Servizio di disdetta N°1 in United Kingdom
Gentile Signora, Egregio Signore,
Con la presente Le notifico la mia decisione di porre fine al contratto relativo al servizio IQ Test Academy.
Questa notifica costituisce una volontà ferma, chiara e non equivoca di disdire il contratto, con effetto alla prima scadenza possibile o conformemente al termine contrattuale applicabile.
La prego di prendere ogni misura utile per:
– cessare ogni fatturazione a partire dalla data effettiva di disdetta;
– confermarmi per iscritto la corretta presa in carico della presente richiesta;
– e, se del caso, trasmettermi il saldo finale o la conferma di saldo.
La presente disdetta Le è indirizzata tramite posta elettronica certificata. L'invio, la marcatura temporale e l'integrità del contenuto sono stabiliti, il che ne fa uno scritto probante conforme ai requisiti della prova elettronica. Dispone quindi di tutti gli elementi necessari per procedere al trattamento regolare di questa disdetta, conformemente ai principi applicabili in materia di notifica scritta e di libertà contrattuale.
Conformemente alle regole relative alla protezione dei dati personali, Le chiedo inoltre:
– di eliminare l'insieme dei miei dati non necessari ai Suoi obblighi legali o contabili;
– di chiudere ogni spazio personale associato;
– e di confermarmi l'effettiva cancellazione dei dati secondo i diritti applicabili in materia di protezione della vita privata.
Conservo una copia integrale di questa notifica così come la prova di invio.
How to Cancel IQ Test Academy Easily
What is IQ Test Academy
IQ Test Academyis an online testing service that offers short cognitive assessments, personalized reports, and printable certificates aimed at consumers curious about their intelligence metrics. The platform markets an easy-to-take test that promises a fast score, interpretive material and follow-up development resources. The site operates internationally and lists features such as timed visual items, certificate generation and access to practice tools. Public domain checks show the site and related domains active in recent years, though details about billing and subscriptions are not always presented conspicuously on every landing page. The company also lists an operational address: 24‑26 Arcadia Avenue, Finchley, London, N3 2JU, United Kingdom.
What the official presence reveals
First, the main online presence highlights the assessment itself: a sequence of questions, a promised score and a certificate. Next, while some comparable services display clear pricing, this service’s public-facing material is not always explicit about recurring charges on every landing page, and third-party checks indicate a mixed trust profile. Keep in mind that some sister domains or similar brands in this space publish weekly and monthly price points; users have reported being billed recurring monthly amounts in the range commonly quoted on review sites. The variability across domains and the occasional lack of upfront clarity means most U.S. consumers should assume recurring billing is possible unless a one-time purchase is explicitly stated.
Subscription plans and pricing (observed and reported)
Next, a practical snapshot derived from the site network and public reports: some related services show trial-based weekly and monthly plans, while many user reports mention a recurring fee typically in the approximate range of forty units of the local currency per billing period. The market-visible pricing examples below reflect both official pricing pages of comparable services and frequent reports from consumers. Use this table as an observed reference rather than an absolute guarantee of current pricing.
| Plan | Observed price (example) | Notes |
|---|---|---|
| Weekly subscription (example) | $14.99 / week | Listed on a related test provider’s pricing page as a weekly option; prices vary by country. |
| Monthly subscription (reported) | $39.99 / month (or £39.99 reported) | Common reported recurring charge in consumer complaints and reviews. |
| One-time test purchase (advertised low price) | $0.39–$0.99 (advertised low fee) | Often cited as the initial fee to "see results"; multiple consumer reports state a later recurring charge. |
Sources for the above observations include a public pricing page from a comparable test foundation and multiple consumer complaint platforms that flag recurring charges near £39.99/$39.99. Always check the checkout disclosures for your jurisdiction before completing payment.
Customer experiences with cancellation
First, synthesize the public feedback: large volumes of consumer reports describe three recurring themes — unexpected or unclear recurring charges, difficulty getting responsive help, and frustration with refunds. Many users say they believed they were making a one-time purchase and later observed recurring debits. Next, users frequently report attempts to stop charges and not receiving a timely or meaningful response from support channels. Several complaints that appear on established consumer platforms recount repeat charges, slow refunds, or unclear cancellation pathways. Most importantly, reviewers on recognized feedback sites describe similar patterns over multiple years, which suggests the problem is systemic rather than isolated.
