Cancellation service #1 in United States
Dear Sir or Madam,
I hereby notify you of my decision to terminate the contract relating to the ThinkIQ Academy service.
This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual period.
Please take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper processing of this request;
– and, if applicable, send me the final statement or balance confirmation.
This cancellation is addressed to you by certified e-mail. The sending, timestamping and content integrity are established, making it a probative document meeting electronic proof requirements. You therefore have all the necessary elements to proceed with regular processing of this cancellation, in accordance with applicable principles regarding written notification and contractual freedom.
In accordance with personal data protection rules, I also request:
– deletion of all my data not necessary for your legal or accounting obligations;
– closure of any associated personal account;
– and confirmation of actual data deletion according to applicable privacy rights.
I retain a complete copy of this notification as well as proof of sending.
How to Cancel ThinkIQ Academy: Easy Method
What is ThinkIQ Academy
ThinkIQ Academyis an online provider of IQ testing and related study materials aimed at general consumers. The platform offers a timed IQ test experience that saves progress and provides a ranked result and printable certificate after payment. The service advertises a low-cost initial option to view test results and a monthly membership that unlocks repeated testing, study resources, and certificates. Official materials describe the test as entertainment-oriented and not a substitute for a professional in-person assessment.
Subscription plans and what the site lists
The company’s published pricing distinguishes a single-test option and a recurring membership. The single-test option is presented at a nominal one-dollar level, while the membership is presented as a monthly fee that includes retakes and additional materials. These plan names and prices appear in the terms and service pages and in the cancellation and refund related pages. Use of these plans and billing practices is central to cancellation concerns raised by users.
| Plan | Listed price | Key features |
|---|---|---|
| One test | $1 | IQ score, answers review, ranking, result link |
| Membership | $29.99 per month | Retakes, study materials, printable certificate |
Why people end up cancelling
Consumers choose to cancel for three common reasons: unexpected recurring charges, dissatisfaction with the product or its value, and disputes over how charges were authorized. Many complain that they expected a single small payment to view results but later saw recurring billing. Others report trouble stopping charges once they began. These patterns shape the practical and legal advice that follows.
Customer experience with cancellation
Real users have left consistent feedback across review platforms and social communities. The most frequent complaints describe unrequested monthly charges after a $1 test purchase, difficulty reaching support, and slow or absent refunds. Positive feedback is far less common, but some users report straightforward refunds when the merchant cooperated. The volume and repetition of similar complaints are important signals for anyone handling an account dispute.
Common problems users report
- Charges appearing after a test that was thought to be one-time.
- Repeated billing despite attempting to stop access.
- Slow refund handling or no refund after a dispute.
- Perceived unclear presentation of subscription terms during checkout.
User tips collected from reviews
People who successfully resolved billing issues most often describe two actions: securing documentation of charges and working with their payment provider to dispute unauthorized transactions. They emphasize keeping receipts and bank statements and noting dates of charges. These user-sourced tips inform the recommended steps below.
Problem: why cancellation of ThinkIQ Academy can be hard
When service billing is automatic, a small design or disclosure gap at signup can lead to ongoing charges. Merchants that bundle a trial price with a later recurring fee create a risk that people will miss the switch to subscription. If records are incomplete or communication fails, disputed charges become a timing and proof issue for the consumer. Review platforms show many users encountering exactly this scenario.
Solution approach: protect your rights using registered mail
Given the pattern of complaints and the importance of having proof, the safest and most reliable cancellation route is to send a cancellation notice by registered postal mail. Registered mail creates an official record of delivery and, in many jurisdictions and banking disputes, carries superior evidentiary weight compared with informal communications. This approach preserves your documentation trail and gives you a dated, trackable proof that you attempted cancellation. The guidance in the next sections focuses exclusively on registered postal mail as the cancellation method.
Why registered mail is the recommended method
Registered mail gives a certified, auditable record: a posted date and a delivered date, plus receipt documentation. Those records help if you need to file a dispute with your bank, a chargeback with your card issuer, or a complaint with a consumer protection agency. Because other methods can be transient or unrecorded, registered mail offers an advantage when proof matters. Reviews and dispute stories show that strong documentation often makes the difference when merchants are slow to respond.
| What the plan covers | One test | Membership |
|---|---|---|
| Immediate cost | $1 | $29.99/month |
| Access length | Single result view | Recurring access until cancelled |
| Common cancellation concern | Unexpected billing upgrade | Recurring billing stops only after cancellation |
What to include in your registered mail notice (guiding principles)
Do not treat the registered letter as a formality. Provide clear identity details so the company can locate the account. At minimum, include your full name, billing name if different, billing address, the date(s) you were charged, the amount(s) in dispute, and a clear statement that you are cancelling the subscription. Sign and date the notice. Keep a copy of the letter and the proof of posting and delivery provided by the postal service. That supporting documentation is the core of your evidence if billing continues. These are general principles, not a template.
Timing and notice periods
Check your billing statements and note the billing cycle. Cancelling before the next renewal date prevents a future charge in many membership models. If you are already billed, registered mail shows the date you requested cancellation. Keep in mind that access may remain active until the end of the current billing period, and you are typically responsible for charges that posted before the cancellation request. Consumers who were billed in error often use the registered mail record to accelerate refund requests with their payment company.
How strong is registered mail as evidence
Registered mail is recognized as robust proof of notification because it provides a chain of custody: posting, transit, and delivery recorded by the postal authority. Financial institutions and consumer protection bodies give weight to such documentation. If a dispute reaches an adjudicator or a small claims court, the registered mail records help establish when you attempted to stop the service. Use those records alongside bank statements and any receipts to create a full timeline.
