How to Cancel Factor 75: Complete Guide

What is Factor 75

Factor 75(branded asFactoron its consumer site) is a U.S.-based prepared meal subscription service that delivers chef-prepared, dietitian-designed ready-to-eat meals to customers across the continental United States. The company positions itself around convenience and health-focused menus with options tailored to keto, high-protein, plant-based and calorie-smart diets. Factor operates on a recurring-subscription model where customers select a weekly number of meals and receive refrigerated deliveries on a cadence determined by the service. The company's public pages emphasize nutrition, convenience and a rotating menu of choices that ship regularly to subscribers.

Subscription formulas and what they look like

First, Factor sells plans based primarily on the number of meals per week. Pricing varies by the meals-per-week tier: common tiers reported by industry reviews and independent reviewers include 4, 6, 8, 12 and 18 meals per week, with per-meal prices decreasing as meal count increases. Next, some independent reviews and recent analyses provide concrete price ranges that are useful when planning your budget. Most sources report a per-meal price roughly between $11 and $15 depending on plan size, with weekly totals scaling accordingly. Keep in mind that meal upcharges for premium items and geographic delivery fees have appeared in some third-party pricing reports.

How customers describe the service

Most importantly, customer reviews are mixed. Some long-term subscribers praise the convenience, caloric and macro labeling, and the consistent availability of diet-specific options. Independent reviews note Factor's strength for busy customers who want ready-to-eat, nutrition-conscious meals. At the same time, a substantial portion of customer feedback collected on public forums and review sites describes recurring problems around deliveries, menu selections, charges and support interactions. Common themes include unexpected charges after account changes, difficulties with account deactivation or subscription control, and frustration when shipped boxes do not match selected meals. These recurring customer comments are important context when planning how you cancel.

Customer experiences with cancellation

First, many threads on public discussion platforms show users reporting friction when they tried to stop future charges. Several users reported being charged after they believed they had canceled or deactivated an account; others described confusion around the company’s timing and “lock-in” dates for weekly orders. Next, users repeatedly reported that communication and resolution can be inconsistent: some accounts were refunded quickly after persistence, while others required multiple interactions and escalation. , other customers noted app or website glitches that interfered with account settings and meal selection, which indirectly affected cancellation outcomes. Pay attention to these patterns because they affect the reliability of different documentation strategies.

Keep in mind that customer sentiment on forums is not a legal record, but it is practically useful: users repeatedly advise keeping clear records when you attempt account changes, and they often recommend establishing a strong audit trail when you want to stop a subscription. Those recommendations influence the cancellation approach recommended below.

Why registered postal mail is the recommended cancellation method

How to cancel Factor 75— from a legal and practical perspective — is best handled using a registered postal mailing to the company's corporate address. Most importantly, registered postal mail provides a highly documented chain of custody and proof of delivery that can be relied upon in disputes. First, registered mail and return-receipt services create official records showing when the correspondence entered the mail system, the date it was delivered, and who signed for it at the recipient address. Next, those records are routinely accepted by banks, payment processors and many courts as objective evidence that notice was dispatched and received. , the registered mailing option typically allows additional security features such as declared value and documented handling steps that amplify the evidentiary weight of the notice.

Keep in mind that some mailing services (including certified mail with return receipt) also offer legal proof of delivery and are commonly used for legal notices. , registered mail adds a full chain-of-custody feature and optional insurance that makes it the gold standard when maximal documentation is required. This makes registered mail particularly suitable when you anticipate any pushback or dispute about whether cancellation notice was provided timely.

The official recipient address to use

When sending a registered cancellation notice, use the company address exactly as follows to avoid routing or processing delays:Factor 75, LLC Attn: Customer Service 2302 W Indian Trail Aurora IL 60506 United States of America. Placing the address precisely minimizes potential delivery ambiguity and ensures the documentation ties to the recipient business entity.

Legal backdrop: consumer protections and what they mean for your cancellation

First, federal law and FTC guidance frame how automatic-renewal subscriptions should be handled. The FTC and related statutes prohibit deceptive negative-option practices, require clear disclosure of material terms and generally hold that sellers must provide consumers with a simple way to stop recurring charges. The Restore Online Shoppers’ Confidence Act (ROSCA) and the FTC’s guidance emphasize that sellers cannot lawfully charge a consumer without the consumer’s consent or without providing effective cancellation information. Next, states also have automatic-renewal laws that impose additional requirements on merchants, including disclosure and sometimes equal-ease cancellation obligations. Because regulatory enforcement evolves quickly, document your cancellation steps carefully so you can demonstrate compliance with any applicable notice windows or cancellation deadlines under federal or state law.