, forum threads from U.S.-based communities and broader English-language discussions describe practical user steps taken after unexpected charges, such as disputing with the financial institution and reporting the experience to consumer complaint databases. These threads consistently highlight the importance of retaining evidence of transactions, screenshots of checkout screens, and dates of charges. Paraphrased comments from multiple users emphasize: "I paid a small fee and then got billed a larger recurring amount", "support did not provide a timely resolution", and "I had to escalate through my card issuer". Those patterns are common and should guide any cancellation strategy.
What works and common problems reported by users
- What works:Clear documentation, early disputes through the card issuer, and reporting to consumer protection bodies often get results.
- What doesn’t work:Waiting passively for a response from the service; relying on unclear checkout language; failing to keep records of dates and charges.
- User tips:Preserve transaction IDs, bank statements, screenshot the offer wording, and note the date you first noticed a charge.
Keep in mind that consumer outcomes vary by payment method and the speed with which you act to dispute unapproved charges.
Why registered mail is the recommended cancellation method
Most importantly, registered mail provides a formal, dated record of your intent to terminate a subscription that courts and financial institutions recognize as evidence. First, a registered-mail receipt gives you a delivery tracking number and proof that a communication was sent and received. Next, the combination of a record of posting and a record of delivery establishes a timeline that is useful if the company continues to bill or refuses a refund. , registered mail is often treated as the legal equivalent of personally delivering a written notice in many administrative and dispute contexts.
Keep in mind the regulatory environment: U.S. federal guidance and state laws around automatic renewals and negative option billing require clear disclosure and simple cancellation mechanisms. When a company’s cancellation processes are opaque or ineffective, having a formal written cancellation sent by registered mail strengthens your position in disputes, chargebacks and regulatory complaints. The Federal Trade Commission has emphasized that sellers must make cancellation straightforward for consumers enrolled in negative option programs. If a business resists a straightforward cancellation, documented proof of your cancellation attempt is a powerful tool.
What to prepare before sending a registered-mail cancellation (general principles)
First, gather identifying information: your account reference or order number, the exact dates of the transactions in question, the card or payment method used (last four digits only in records), and the specific plan name if available. Next, prepare a concise written request that clearly states your decision to end the subscription and that you expect no further charges after the date of receipt. , ask for written confirmation of termination and any applicable refund. Keep in mind that you should not include unnecessary sensitive data in a posted communication; include identifying details sufficient for the company to process the request, and retain copies for your records.
Most importantly, do not rely on verbal promises or unconfirmed acknowledgements. A documented, dated registered-mail communication creates the evidence trail you will need if charges continue or if you pursue disputes with your bank or consumer protection agencies. Avoid sharing account passwords or full card numbers in the posted communication; use transaction dates and the last four digits as identifiers instead.
Practical pitfalls to avoid (from thousands of cases handled)
- First, don’t wait. Delays reduce the window for successful disputes with your card issuer.
- Next, do not discard bank statements showing the charge; they are primary evidence.
- , avoid ambiguous wording in your records — note precise dates and amounts when recording events.
- Most importantly, do not rely on a single channel of evidence; keep the registered-mail receipt, bank records, and any other written confirmations together.
How documented registered-mail cancellation strengthens disputes and complaints
First, for chargeback requests with card issuers, you can submit the registered-mail proof alongside bank statements to show you sought to stop the subscription. Next, for complaints to the FTC, Better Business Bureau or a state attorney general’s office, the postal proof demonstrates your attempt at resolution before escalation. , if the company sues or if you pursue small-claims remedies, recorded mailed notices often carry weight as evidence of attempted contractual termination.
Keep in mind that while the FTC's updated rules emphasize simple cancellation mechanisms, many enforcement actions take time. Until regulators act, individually documented cancellation attempts protect you in parallel processes like chargebacks and small-claims suits.
Practical tools to simplify sending registered mail
To make the process easier, consider services that handle the physical sending for you so you do not need a printer or a trip to the post office. Postclic is one such option that lets you prepare and send registered or simple letters remotely. It prints, stamps and sends your letter without the need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates are available for cancellations, including telecommunications, insurance, energy, and various subscriptions. The platform provides secure sending with return receipt and legal value equivalent to physical sending, which preserves the evidentiary benefits of registered-post without the logistical friction. Use this when you prefer to avoid postal trips or need ready-made templates to ensure your request is properly formatted and legally useful.
, if you use a sending service, retain the service’s proof of posting and tracking details in your personal case file. Keep a chronological record: original transaction date, date you first discovered the charge, date posted via registered mail (or the service’s equivalent), and any responses. Those timestamps are exactly what adjudicators and card issuers will review. Postclic can be a practical solution to get the same legal advantages as a traditional registered-mail posting while saving time.