Practical elements to pair with registered mail
While the legal power of registered mail lies in the documented proof of delivery, it is wise to assemble a broader paper trail: copies of the relevant checkout receipts, your bank or card statements showing the charges, and any prior communications you may have made. Keep all these items together with the postal proof for quick reference if the case escalates. Review site complaints indicate that customers who presented a cohesive timeline to their payment provider or to a consumer agency fared better.
What if you have limited account information
If the merchant’s account identifiers are missing, still send a registered postal notice including the cardholder name, billing address, last four digits of the charged card as shown on your statement if you are comfortable including those, the transaction dates, and the amounts. The goal is to enable the merchant to match the charge to an account. Keep a copy of the exact bank statement lines you cite and attach a redacted copy if you do not want to show full numbers. Those details support your cancellation attempt without exposing unnecessary data.
Practical solutions to simplify sending registered mail
To make the process easier, consider services that handle the physical steps for you if you do not have a printer or prefer not to visit a postal office. Postclic is one such option that can remove logistical friction: it is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Mentioning this service is to suggest a practical tool you may find helpful when you must rely on registered delivery but cannot manage the process yourself.
How documentation from a third-party sending service helps
When you use a third-party physical mail service that provides return receipt or delivery confirmation, save the confirmation and any tracking number. Those items function like the postal authority’s registered mail documentation. Having a consolidated digital copy of the proof and the sent letter simplifies sharing evidence with your bank or a regulator. Users who cannot access a post office often prefer third-party services for convenience and traceability.
Legal and consumer protection aspects
State and federal consumer protection laws cover deceptive billing practices and unauthorized recurring charges. If you were billed for a recurring membership that you did not knowingly authorize, you may have claims under state unfair and deceptive practices statutes and under the federal Electronic Fund Transfer Act depending on payment method. The registered mail record supports a claim that you attempted to stop further charges. Keep in mind that timelines for disputes and claims vary, so act quickly once you discover unexpected billing. Evidence that shows the date you sought cancellation is essential for demonstrating timely action.
When to involve your payment provider or bank
If charges continue after you have sent registered mail, contact your card issuer or payment provider to open a dispute or to request a chargeback. Provide the bank with your bank statements, the registered mail posting and delivery proof, and copies of the cancellation notice. Many banks have specific time limits for asserting disputes, so present the postal evidence promptly. Consumer reviews suggest that cases with clear documentation are resolved faster.
Filing a complaint with a regulator
If the merchant refuses to stop billing or to refund legitimate mistakes, consider filing a complaint with the consumer protection office in your state and with the federal agency that oversees your payment method. Include the registered mail evidence and a clear timeline of the charges and your cancellation attempt. Agencies use the mailed proof to verify that you made a timely cancellation attempt and to evaluate whether the merchant engaged in a pattern of problematic billing.
Common legal questions and plain-language answers
Q: Does sending registered mail guarantee a refund? A: No, registered mail does not guarantee a refund. It does create official evidence of your cancellation attempt and the date you posted it, which strengthens your case with your payment company or regulator. Q: What if the merchant claims they never received my notice? A: Registered mail documentation usually shows delivery. If delivery is recorded, that documentation rebuts a merchant’s denial in many consumer disputes. Q: How long should I keep records? A: Keep records until the banking dispute or complaint is finally resolved and then for an additional reasonable period in case of later follow-up.
How to use the official address
When you prepare your registered mail notice, use the merchant’s official mailing address for delivery. The address on record for the company is:ThinkIQ Holdings, Inc, 65 Enterprise, 4th Floor, Aliso Viejo, CA 92656, United States. Sending your registered notice to the company’s official address ensures the postal record aligns with the company’s corporate presence, which can improve the effectiveness of the notice in dispute processes.
What to expect after sending registered mail
After the postal service confirms delivery, allow a short period for the company to process the notice. Use the delivery date when you open a dispute with your card issuer if charges continue. If the merchant acknowledges the cancellation and issues a refund, document the agreement in writing and keep copies. If you do not receive a response, escalate to your payment provider with the registered mail proof. Users report that the combination of registered mail evidence plus a bank dispute is a practical route when merchant cooperation is lacking.
Escalation steps if charges continue
If billing persists after delivery of the registered notice, escalate the matter to your payment provider and include all documentation. If the bank or payment provider is unable to resolve the matter, consider filing a complaint with your state attorney general’s consumer protection division and with any relevant federal consumer agencies. Maintain the registered mail proof as a central piece of your complaint.
Practical consumer safety tips before using services like ThinkIQ Academy
- Review your card statement regularly. Spot unexpected charges quickly.
- Keep copies of receipts and confirmation of the initial purchase.
- Limit the payment method used for trials if you want tighter control over recurring charges.
- Keep the official company mailing address on hand before you purchase, so you can act fast if you must cancel by registered mail.
Lessons from user complaints
User reports emphasize two practical lessons: watch small trial charges closely and prepare to document any cancellation attempt. The pattern reported on review sites shows that early detection and immediate action with robust proof reduce the risk of prolonged unwanted charges. Those lessons guide the registered mail recommendation: fast, documented action matters.
What to Do After Cancelling ThinkIQ Academy
Once you have sent registered mail and have proof of delivery, track your bank or card activity for any subsequent charges. If you receive a refund, verify the amount and save the confirmation. If charges continue, move quickly to your payment provider with the postal proof and a clear timeline. Keep your documentation organized and be prepared to send copies to a consumer protection agency if necessary. Taking these steps preserves your rights and positions you to resolve disputes efficiently.