
Cancellation service N°1 in Romania

Contract number:
To the attention of:
Cancellation Department – Fit Me
35 Prunului Street, apartment 25
500024 Brasov
Subject: Contract Cancellation – Certified Email Notification
Dear Sir or Madam,
I hereby notify you of my decision to terminate contract number relating to the Fit Me service. This notification constitutes a firm, clear and unequivocal intention to cancel the contract, effective at the earliest possible date or in accordance with the applicable contractual notice period.
I kindly request that you take all necessary measures to:
– cease all billing from the effective date of cancellation;
– confirm in writing the proper receipt of this request;
– and, where applicable, send me the final statement or balance confirmation.
This cancellation is sent to you by certified email. The sending, timestamping and integrity of the content are established, making it equivalent proof meeting the requirements of electronic evidence. You therefore have all the necessary elements to process this cancellation properly, in accordance with the applicable principles regarding written notification and contractual freedom.
In accordance with the Consumer Rights Act 2015 and data protection regulations, I also request that you:
– delete all my personal data not necessary for your legal or accounting obligations;
– close any associated personal account;
– and confirm to me the effective deletion of data in accordance with applicable rights regarding privacy protection.
I retain a complete copy of this notification as well as proof of sending.
Yours sincerely,
17/01/2026
How to Cancel Fit Me: Complete Guide
What is Fit Me
Fit Meis a fitness app and subscription service that offers personalized workout plans, short routines, and coaching features designed for users who prefer guided exercise at home or on the go. The service positions itself as a digital personal trainer that creates tailored programs user goals and ability, and is available on common mobile platforms. The developer or operating entity associated with the service is listed as a virtual architecture company based in Romania, and the app is promoted to an international audience, including users in the United States. Source material describing the product positioning and user-facing descriptions can be found on the official product site and app store listings.
Subscription structure and what users report
Public feedback and app-store reports show a mix of trial offers, recurring billing and a range of reported price points. Independent reviewers and user complaints mention monthly charges in amounts such as about $49.99 for recurring plans, occasional lower rates reported by mobile-billing channels (single-digit amounts reported in some markets), and one-time or promotional offers. Because pricing and promotions change frequently, shoppers often see different billing in reviews and statements. The presence of recurring charges is the reason many users look for guidance onhow to cancel fit me membership.
| Reported subscription example | Reported amount | source |
|---|---|---|
| Recurring monthly billing (reported by multiple users) | $49.99 (reported) | App reviews and complaint boards. |
| Lower mobile-billing amounts (reported in some regions) | ≈$6–$8 (reported) | Mobile carrier complaint forums. |
| Occasional one-time payments or promotional prices | $24.99 and others (reported) | User reviews and app store feedback. |
These pricing examples are drawn from user reports and customer complaints; they illustrate how amounts seen in bank or card statements may vary depending on the platform or promotional offer used at sign-up.
Customer experiences with cancellation
Customers in the United States and other regions frequently report frustration when trying to stop recurring charges tied to the service. Common themes in feedback include unexpected charges, confusion over billing origins (card vs mobile carrier), delays in getting confirmations, and disagreements about refund eligibility. Some reviewers describe having to repeat cancellation requests, or seeing charges continue after they believed they had canceled. Others praise the program itself but express disappointment at billing or account closure experiences. These patterns are visible in complaint boards, app-review pages and consumer review platforms.
Representative user comments paraphrased from public reviews include statements along these lines: some users saying they were billed unexpectedly and had to dispute charges, others reporting that charges continued after requesting cancellation, and yet other users saying refunds were denied due to the provider's stated refund policy. Those reports highlight practical problems consumers face when a subscription does not align with expectations.
Why people cancel
People choose to cancel a fitness subscription likeFit Mefor predictable reasons: the service did not meet expectations, health or schedule changes prevented use, price changes became unacceptable, accidental or unauthorized enrollments occurred, or they preferred a different program. Billing surprises and difficulty halting recurring charges are strong motivators to cancel immediately. For many consumers, the primary question becomeshow to cancel fit me membershipin a way that stops future charges and preserves legal rights to refunds or disputes.