Legal context and U.S. consumer protections
First, federal guidance recognizes “negative option” billing practices and requires transparent disclosure and simple cancellation methods. The FTC’s recent rule-making clarifies that sellers must not misrepresent material terms, and must provide an easy way for consumers to cancel. Next, state laws — , California’s Automatic Renewal Law — require express consent for renewals and set notice windows for certain long-term contracts. Those frameworks strengthen a consumer’s position when they have documented that they attempted a formal cancellation but still faced subsequent charges.
, when dealing with international addresses or companies registered outside the U.S., the practical approach is the same: document every step, use registered mail for formal notices where possible, and engage your payment provider promptly to stop recurring debits. Keep in mind that cross-border enforcement can be slower, which makes immediate, documented action even more important.
When to escalate: chargebacks, complaints and legal claims
First, if charges continue after your registered-mail cancellation and you have not received adequate confirmation or refund, contact your card issuer to open a dispute. Next, file complaints with the FTC and with state consumer protection agencies; include copies of your registered-mail proof and transaction evidence. , for pattern issues or substantial sums, consider filing against the company with the Better Business Bureau and, where applicable, your state attorney general. Keep in mind that smaller claims may be resolved in small-claims court if other remedies fail and the disputed amount falls within the court’s limits.
Most importantly, act quickly on chargebacks: most card networks have strict time windows. The registered-mail evidence will be a compelling attachment to your dispute package. Also, preserve a single folder that contains every digital and physical piece of evidence because scattered records reduce the chance of a quick win.
| Alternative service | Key features | Reported price / notes |
|---|---|---|
| IQ test foundation (example) | Weekly and monthly plans, certificates, development tools | $14.99/week; $39.99/month on sample pricing page (varies by country). |
| TestYourGenius (example) | Instant scoring, leaderboards, academy-style follow-up content | Varied pricing; public-facing promotional content for assessments. |
These alternatives are presented to help consumers compare features and expected billing models. They are examples of other products in the same market and not endorsements. Cite the providers’ visible pricing and marketing to set expectations when comparing offers.
Practical timeline and records checklist
First, create a single case file the moment you detect an unexpected charge. Next, collect the following items and keep them together: bank/card statements showing the charge, screenshots of the purchase page or confirmation screen (if available), any correspondence from the company, and the registered-mail proof of posting and delivery. , note dates and times you took each action in a brief chronological log. Most importantly, keep originals of anything received from the company and multiple backups of digital evidence.
Keep in mind the importance of timelines: many dispute processes ask for the date you first attempted cancellation and the date the provider received that notice. The registered-mail delivery receipt forms the pivotal evidentiary link between those dates. If the provider continues billing after the delivery date, those continued charges are the primary evidence for a dispute or complaint.
Common customer mistakes and how to avoid them
- First, failing to act promptly after discovering a charge — start the documentation process immediately.
- Next, losing the registered-mail receipt — store it with your case file and photograph it for redundancy.
- , providing full card numbers in posted letters — only include last four digits and transaction identifiers.
- Most importantly, relying on informal confirmations that are not dated or verifiable — insist on a written, dated acknowledgment.
What to do after cancelling iq test academy
First, monitor your bank and card statements for at least two full billing cycles after the registered-mail delivery date. Next, if you see continued charges, immediately file a dispute with your payment provider and include the registered-mail proof in your claim. , submit complaints to the FTC and your state attorney general’s consumer protection division; attach your documentation. Keep in mind that consumer protection bodies review patterns, so if you encounter repeat victims or multiple charges, file a detailed complaint that cites dates and monetary amounts.
Most importantly, maintain organized records for potential escalation. If you used a sending service like Postclic to dispatch your registered-mail notice, retain the service confirmation and tracking number alongside your bank records. Use the evidence to support chargebacks, complaints, or small-claims filings. When pursuing refunds, be firm and factual: state dates, amounts, and the fact that you posted a registered-mail termination which was delivered. That factual approach typically gets faster responses than emotional appeals.
Finally, learn from the experience: for future purchases, document checkout terms before authorizing a payment, use card controls when possible, and keep a short expiration reminder for trial periods and promotional rates so you do not miss critical windows to act.
Address for formal communications: 24‑26 Arcadia Avenue, Finchley, London, N3 2JU, United Kingdom. Use that address on your registered-mail notice if you decide to post a formal termination to the organization’s listed address; keep the proof of posting and delivery as part of your dispute file.
Keep in mind that if you need help assembling your documentation or submitting a dispute, consumer counseling services and local legal clinics can assist in organizing the supporting evidence. Act promptly, rely on registered-mail proof as the backbone of your case, and use the legal and financial remedy channels available in the United States if voluntary resolution fails.