regulators or a payment-processing dispute team as a primary piece of evidence.

How to prepare when you decide to cancel

First, gather the identifiers you will need to reference in any notice you send to Craftsy: the name on the account, billing address, last four digits of the payment method you used (if you plan to reference that), the membership plan name or description, and the date you want the cancellation to take effect. Next, write a clear, unambiguous statement of your request to end the membership and stop automatic renewal; this statement should be dated and signed. , keep copies of all related documentation in a secure folder so you can retrieve it quickly if a dispute arises. Most importantly, use a method that creates an independent, time-stamped delivery record — registered postal mail is recommended because it provides that level of documentation.

What to avoid

Avoid relying on ephemeral acknowledgments or informal messages that cannot be independently verified. Also avoid long, conditional language in your statement (, vague requests that can be interpreted as not immediate). Keep your instruction short, direct, and tied to the account identifiers. Do not assume a third-party or a brief in-app note will hold up later — if you are worried about renewals, preserve the strongest evidence you can.

Timing and notice considerations

Most subscription plans have an automatic renewal date tied to the anniversary of the initial paid period. Check your billing records to determine the renewal date and plan your registered-mail notice so it is delivered with enough time to be processed before renewal. While posted timelines vary, the important principle is to create a dated, verifiable delivery record that clearly precedes the renewal charge. Keep in mind some laws require businesses to provide a renewal notice within a specific window of time for long-term subscriptions; postal evidence demonstrating timely cancellation is particularly valuable in those circumstances. Monitor your bank or card statements carefully for at least one full billing cycle after the expected cancellation date.

What to include in a cancellation notice (principles, not templates)

Most importantly, your cancellation notice should identify the account in a way that is unambiguous, assert that you are ending the membership and stopping any future renewal charges, and request written confirmation of receipt. Use precise dates and account identifiers rather than vague descriptions. For your safety, keep readable copies and ask the postal service for a delivery confirmation or equivalent receipt so you have an independent record that the notice was delivered to the address on file. Avoid including unnecessary personal information beyond what is needed to identify the account, and retain the postal receipt and any confirmation of delivery for your records.

Address for registered-post cancellation

Send your registered postal notice to the company's official mailing address:2955 Xenium Lane N Suite 10 Plymouth, MN 55441. This is the corporate mailing address you should use when sending registered postal mail in connection with a cancellation request. Keep the postal tracking and delivery receipt as part of your permanent documentation.

Practical problems customers report and how registered mail helps

Users often report three recurring problems: (1) no visible proof that the cancellation was recorded, (2) renewal notices that are claimed to have been sent but never received, and (3) disputes over refund eligibility after a renewal charge. An independently verifiable postal delivery creates a time-stamped record that addresses the first two problems directly, and it gives you a strong documentary basis to request a refund or to escalate the matter with payment providers if a renewal charge posts after you have provided timely notice.

To make the process easier: Postclic

To make the process easier, consider a trusted service that simplifies sending registered postal letters. Postclic is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a service like that can reduce friction while preserving the legal advantages of a registered postal delivery.

Why the Postclic option fits this approach

Postclic is useful because it combines the legal strength of registered postal delivery with practical convenience: you can prepare the content on your schedule while still getting an independent delivery record. The company handles printing, stamping, and the return-receipt chain, giving you the same kind of evidence a walk-in postal registered letter would generate, but with fewer logistical hassles. For many consumers the ability to create and keep a certified delivery trail without needing a physical printer or a trip to the post office is an efficiency win while retaining legal defensibility.

Follow-up: monitoring and dispute readiness

After your registered-post cancellation is delivered, monitor your forthcoming bank or card statements carefully. If an unexpected renewal appears after your cancellation delivery date, prepare a documentation package: a copy of your cancellation notice, the registered-mail receipt and tracking information, and any account identifiers or order numbers. Present these documents to the payment-card dispute process or to the relevant consumer protection authority if you need to escalate. When you engage a dispute procedure, the presence of a dated delivery receipt frequently accelerates resolution because it shows the company received your instruction before the renewal date.

Record retention and organization

Keep paper and digital copies of everything in a single folder labeled with the account name and the date of your registered-post mailing. Use the postal return receipt number or tracking code as the primary reference when you contact your financial institution or file a complaint with a regulator. Having a single, well-organized packet of evidence that includes the delivery confirmation reduces friction and prevents repeated document requests in long-running disputes.

Anticipated company responses and how to react

First, expect that the company may assert there was no cancellation on record or claim the cancellation arrived after a renewal. If that happens, present the registered-post delivery confirmation right away. Next, if the company denies a refund, rely on the fact that a timely, documented cancellation strengthens your case with payment processors and consumer protection agencies. Keep your exchanges factual and stick to dates and documented evidence. Avoid emotional arguments; focus instead on the specific question of when you gave notice and whether the renewal charge occurred after that date.

When to consider escalation

If you receive a renewal charge despite having a registered-post delivery dated before the renewal, open a dispute with your bank or card issuer promptly and provide the delivery confirmation. If the dispute is unresolved and the charge was material, consider filing a complaint with your state attorney general, the consumer protection agency that handles automatic-renewal issues where you live, or other regulators that oversee consumer subscription practices. The stronger your documentation (and a registered-post receipt is among the strongest), the more likely a third party will rule in your favor.

Common mistakes to avoid

• Relying only on verbal promises or informal messages without independent delivery proof.
• Waiting until the renewal date to act — plan ahead and create your delivery record early enough to be unambiguously before renewal.
• Misplacing postal receipts — preserve tracking and delivery confirmations in at least two locations (digital scan plus physical copy).
• Assuming a refund is automatic — a documented cancellation increases your leverage but does not guarantee a refund unless specific policy or law requires it.

What to do after cancelling Craftsy

After you have sent your registered-post cancellation to2955 Xenium Lane N Suite 10 Plymouth, MN 55441and obtained the delivery confirmation, take these concrete next steps: monitor payment statements for at least two billing cycles, gather all supporting documents in a single folder, and be ready to submit the delivery confirmation to your payment processor if a renewal charge appears. If a charge posts despite timely notice, file a dispute with your bank using the postal delivery proof and consider filing a complaint with your state consumer protection agency if the dispute is not resolved. Keep the documentation for at least two years, because automatic-renewal disputes can require reference to historical records. Most importantly, stay organized and treat the registered-post receipt as your primary defense if a renewal invoice appears after your cancellation.