Problem: why cancellations become contentious
Subscription disputes become contentious when communication is unclear, records are incomplete, or when a seller's practice makes it difficult to obtain timely confirmation. Negative-option billing (automatic renewal unless you opt out) can create confusion if the terms were not clearly disclosed. Consumer protection authorities have focused on these “negative option” practices because they can lead to unauthorized or surprising charges. The Federal Trade Commission has highlighted these risks and has discussed rules to make cancellation as easy as enrollment; that regulatory context sets expectations for sellers to provide clear cancellation pathways and for consumers to have reasonable remedies when charges continue.
Specific user-reported problems
- Unexpected or recurring charges appearing on cards or mobile bills despite attempts to stop access.
- Delayed or no acknowledgment after a cancellation attempt, leaving users uncertain whether the account will auto-renew.
- Confusion about which entity billed the account (app developer, app store, or mobile carrier), complicating dispute steps.
Solution overview: the only recommended method
If your priority is to stop future billing and create a defensible record of your cancellation request, the recommended and exclusive method in this guide is to use postal registered mail to notify the company. For the remainder of this guide, the focus is on postal cancellation only: how it protects your rights, what to include in broad terms, timing considerations, legal implications and practical follow-up. This guide does not address any other contact channels. The address provided for formal correspondence is the official address associated with the service operator:FitMe, Virtual Arhitecture SRL. 35 Prunului Street, apartment 25 Brasov, RO 500024. Place any registered postal correspondence to that address.
Why postal registered mail is the strongest single approach
Registered postal mail gives a formal record showing that a communication was sent and, in many postal systems, that it was received. That kind of documentary proof matters if you later need to dispute charges with a bank, raise a complaint with a consumer protection office, or, in rare cases, pursue a legal claim. Registered mail commonly provides a tracking number, evidence of the mailing date, and a receipt or delivery record that establishes timing. When a dispute hinges on whether and when a consumer gave notice, registered-post evidence is persuasive. In disputes involving ongoing billing, that proof can be decisive.
What to prepare before sending postal registered mail (general principles)
Prepare clear identifying information and documentation to support your request. Include your full name, billing name if different, the last four digits of the card or billing account as applicable, the date you first noticed charges, and any order or user identifiers. State clearly that you are terminating or canceling your subscription and the effective date for the cancellation. Sign the document. Attach copies (not originals) of any purchase confirmations, receipts or bank statements that show the charges you dispute. Keep a copy of everything you send. Those items create context and support for any later chargeback or complaint. Do not include unnecessary personal data beyond the minimum required to identify the account.
Timing and notice considerations
To reduce the chance of another billing cycle, aim to send a registered-post request aligned with your billing date. Because billing cycles vary, know the date when charges typically post to your statement and allow postal transit and processing time. If you are within a free trial or promotional period, act before the trial ends to avoid automatic conversion. If you have already been billed after you intended to cancel, send your registered-post notice as soon as possible and preserve proof of the mailing date. Banks and card issuers consider timely written notice when evaluating disputes. The U.S. Federal Trade Commission and consumer resources suggest keeping careful records and using formal written notice if a company continues to bill you after you tried to stop the subscription.
| Issue | Why registered mail helps |
|---|---|
| Ongoing charges after cancellation | Provides dated proof you requested termination before the next billing cycle. |
| Refund disputes | Documents your position and supports claims with card issuer or regulators. |
| Unclear account identity | Enables you to include identifying documentation and a signed statement to establish account ownership. |
Legal advantages and consumer protection context
Written, signed notices carried by registered mail are generally strong evidence in administrative or court settings because they show both the claimant and the date of the notice. Consumer protection agencies emphasize documentation when dealing with negative-option subscriptions and billing disputes. The FTC’s guidance on auto-renewals and negative options recommends that consumers keep records and use written correspondence when formal notice is needed; many state laws also recognize the value of a dated written notice. , registered-post evidence reduces ambiguity about whether a cancellation was actually communicated and when. That clarity strengthens a consumer’s position when seeking a charge reversal from a card issuer or filing a complaint with a state attorney general’s office.
Practical considerations and common pitfalls
Some consumers report delays in response or confusion about which corporate entity is responsible for billing. To avoid those issues, be sure your postal notice addresses the operator name shown on your billing statement and includes identifying references found on the charge. Keep your own copy of the notice and any postal documentation showing the mailing date. If your bank or credit issuer is involved, follow their dispute process and provide them with the postal evidence. Remember that refund policies may vary, and some sellers assert “no refunds” for certain subscription periods. The existence of such a policy does not eliminate your right to dispute unauthorized or deceptive charges. Consumer protection bodies will look at whether a business clearly disclosed the recurring billing terms at the time of enrollment.