, recent regulatory activity around the so-called “click-to-cancel” or negative-option rules (including an FTC rulemaking and subsequent litigation) highlights that the law on cancelability is an active area. That means companies face increased scrutiny for bad practices, and consumers who can show proof of timely mailed notice are better positioned if they need to escalate to a regulator or seek a charge reversal. Keep in mind that legal outcomes differ by jurisdiction and facts; documentation is the critical asset you control.

Step-by-step planning before you send registered mail

First, verify the timing. Review your billing cycle, the date when the next weekly order is locked in, and any stated notice period mentioned in your account materials or purchase confirmations. Next, compile identification information you will reference in your notice: full name as on the account, billing address, approximate date of account creation or subscription start, and any order numbers or invoice identifiers you have on hand. , collect transactional records: copies of charges, bank statements, receipts and any messages that support your position. Most importantly, organizing these items before you send registered mail dramatically improves the value of the mailing as evidence. (Note: do not include sensitive financial information in ways that increase risk beyond what is necessary to identify your subscription.)

Keep in mind that planning is not the same as the mailing action itself. The planning phase is the part where you can be meticulous without needing the postal step yet. That organization will make any subsequent disputes or bank interactions faster and cleaner.

What to state in a cancellation notice (principles only)

First, be clear and unambiguous that you intend to terminate the subscription. Next, reference identifying facts so the company can match your notice to the correct account— providing your full name as it appears on the account, billing address, and at least one identifying transaction or order date. , indicate the effective timing you expect the cancellation to take effect (, “immediately upon receipt” or a specific date) and ask for written confirmation of cancellation back to you. Most importantly, avoid emotional language; keep the statement factual and terse so the recipient cannot misinterpret intent. Do not attach private passwords or full payment card numbers to the mailed notice; reference only the last four digits if necessary for identification. These are high-level content principles, not a template.

Keep in mind that the stronger and clearer your identification of the account, the less likely the company will claim they cannot process your request due to lack of information.

Practical reasons to prefer registered postal mail in disputes and refunds

First, registered postal mail tends to be accepted as objective proof by banks, payment processors and many regulators when contesting a charge or demanding a refund. Next, if you need to file a complaint with a state attorney general, the Better Business Bureau or a consumer protection agency, producing a registered-mail return receipt and chain-of-custody documentation is often decisive. , registered mail records are time-stamped and show who signed for the letter at delivery, which matters when a dispute turns on whether a cancellation was timely under a contractual notice window. Keep in mind that consumer advocates and many attorneys treat this kind of documentation as the gold standard short of formal court process.

Timing strategy: when to send your registered notice

First, send your registered notice early enough to respect any internal cutoffs or “lock-in” dates for the next delivery cycle. Next, build in extra time for postal transit and internal processing; because registered mail can require extra handling, allow more lead time than you would for ordinary mail. , send the registered notice well before the date you can no longer avoid an upcoming charge if you want to reduce the chance of being billed for the next shipment. Most importantly, because companies frequently operate on a “next-week lock” and then charge selections at that time, being conservative with lead time minimizes surprise charges. Keep in mind that postal transit times vary regionally and seasonally.

Simplifying the process

To make the process easier, consider services that prepare and send registered or certified postal mail on your behalf when you need a professional-grade record without access to a printer or time to visit a postal counter. Postclic is one such option that can streamline the step of getting a physical registered letter into the postal system: it is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Use such services as a practical convenience if you prefer not to handle the physical mailing logistics yourself. (This is an option to simplify execution while retaining the legal advantages of registered mailing.)

How Postclic helps with documentation

First, Postclic and similar letter-sending platforms produce the same delivery chain of custody and return-receipt documentation you would expect from the postal service because they hand the piece to the postal operator and secure the registered tracking and return receipt on your behalf. Next, Postclic can be particularly helpful for people who lack a reliable printer, cannot visit a postal office during business hours, or want a simple way to create clearly worded notices while preserving the legal evidence. Keep in mind that these third-party services are intermediaries: review their terms and privacy practices before using them so you understand how they handle sensitive account identifiers.

How to handle a non-response or continued charging after your registered notice

First, give the company a reasonable processing window after delivery — often 7–14 calendar days unless your documentation shows a contractual shorter notice period. If charges continue despite a documented delivery and an unambiguous cancellation notice, escalate the issue with your payment provider. Next, prepare to open a dispute with your card issuer or bank and present the registered mail evidence (signed receipt and chain-of-custody documentation). , if the company refuses to refund or continues to bill, you can file a complaint with your state attorney general’s consumer protection division or with the FTC and provide your registered-mail proof to support the complaint. Keep in mind that early escalation to your bank for a charge dispute often resolves unauthorized charge issues more quickly than waiting for the vendor to respond.

Common pitfalls and how to avoid them (practical warnings)

First, do not assume that deleting an app, deactivating a profile or removing a card automatically cancels the contractual subscription. Customer reports repeatedly show that removing an app or deactivating an account can leave the subscription active unless the cancellation was processed through an authorized channel and documented. Next, keep a copy of the registered mail return receipt and any delivery confirmation; do not discard it. , avoid vague statements in your notice; be concise and clear that you are rescinding the subscription or terminating the recurring payment authorization. Most importantly, if you have a gift card, promotional balance or credits on the account, note that companies sometimes apply credits rather than refund cash, so document your expectations in the notice if you want a cash refund for unused amounts.

Documentation checklist (what to keep after you send registered mail)

First, retain the registered mail receipt showing mailing date and the return receipt or signature confirmation showing delivery date. Next, keep copies of your bank or card statements that show any disputed charges, copies of relevant account pages or purchase confirmations, and a dated log of interactions (dates and brief notes) with customer contacts if any follow up occurs. , preserve any confirmation the company provides after cancellation; if they respond by post, keep that too. Most importantly, store these items in secure cloud storage or a folder so you can access them quickly when filing a dispute or complaint with a regulator or your bank.

What to do if you need to escalate beyond the company

First, use your registered mail evidence when you open a charge dispute with your credit card or bank—banks typically accept the mail proof as supporting documentation. Next, if the charge persists or the vendor refuses to honor a timely cancellation, file a complaint with your state attorney general’s consumer protection office and with the Federal Trade Commission. , consider posting a clear factual account on consumer review platforms if you want other customers to be aware; , never post private account numbers or sensitive data publicly. Keep in mind that some states also offer small-claims processes for disputed charges if the dollar amount and facts make that a viable route.

When cancellation disputes become legal disputes

First, if a vendor disputes your letter or claims non-receipt despite a signed return receipt, the chain-of-custody documentation from registered mail generally favors the sender. Next, if the dispute proceeds to small claims or litigation, your registered mail documentation and supporting bank records are usually the core evidence. , retaining originals and certified copies of the postal receipts simplifies presenting evidence to courts or mediators. Keep in mind that jurisdictional rules vary, so consult local counsel if the dollar amounts or legal stakes justify professional advice.

Common scenarios and how registered mail changes outcomes (realistic examples)

First, scenario: you cancel but the company charges you for the next weekly box. With registered mail showing delivery before the billing cutoff, you have documentary leverage to demand a refund and to escalate to your bank if necessary. Next, scenario: you claim you canceled but the company disputes timing. Registered mail provides time-stamped delivery and a recipient signature, which is the kind of proof that usually resolves timing disputes in favor of the sender. , scenario: the company claims they never received your cancellation. Registered mail provides independent, third-party verification of receipt. These real-world examples mirror the reports consumers have posted when they regretted not documenting their cancellation.

Comparison table: factor features vs general meal service expectations

What to do after cancelling Factor 75

First, after you have proof of delivery for your registered cancellation notice, check your bank or card statement closely for the next 6–8 weeks to ensure no unexpected charges post-date the delivery. Next, if a charge appears despite a timely documented cancellation, open a formal dispute with your card issuer immediately and attach the registered mail documentation and any other supporting records. , ask the vendor in writing for written confirmation of final billing or refund details; if they fail to respond, escalate to your state consumer protection agency and the FTC with copies of your registered mail proof. Most importantly, keep your documentation organized: the registered receipt, transaction logs, and any vendor replies will be the decisive materials if you need to obtain a reversal or pursue a regulatory complaint.

Keep in mind that registered postal mail is not just an archaic ritual—it is a modern, legally defensible instrument that gives you control and evidence. When you need to stop recurring charges from a subscription-based service that has public reports of billing friction, choosing a method that produces an auditable legal trail is the most efficient way to avoid prolonged hassles and loss of funds.