Many users who reported difficulty with cancellation noted that persistence and record-keeping mattered. Document every interaction, keep copies of confirmations, and note dates you observed charges. These practices can be decisive when disputing charges or requesting refunds.
To make the process easier
To make the process easier, consider using a service that handles registered-post sending for you if you do not want to print documents or visit a postal counter.Postclicis one such option. It is a 100% online service to send registered or simple letters, without a printer. You don't need to move: Postclic prints, stamps and sends your letter. Dozens of ready-to-use templates for cancellations: telecommunications, insurance, energy, various subscriptions… Secure sending with return receipt and legal value equivalent to physical sending. Using a trusted third-party registered-post service can simplify getting a dated, trackable mailed record when you need to send formal notice.
When your cancellation is ignored or billing continues
If charges continue after you have sent registered-post notice, use the postal evidence when you contact your financial institution to dispute the charge. Card issuers and banks typically allow consumers to file a dispute for unauthorized or incorrect billing. Provide copies of your registered-post proof, dates, and supporting documentation so the issuer can evaluate the claim. If your dispute is unsuccessful and the charge appears unjustified, you can escalate to state consumer protection authorities or file a complaint with the Federal Trade Commission, attaching the same documentation. Consumer advocates and regulators recommend keeping a clear timeline of events and sharing it with any agency handling the case.
Special considerations for international operators
Because the company operator listed for this service is based outside the United States, cross-border issues can arise. International addresses, different corporate names, and overseas billing intermediaries (such as app stores or mobile carriers) may complicate recovery or direct enforcement. Registered postal notice to the official operator address still establishes a formal communication record. When charges were processed through an intermediary, having the registered-post evidence helps clarify your position when discussing the matter with a financial institution or a consumer protection agency. If a charge was posted by a carrier or overseas intermediary, document that billing source and include references in your postal notice.
How to use documentation strategically (principles, not a template)
Document the timeline: note the date you first saw the charge, dates of any prior attempts to stop the service, and when you mailed the registered-post notice. Keep receipts and any delivery confirmations tied to the registered posting. Give copies of these documents to your card issuer or relevant consumer agency when you file a dispute or complaint. The combination of a clear timeline, copies of the charges, and registered-post proof creates a coherent factual record. Consumer authorities find a clear record easier to act upon than scattered or incomplete information.
| Action | Why it helps |
|---|---|
| Keep a timeline and copies | Shows sequence of events and supports disputes. |
| Send registered-post notice to the operator address | Creates formal dated evidence of cancellation request. |
| Provide documentation to your card issuer or regulator | Enables institutions to evaluate disputes quickly. |
What to do if you need a refund or further action
If you believe charges were unauthorized or misleading, present your evidence to the financial institution that processed the payment and request a dispute or chargeback their procedures. Use your registered-post evidence to show you sought to terminate the subscription, and attach copies of related billing statements. If the bank declines your dispute, you can file a complaint with state consumer protection offices or the Federal Trade Commission, including the postal proof and any supporting documents. Keep expectations realistic: outcomes vary depending on the facts, the timing of your notice relative to billing cycles, and the policies of payment processors and platforms.
What to do after cancelling Fit Me
After you have sent your registered-post cancellation notice, monitor account statements closely for subsequent billing. Save your postal confirmation and delivery record; these will be useful if you need to escalate. If you continue to see charges, open a dispute with the payment provider and share the registered-post proof. Consider checking consumer complaint sites to see if others have recent similar issues and whether any collective action or new guidance has emerged. If you want to resume the service later, be aware of promotional timing and review any terms that govern re-enrollment. Above all, keep clear records and respond promptly to any further billings.
Next steps and resources
For immediate action: prepare a signed written cancellation notice referring to your account identifiers and mail it by a trackable registered-post service toFitMe, Virtual Arhitecture SRL. 35 Prunului Street, apartment 25 Brasov, RO 500024. Keep copies and the postal tracking evidence. If billing continues, use the documentation to file a dispute with your payment provider and consider filing a complaint with the FTC or your state attorney general if necessary. Monitor reputable review and complaint platforms for evolving reports from other consumers; these sources often surface patterns that can inform your next move. The approach focused on registered postal evidence offers the best chance to stop future billing and to preserve leverage in a dispute.